Author Topic: Family Search and Browser  (Read 368 times)

Offline Jill Eaton

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Family Search and Browser
« on: Wednesday 08 August 18 13:29 BST (UK) »
I'm having trouble searching FamilySearch. I keep getting an error message:

"Attention: This site does not support the current version of your web browser. To get the best possible experience using our website we recommend that you upgrade to a newer version or install another browser"

As far as I know my web browser IS the most up to date!
Davis - Berkshire & London
Sutcliffe - Yorkshire & London
Harrington - Ireland and London
Fuller - Cambridgeshire and Essex
Waldron/Waldren - Devon & London
Frisby and Lee - Leicestershire
Hollingsworth - Essex
Williams - Ireland? and London
Ellis, Reed & Temple - London
Lane - ?
Surplice - Cambridgeshire
Elwood - Cambridgeshire

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Offline Mart 'n' Al

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Re: Family Search and Browser
« Reply #1 on: Wednesday 08 August 18 13:37 BST (UK) »
Which browser and version are you using? Also which operating system? Windows , Apple, Android or something else?

Martin
Gedmatch DNA Kit H062246.
FT-DNA Kit B388093

Names: Loughborough and Loughbrough, (London, Hull, Pirton and Hartlepool);
Watson, (Bedlington, Jarrow & H'pool);
Ballard & Glassop (E. London); 
Leggett (Corton, Scarborough, Hartlepool); 
Young & Wilson, (Hartlepool). 

I use GRAMPS v5.0 software.

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Offline stanmapstone

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Re: Family Search and Browser
« Reply #2 on: Wednesday 08 August 18 13:39 BST (UK) »
A list of the web browsers that we support can be found here.
See https://www.familysearch.org/browser-upgrade

Stan
Mapstone, Mapston.
Census Information is Crown Copyright, from www.nationalarchives.gov.uk

Offline stanmapstone

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Re: Family Search and Browser
« Reply #3 on: Wednesday 08 August 18 13:41 BST (UK) »
Apparently you need either Chrome. Firefox, Safari, or Microsoft Edge

Stan
Mapstone, Mapston.
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Offline KGarrad

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Re: Family Search and Browser
« Reply #4 on: Wednesday 08 August 18 13:41 BST (UK) »
I usually simply ignore any such message, and carry on regardless ;D

It's only a recommendation after all?
Garrad (Suffolk, Essex, Somerset), Crocker (Somerset), Vanstone (Devon, Jersey), Sims (Wiltshire), Bridger (Kent)

Offline stanmapstone

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Re: Family Search and Browser
« Reply #5 on: Wednesday 08 August 18 13:43 BST (UK) »
They say
If you do not want to upgrade to a better browser, you can select one of these options:
I want to use my current web browser, knowing that many of the features won't work.
I want to try the reduced functionality version of FamilySearch at lite.fs.org.


Stan
Mapstone, Mapston.
Census Information is Crown Copyright, from www.nationalarchives.gov.uk

Offline smudwhisk

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Re: Family Search and Browser
« Reply #6 on: Wednesday 08 August 18 13:46 BST (UK) »
Familysearch doesn't work properly in IE11 for some time (and that message has appeared for some time) and has worked even less with the site since a recent upgrade.  I've had to give in and use Edge even though I prefer IE11 which is "up to date" a la Microsoft but they aren't I gather providing many updates now for it.  If Edge worked as well as IE11 I wouldn't mind but its fairly useless for a lot of things and privacy.  I can't stand Chrome as it is so resource hungry and am not that fond of Firefox but use it as a backup.  It is of course a personal preference but sadly I suspect the days of being able to use IE11 for most sites is drawing to a close which is annoying as it was easy to save .mht files of webpages when needed.  These won't open in other browsers. :-\
(KENT) Lingwell, Rayment (BUCKS) Read, Hutchins (SRY) Costin, Westbrook (DOR) Gibbs, Goreing (DUR) Green (ESX) Rudland, Malden, Rouse, Boosey (FIFE) Foulis, Russell (NFK) Johnson, Farthing, Purdy, Barsham (GLOS) Collett, Morris, Freebury, May, Kirkman (HERTS) Winchester, Linford (NORTHANTS) Bird, Brimley, Chater, Wilford, Read, Chapman, Jeys, Marston, Lumley (WILTS) Arden, Whatley, Batson, Gleed, Greenhill (SOM) Coombs, Watkins (RUT) Stafford (BERKS) Sansom, Angel, Young, Stratton, Weeks, Day

Offline Jill Eaton

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Re: Family Search and Browser
« Reply #7 on: Thursday 09 August 18 12:44 BST (UK) »
I usually simply ignore any such message, and carry on regardless ;D

It's only a recommendation after all?

I've tried using it. Certain search parameters are greyed-out. There appears to be very limited functionality in Outlook Explorer in Windows 7 (work pc so I can't upload any new software/browsers). I've just checked this. I hadn't realised our operating system was so archaic!

My PC at home is windows 9 with Outlook Express.

I can use it on my Android mobile using Chrome but trying to search on a mobile is far from ideal ::)
Davis - Berkshire & London
Sutcliffe - Yorkshire & London
Harrington - Ireland and London
Fuller - Cambridgeshire and Essex
Waldron/Waldren - Devon & London
Frisby and Lee - Leicestershire
Hollingsworth - Essex
Williams - Ireland? and London
Ellis, Reed & Temple - London
Lane - ?
Surplice - Cambridgeshire
Elwood - Cambridgeshire

Offline Jill Eaton

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Re: Family Search and Browser
« Reply #8 on: Thursday 09 August 18 18:11 BST (UK) »
Internet Explorer not Outlook Explorer! ;D ::) ;D
Davis - Berkshire & London
Sutcliffe - Yorkshire & London
Harrington - Ireland and London
Fuller - Cambridgeshire and Essex
Waldron/Waldren - Devon & London
Frisby and Lee - Leicestershire
Hollingsworth - Essex
Williams - Ireland? and London
Ellis, Reed & Temple - London
Lane - ?
Surplice - Cambridgeshire
Elwood - Cambridgeshire