Author Topic: FindMyPast routinely logs me out - is it me?  (Read 2392 times)

Online familydar

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FindMyPast routinely logs me out - is it me?
« on: Saturday 28 July 18 13:45 BST (UK) »
More often than not when I visit FindMyPast I find I've been logged out, despite the "remember me" box being checked.  Even more annoyingly, I have to re-type my email address and password each time, my computer doesn't attempt to pre-populate them in the way it does for other websites I visit regularly.

Nobody else uses my computer and I last logged into FindMyPast from another device several months ago.

If this is something that happens to others then perhaps it's just a vagary of the particular site, but I don't think it used to happen on my old computer.  Assuming it's not a widespread issue, can someone tell me where is the setting I need to tweak?

Windows 10 desktop computer.
ALLEN
BARR, BARRATT, BERRY, BRADLEY,BRAMLEY,BRISTOW,BROWN,BUGBIRD,BUTLER
CAIN,CARR,CHAPMAN,CHARLES,CH*LTON,CHESTER,COCKETT
COLLASON,COLLYER,CORKERY
DARLING, DENYER,DICKERSON,DOLLING,DURBAN
FARMER,FURNELL
GIBSON,GILES,GROOMBRIDGE
HALL,HAMBIDGE,HARMES,HART,HICKS,HILL,HOLLOWAY
JACKSON
K*AT*S
LANCASTER,LINTON
MCDONALD,MCFADEN,MEARS,MILLARD
NICOLAS,NOAK,NORTH
PARFIT,PORTER
RIPPINGALE,ROBINS
SEARLE,SPENCER,STEDHAM
TYLER,TILLY,TUCKWELL
WADE,WAGER,WALKER,WATSON,WEBB,WITHRINGTON,WOOD

Offline SmallTownGirl

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Re: FindMyPast routinely logs me out - is it me?
« Reply #1 on: Saturday 28 July 18 13:49 BST (UK) »
Happens to me too. Jolly annoying, isn't it?

STG
Always looking for GOODWINS in Berkshire :)

Online Kay99

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Re: FindMyPast routinely logs me out - is it me?
« Reply #2 on: Saturday 28 July 18 13:50 BST (UK) »
Likewise  ;D

Kay

Online Jebber

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Re: FindMyPast routinely logs me out - is it me?
« Reply #3 on: Saturday 28 July 18 13:51 BST (UK) »
It regularly happens to me on my laptop, but only occasionally on my iPad.
CHOULES All ,  COKER Harwich Essex & Rochester Kent 
COLE Gt. Oakley, & Lt. Oakley, Essex.
DUNCAN Kent
EVERITT Colchester,  Dovercourt & Harwich Essex
GULLIVER/GULLOFER Fifehead Magdalen Dorset
HORSCROFT Kent.
KING Sturminster Newton, Dorset. MONK Odiham Ham.
SCOTT Wrabness, Essex
WILKINS Stour Provost, Dorset.
WICKHAM All in North Essex.
WICKHAM Medway Towns, Kent from 1880
WICKHAM, Ipswich, Suffolk.


Online familydar

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Re: FindMyPast routinely logs me out - is it me?
« Reply #4 on: Saturday 28 July 18 15:30 BST (UK) »
Well I'm feeling less victimised now, it's evidently not personal  ;D

But it does seem to be inconsistent.  I wonder if FindMyPast dislikes M$?  Or particular browsers?  Answers on a postcard please.  Or here if you prefer.
ALLEN
BARR, BARRATT, BERRY, BRADLEY,BRAMLEY,BRISTOW,BROWN,BUGBIRD,BUTLER
CAIN,CARR,CHAPMAN,CHARLES,CH*LTON,CHESTER,COCKETT
COLLASON,COLLYER,CORKERY
DARLING, DENYER,DICKERSON,DOLLING,DURBAN
FARMER,FURNELL
GIBSON,GILES,GROOMBRIDGE
HALL,HAMBIDGE,HARMES,HART,HICKS,HILL,HOLLOWAY
JACKSON
K*AT*S
LANCASTER,LINTON
MCDONALD,MCFADEN,MEARS,MILLARD
NICOLAS,NOAK,NORTH
PARFIT,PORTER
RIPPINGALE,ROBINS
SEARLE,SPENCER,STEDHAM
TYLER,TILLY,TUCKWELL
WADE,WAGER,WALKER,WATSON,WEBB,WITHRINGTON,WOOD

Online BumbleB

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Re: FindMyPast routinely logs me out - is it me?
« Reply #5 on: Saturday 28 July 18 15:32 BST (UK) »
Yes, it logs me out regularly, too.
Transcriptions and NBI are merely finding aids.  They are NOT a substitute for original record entries.
Remember - "They'll be found when they want to be found" !!!
If you don't ask the question, you won't get an answer.
He/she who never made a mistake, never made anything.
Archbell - anywhere, any date
Kendall - WRY
Milner - WRY
Appleyard - WRY

Online rosie99

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Re: FindMyPast routinely logs me out - is it me?
« Reply #6 on: Saturday 28 July 18 15:35 BST (UK) »
It does the same to me, I use chrome
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Offline SmallTownGirl

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Re: FindMyPast routinely logs me out - is it me?
« Reply #7 on: Saturday 28 July 18 15:37 BST (UK) »
I might try an online chat about it with FindMyPast next week, just to see what they say. 

My other FindMyPast issue is that if I look at, say p1 of someone's military record and then click to view p2, I just get a blank black screen with a green turning circle.  My laptop's only a couple of months old, so I don't think that's the problem.  Anyone else having this much fun?

STG
Always looking for GOODWINS in Berkshire :)

Online rosie99

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Re: FindMyPast routinely logs me out - is it me?
« Reply #8 on: Saturday 28 July 18 15:39 BST (UK) »
Moving on to the next page is OK for me
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