Author Topic: New Office  (Read 6489 times)

Offline Pennines

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New Office
« on: Tuesday 30 January 18 19:41 GMT (UK) »
This query will no doubt sound really stupid to those of you with more than one technical brain cell -- but I am bereft of technical know how and would really appreciate some advice please.

I am using Windows 10 and keep receiving a sign on my screen saying 'Welcome to your New Office' and inviting me to download this. I already have Microsoft Office and I am wondering what this 'New Office' is.

Is anyone else receiving this message and if so -- have you proceeded to download it please? What happens to your existing Microsoft Office?

Many thanks toanyone who can offer advice.
Places of interest;
Lancashire, West Yorkshire, Southern Ireland, Scotland.

Offline jim1

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Re: New Office
« Reply #1 on: Wednesday 31 January 18 11:07 GMT (UK) »
Have you recently installed W10 or bought a new pc ?
It sounds like MS trying to get you to download their latest version of Office on a free trial basis.
It may also be a pop-up that's crept onto your pc from another source.
Have you done a malware scan ?
http://download.cnet.com/Malwarebytes/3000-8022_4-10804572.html?lang=pt
Warks:Ashford;Cadby;Clarke;Clifford;Cooke Copage;Easthope;
Edmonds;Felton;Colledge;Lutwyche;Mander(s);May;Poole;Withers.
Staffs.Edmonds;Addison;Duffield;Webb;Fisher;Archer
Salop:Easthope,Eddowes,Hoorde,Oteley,Vernon,Talbot,De Neville.
Notts.Clarke;Redfearne;Treece.
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Worcs.Coley;Mander;Sawyer.
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Offline RJ_Paton

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Re: New Office
« Reply #2 on: Wednesday 31 January 18 11:29 GMT (UK) »
It's wise to check for malware but the majority of new computers running W10 have a link to Office 365 preinstalled which you gives you a trial period for the software before you are required to subscribe (Office 365 is a monthly subscription service and is the "newer" version of Office)

Offline Pennines

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Re: New Office
« Reply #3 on: Wednesday 31 January 18 12:25 GMT (UK) »
Thank you both so much for responding. I really appreciate it.

My computer with Windows 10 is now about 18 months old. This 'Welcome to your New Office' sign has been appearing, often on start up -- for some time.

It gives me the option to proceed or click 'Maybe later'. There is no option to completely refuse it!

It looks bona fide -- but what I'm concerned about is my existing Office and all my documents, pictures etc. and whether they would be compromised in any way.

However I certainly don't want to pay a monthly subscription. If I were to get an updated version of my existing Office, I would rather purchase by a one off payment.

It looks like I might be stuck with this regular sign popping up!

My grateful thanks for your help.

Places of interest;
Lancashire, West Yorkshire, Southern Ireland, Scotland.


Offline RJ_Paton

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Re: New Office
« Reply #4 on: Wednesday 31 January 18 13:01 GMT (UK) »
You should be able to turn it off ....

1. look for "Settings" on your computer (Its icon is a cog wheel)
2. click on System
3 click on Notifications & Actions
4 Scroll down and switch off any applications that you do not want notifications for
5 close the window

Offline Pennines

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Re: New Office
« Reply #5 on: Wednesday 31 January 18 13:12 GMT (UK) »
Falkym --- thank you.

I found Settings as you suggested --- but under 'Notifications' -- I have just clicked 'off' for the option which says 'receive notifications from other apps....'.

I hope that is correct. It must be great to actually know what you are doing like you!!

PS -- I can still do a somersault!
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Offline RJ_Paton

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Re: New Office
« Reply #6 on: Wednesday 31 January 18 13:34 GMT (UK) »
Quote
I hope that is correct. It must be great to actually know what you are doing like you!!

My wife finds that hilarious - I tend to learn by making mistakes or fiddling around with settings to see what they do - the trick is remembering how to get back.

Re Somersault - you are definitely one up on me there  ;D

Offline Pennines

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Re: New Office
« Reply #7 on: Wednesday 31 January 18 14:03 GMT (UK) »
Yes -- but the somersault doesn't help with anything technical (or anything else for that matter!)

Thank you again for your help -- tell your wife that you have made an old woman very happy!
Places of interest;
Lancashire, West Yorkshire, Southern Ireland, Scotland.

Offline Sinann

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Re: New Office
« Reply #8 on: Wednesday 31 January 18 15:26 GMT (UK) »
I used to get that notice when I first got my new laptop but managed to get rid of it, it returned after a recent up date, I'm trying to remember how I got rid of it again.
I know I googled quite a bit about it.
It's not coming to me...
Let us know if turning off the notifications works if not I'll try to remember......