Author Topic: brother printer says not connected  (Read 429 times)

Offline LizzieW

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Re: brother printer says not connected
« Reply #9 on: Tuesday 02 January 18 17:20 GMT (UK) »
Funny our Canon printer has stopped working too - have Word had an update that's affected it.  It states it's printing but it's not  :'(

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Online [Ray]

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Re: brother printer says not connected
« Reply #10 on: Tuesday 02 January 18 19:29 GMT (UK) »
Hi

Have you bought/installed anything (wi-fi-able) new recently?
New wifi tv / new s-k-y-box / new brennan b2 box / new NAS box?

Had family/friends/etc visit? ( and connected their laptop/ispud/tublet/zfone? )

If the recent piece of kit has grabbed the IPaddress that the printer has been using then it *printer) may now be "connected" (to now another ipaddress) but "disconnected" from the (assuming) laptop.

Ray

[ "What's a Brennan box" I hear you ask . . . . . ]
"The wise man knows how little he knows, the foolish man does not". My Grandfather & Father.

"You canít give kindness away.  It keeps coming back". Mark Twain (?).

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Offline LizzieW

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Re: brother printer says not connected
« Reply #11 on: Tuesday 02 January 18 21:08 GMT (UK) »
No nothing new here, adult grandchildren came but they didn't connect to the Wifi at all, they all had their 'phones out looking at old photos of each other as children but they weren't on line for that.

My OH has just spent about an hour and a half trying to get the printer to work without any luck.  He turned everything off and back on again and it worked for to print one piece of paper then it stopped again.  In desperation he even deleted the Canon program from his machine and tried to reinstall it from the disc he has, but even that failed.  Fortunately, it's still on my laptop, it just isn't working.  The machine is turned on but isn't responding to print instructions.

Offline mam i ddau

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Re: brother printer says not connected
« Reply #12 on: Saturday 06 January 18 16:44 GMT (UK) »
had a similar problem with daughters computer, and our printer this week.  Turned both off, completely, shut her computer down, and turned printer off from the wall.  Turned them both back on, and they were magically able to communicate again, and print her homework.... no idea what the problem was, both said that they were connected, and the printer was still connected to other devices, as was her computer!
Siggers/Fallows/Candler/Levell/Downing/Olive - mine
Houlbrook/Cordingley/Nunn/Foster/BrittonIillingworth/Lees/Stratford - his

Offline LizzieW

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Re: brother printer says not connected
« Reply #13 on: Saturday 06 January 18 16:48 GMT (UK) »
In the end my OH had to re download the driver (I think that's what he said) and then reinstall the printer to both PCs, from the disc that came with it.  Now everything is working well.

Offline mam i ddau

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Re: brother printer says not connected
« Reply #14 on: Saturday 06 January 18 16:50 GMT (UK) »
glad its sorted, but what a nightmare! ::)   technology, great innit!?
Siggers/Fallows/Candler/Levell/Downing/Olive - mine
Houlbrook/Cordingley/Nunn/Foster/BrittonIillingworth/Lees/Stratford - his

Offline LizzieW

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Re: brother printer says not connected
« Reply #15 on: Saturday 06 January 18 17:10 GMT (UK) »
glad its sorted, but what a nightmare! ::)   technology, great innit!?

Sometimes!!