FREE WEEKEND ON ANCESTRY

[farmeroman]

The devil's in the detail.  It says "from 6 July to 23.59 on 9 July"

So, the sneaky devils actually mean: "from 11.59 6 July ..." I bet.

That would be very odd; if that is the case then it could also be from 23:59:59 on 6 July.

I would have thought that they actually want people to use it rather than trick them; I suspect that some people will have given up already and won't try again all weekend.

It is very annoying; maybe they do it to avoid having to work out all the various world time-zones, especially as they are based in the US who have many time zones... so they decided at an early stage to not say the start time, for fear of the backlash as people in different locations moaned

Possibly. Maybe they could accept that large numbers of the world's population aren't stupid and understand time zones and could therefore work out the start time in their county if they specified the time zone in the start time.

[panic]

The devil's in the detail.  It says "from 6 July to 23.59 on 9 July"

So, the sneaky devils actually mean: "from 11.59 6 July ..." I bet.

That would be very odd; if that is the case then it could also be from 23:59:59 on 6 July.

I would have thought that they actually want people to use it rather than trick them; I suspect that some people will have given up already and won't try again all weekend.

It is very annoying; maybe they do it to avoid having to work out all the various world time-zones, especially as they are based in the US who have many time zones... so they decided at an early stage to not say the start time, for fear of the backlash as people in different locations moaned

Possibly. Maybe they could accept that large numbers of the world's population aren't stupid and understand time zones and could therefore work out the start time in their county if they specified the time zone in the start time.

well they give a definite end time, so which timezone is that in? As its a UK site I assume its UK timezone, but if the idea is to get people to resubscribe, then maybe the email should have either given a start time or have been sent once the free period began. As stated, some will pop on, see its not free and simply left again.

[2mm]

Have tried about 7am,  8am,   9.10am

Goes  Subs page.   the e mail saying free  from 6 July  doesn't state START time.  But to me if it starts 23.59pm    it may cover 4 days  but only use for   3 Days.

2mm

[farmeroman]

Have tried about 7am,  8am,   9.10am

Goes  Subs page.   the e mail saying free  from 6 July  doesn't state START time.  But to me if it starts 23.59pm    it may cover 4 days  but only use for   3 Days.

2mm

I'm beginning to think that some muppet forgot to switch it on...

[StanleysChesterton]

I'm beginning to think that some muppet forgot to switch it on...

Or, to be minuted in a meeting next week:

"So why didn't it get switched on?"
"Julie does that"
"So why didn't Julie do that?"
"Well, it was a Thursday, she only works on Tuesdays and Wednesdays; she used to work on Tuesdays and Thursdays, so this was on her tasks list"
"Couldn't somebody else do it?"
"No, it's Julie's job"

[antiquesam]

Ancestry have just answered my query on Facebook. They have a problem which they hope to fix by this afternoon making it a three and a half day offer.

[StanleysChesterton]

Ancestry have just answered my query on Facebook. They have a problem which they hope to fix by this afternoon making it a three and a half day offer.

Yes... Julie's not in

[panic]

Ancestry have just answered my query on Facebook. They have a problem which they hope to fix by this afternoon making it a three and a half day offer.

Yes... Julie's not in

We've told Julie to come in on her day off to push the button. We've asked pretty please and ensured her she can get home by 3pm.

[tillypeg]

Julie says sorry but she trapped her button finger in the door this morning so won't be able to do the big push this afternoon..............