Author Topic: TribalPages Login problems  (Read 1294 times)

Offline artisann

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TribalPages Login problems
« on: Saturday 03 February 18 21:05 GMT (UK) »
Having problems logging into tribalpages...keep getting invalid e mail address...my e mail address hasnít changed, I can get in on the app on the phone but not into main site. I have emailed tribalpages...but have had no response..
Can anyone please offer any idea on what I could try.
Many thanks in advance

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Offline hallmark

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Re: Login problems
« Reply #1 on: Saturday 03 February 18 21:08 GMT (UK) »
Having problems logging into tribalpages...keep getting invalid e mail address...my e mail address hasnít changed, I can get in on the app on the phone but not into main site. I have emailed tribalpages...but have had no response..
Can anyone please offer any idea on what I could try.
Many thanks in advance

You could try deleting the cookie for it. Then try logging in.

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Offline artisann

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Re: Login problems
« Reply #2 on: Saturday 03 February 18 21:10 GMT (UK) »
Hallmark many thanks for your reply..am really not sure how to delete a cookie .. ???

Offline hallmark

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Re: Login problems
« Reply #3 on: Saturday 03 February 18 21:13 GMT (UK) »
What browser are you using?

Offline artisann

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Re: Login problems
« Reply #4 on: Saturday 03 February 18 21:16 GMT (UK) »
Safari Hallmark

Offline hallmark

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Re: Login problems
« Reply #5 on: Saturday 03 February 18 21:21 GMT (UK) »
Never used it...sorry.

https://www.google.ie/search?q=clear+cookies+on+safari&ie=utf-8&oe=utf-8&client=firefox-b&gws_rd=cr&dcr=0&ei=ASd2WpGpLuyCgAaagreQBw

...BUT you should just Delete the one from the list otherwise you will lose saved passwords etc for other sites.

Offline artisann

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Re: Login problems
« Reply #6 on: Saturday 03 February 18 21:24 GMT (UK) »
Thanks hallmark, I think Iíll have to get someone to take a look for me as I would not know what I was doing...thanks again  :)

Offline hallmark

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Re: Login problems
« Reply #7 on: Saturday 03 February 18 21:34 GMT (UK) »
Thanks hallmark, I think Iíll have to get someone to take a look for me as I would not know what I was doing...thanks again  :)


Just looking here... it just shows Delete All  https://www.replicon.com/customer-zone2/kb-2840

You could just try Clearing Cache. See if that sorts it, doesn't clear cookies!!

Offline artisann

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Re: Login problems
« Reply #8 on: Saturday 03 February 18 21:36 GMT (UK) »
Thank you hallmark for all your suggestions...and help.....thank you