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Author Topic: Access file deactivated  (Read 1675 times)

Offline wilcoxon

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Access file deactivated
« on: Thursday 24 May 18 07:17 BST (UK) »
I have been sent an Access file, I can`t open it  because it has been classed as dangerous.
 I know who sent it and what it contains. I have other files he sent quite a few years ago in the same format that I can still open.
Any ideas, we both are stumped.
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Offline KGarrad

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Re: Access file deactivated
« Reply #1 on: Thursday 24 May 18 07:31 BST (UK) »
Can the attachment be sent in another format?

Or, is the complaint about an embedded file? In which case, get that embedded file removed.
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Offline greenrig

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Re: Access file deactivated
« Reply #2 on: Thursday 24 May 18 09:19 BST (UK) »
Are you using Windows Live Mail ?   
If you are REALLY, REALLY certain that the attachment is not dodgy, then see here https://answers.microsoft.com/en-us/windows/forum/windows_7-networking/windows-live-mail-prohibited-file-types/ccc2b1ef-913b-4a67-a7b1-2fa77cd112af
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Offline [Ray]

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Re: Access file deactivated
« Reply #3 on: Thursday 24 May 18 09:53 BST (UK) »


Dangerous file TYPE is mentioned.What is the full name of the file?

"The wise man knows how little he knows, the foolish man does not". My Grandfather & Father.

"You can’t give kindness away.  It keeps coming back". Mark Twain (?).

Offline wilcoxon

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Re: Access file deactivated
« Reply #4 on: Thursday 24 May 18 10:43 BST (UK) »
The image above is the actual email. Windows Live mail. Windows 8.1
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Offline hallmark

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Re: Access file deactivated
« Reply #5 on: Thursday 24 May 18 10:47 BST (UK) »
What you posted is an image of a message sent to Annette yet you say it's an email sent to you.
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Offline wilcoxon

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Re: Access file deactivated
« Reply #6 on: Thursday 24 May 18 10:50 BST (UK) »
Quote from: hallmark on Thursday 24 May 18 10:47 BST (UK)
What you posted is an image of a message sent to Annette yet you say it's an email sent to you.

 It is me, Wilcoxon is my user name .
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Offline wilcoxon

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Re: Access file deactivated
« Reply #7 on: Thursday 24 May 18 10:52 BST (UK) »
Quote from: greenrig on Thursday 24 May 18 09:19 BST (UK)
Are you using Windows Live Mail ?   
If you are REALLY, REALLY certain that the attachment is not dodgy, then see here https://answers.microsoft.com/en-us/windows/forum/windows_7-networking/windows-live-mail-prohibited-file-types/ccc2b1ef-913b-4a67-a7b1-2fa77cd112af

The problem here is I can`t find a menu on Windows Live mail.

To answer your question open Live Mail, in upper right on toolbar click on Menus-Safety Options-Security tab-Uncheck "Do not allow attachment to be saved or opened that could potentially be a virus".  This will not change any emails you have already received but will fix future emails. If you have an email from someone that you want to open the attachment have them send it to you again.
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Offline wilcoxon

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Re: Access file deactivated
« Reply #8 on: Thursday 24 May 18 10:58 BST (UK) »
Just tried forwarding the email to myself ,  and can see it is Access, but it is blocked
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