ANCESTRY baptisms not showing full info

[louisa maud]

I have been away over the past week or so, I am having problems with Ancestry, baptisms not showing full info also I am having problems with clicking on info to find there is no info there at all, as an instance it might say 6 against  say family trees and when I click there are none.
I am beginning to think I am losing it a bit as it is like it most of the day today, frustrating as it is
Anyone else having problems

Louisa Maud

[Jebber]

I am finding Ancestry too frustrating at the moment.

I am having different problems. If I try to leave a comment on a person in a tree, I can type it into the box, yet when I press the Submit button nothing happens. Similarly on another tree,  I tried to delete an old comment I had left because the tree has now been corrected, it won't let me save the deletion.

Searching  records  for a person with name, year  and place of birth, bring up people of the opposite sex and different birth places.

It also tells me there are no results when searching trees for a specific person, yet a search on just a place and surname a whole raft of trees come up with the person I am looking for.

[heywood]

I have experienced the same difficulty as Louisa Maud.

Categories will show with a low number then when I click on, I get the message that there are no entries.

[Jomot]

I've been having problems with Ancestry for months & have complained so often that I've managed to get a free month and a 25% discount on my next sub (although that's what I got last year anyway).   This was their answer exactly a month ago:

"Ancestry is updating their systems currently, which has been resulting in various technical glitches. The updates are expected to be complete by May 31st. These updates are supposed to improve and enhance the website’s functionality."

No comment 

[louisa maud]

It is very frustrating to be honest, it is holding up my own research, keen to get on with a new line I have discovered and can't due to whatever this problem is

Louisa Maud

[JAKnighton]

The civil registration indexes are slightly messed up as well. They no longer display the registration quarter without looking at the image, and there is an erroneous "re-registration date" on entries that haven't been re-registered. Hopefully this is fixed, since these are crucial records.

[mckha489]

Someone from the society of genealogists posted this

“A major hole has appeared in Ancestry searches, which means that many of their UK parish birth records will not be found unless you search specific databases.

If you use a general Ancestry search for a birth/baptism, or even drill down to their category "Birth, Baptism & Christening", the results will only bring up records which specify a BIRTH.  Those records which only specify a BAPTISM will not be found.  As we know, a larger proportion of parish birth records are actually baptisms, so searches like these will miss a significant number of results.

I believe this has only happened in the last few months, during which Ancestry has been making significant changes to its IT infrastructure.  I am not sure they have properly picked up on this.

If you know the likely parish, or Ancestry database collection (eg. a county parish record set) then searches of those still work fine, and bring up all the baptisms as well.

Followed by

“you can usually overcome the problem by using the 'Any event' field rather than specifying a
birth year.

[coombs]

I am finding Ancestry a total chore. But I am in a Catch 22 situation as I dont want to leave because they do have many, many records that are vital, such a shame that we all have trouble using them.

[louisa maud]

I agree with you Coombs, it is very frustrating at the moment

Louisa Maud