Author Topic: Ancestry share  (Read 478 times)

Offline Kerrill

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Ancestry share
« on: Thursday 07 December 17 15:29 GMT (UK) »
Hi,
    having trouble with my Ancestry account in that the share option does not work anymore  is there anyone else having this problem? have tried searching the problem with Ancestry help but just get the tutorial on how you share. :-[
Mitchell Ireland Gavin ireland  Morrison Ireland Keogh Ireland

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Offline PaulineJ

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Re: Ancestry share
« Reply #1 on: Thursday 07 December 17 15:56 GMT (UK) »
Way back when I seem to recall that Ancestry had a limit on how many documents/links could be shared before they got arsey about it.

Are you sharing to just one, or to different emails?
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Offline Kerrill

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Re: Ancestry share
« Reply #2 on: Thursday 07 December 17 17:08 GMT (UK) »
Sharing with three others.
Mitchell Ireland Gavin ireland  Morrison Ireland Keogh Ireland

Offline Kerrill

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Re: Ancestry share
« Reply #3 on: Thursday 07 December 17 17:50 GMT (UK) »
Just removed one so down to two, still getting this message when trying to share---
Mitchell Ireland Gavin ireland  Morrison Ireland Keogh Ireland

Offline PaulineJ

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Re: Ancestry share
« Reply #4 on: Thursday 07 December 17 17:55 GMT (UK) »
No idea.
I think you'll have to contact Ancestry to find out what they've screwed around with.
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Offline hurworth

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Re: Ancestry share
« Reply #5 on: Thursday 07 December 17 18:37 GMT (UK) »
I've invited a few people to see a private tree in the past couple of days and they've accepted, so it is possible.

I did it by using the manage trees option on the drop down menu.