Not always able to scroll down on Facebook

[Trishanne]

Every now and again my screen 'locks' and I cannot scroll up or down. It usually lets me get nearly to the bottom of the first page and then just stops. Other times I can scroll down with no problems, but on an odd occasion it stops halfway down the page.
It is not the mouse playing up, because it will not scroll using the pad on my keyboard either. The only way I can clear this is to click off FB then back in, but of course you never find yourself at the same article again.
Has anybody else come across this problem? I would appreciate any help please.
Pat

[Mike Morrell (NL)]

Hi Pat, no I've never experienced the same problem and I have little idea what the cause might be.

My gut feeling is that the problem may be related to:
- your PC (and running programs), i.e. your browser 'hangs' when it gets overwhelmed
- your browser (and version) hangs when it encounters something it can't quite cope with

I normally use Chrome but the last couple of months, I've noticed that a few of my usual websites don't work any more with Chrome but do work with FireFox or Edge.

I suggest you try Facebook with a different browser.  It's not a long-term solution but it will help you figure out whether the problem lies with your normal browser.

[Trishanne]

Thank you Mike, I'll get my son to have a look at your suggestions. It has done it two more times since I originally posted, so it is getting to be a bit of a nuisance.

[pinot]

Just had the same problem myself, as is common; FB seemes to hog memory far more than other tabs on my bar, including RChat, and is reluctant for me to leave. My latest recourse (before going to task manager to exit my browser as I've done before) was to click on the Windows key and all was well again. (Tonight, at least)