Is it my computer or the site I am looking at??

[MaxD]

What happens:
I find a (usually) multi page military record on FindMyPast.  I read page 1, "turn" the page only to get the little circle arrows whizzing round against a black page that sometimes will not produce the page at all. The various page identifiers are at top and bottom of the screen, just no detailed page.   I try the same record on Ancestry, no problem, pages come up obediently.  Where the record only exists on FindMyPast, I go back to it and next time all is well (sometimes).

Is it my computer or is it FindMyPast and if the latter, is it worth complaining?

MaxD

[rosie99]

There was a thread on here about this happening the other day

Sorry I went looking for it
http://www.rootschat.com/forum/index.php?topic=797511.0

[andrewalston]

It's something that has affected me for years. It doesn't matter which browser I use; I'm on a fast computer and a 40 Mbps link.

My work-around is to click the Download button (bottom right) and Open the image in my preferred photo viewer. This loads and shows me the image in about half a second.

The FindMyPast online viewer is set up to show the image in a progressive fashion. You get a fuzzy approximation and then it ought to fill in the details. It doesn't, often stalling before any image at all. Download uses a different, more reliable, transfer method.

[MaxD]

That is splendid thank you - I'll draw the attention of people on the other thread to your wise words!

MaxD