Laptop query .

[mrs griff]

Hello having a problem playing dvd's on my HP PC it's running Windows 8.1 and is a 64bit tried a dvd I purchased  and it won't play any help appreciated thank you
Mrs griff

[greenrig]

We can probably fix this, if you can reply with the following...

Can you confirm that your laptop has a DVD drive (and not just a CD drive)?
Can it reliably play other DVDs?
What software are you using to play it ?
What error message (if any) do you get ?
Where did the DVD come from - is it retail, or home-made ?
Does it play in a traditional (TV) DVD player?

[mrs griff]

Thanks greenrig
A grandson called unexpected and got it sorted !
Mrs Griff

[greenrig]

...Told you we could fix it ...

[AngusMcCoatup]

Thanks greenrig
A grandson called unexpected and got it sorted !
Mrs Griff

Funny name for a grandson, but glad it's working now.

[hallmark]

Thanks greenrig
A grandson called unexpected and got it sorted !
Mrs Griff

Funny name for a grandson, but glad it's working now.

 

[groom]

Thanks greenrig
A grandson called unexpected and got it sorted !
Mrs Griff

Funny name for a grandson, but glad it's working now.

I expect there are a lot of children who could be called "Unexpected" 

[mrs griff]

Angus ,hallmark and groom glad my post made you smile 😂😂