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Author Topic: Family Search  (Read 657 times)

Offline Andrew C.

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Family Search
« on: Sunday 09 September 18 22:56 BST (UK) »
Is there a problem with Family Search at the moment? I have forgotten my password and it is usually easy to reset however it is saying I need some LDS registration number. Last night it did give me the box to request a new number to be sent to my email address however the email address that it was sent to wasn’t quite right, which was strange. I have emailed them however they have not got back to me and a I am being impatient.

Offline Gadget

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Re: Family Search
« Reply #1 on: Sunday 09 September 18 22:59 BST (UK) »
I'm getting a blank sign in page so something is wrong. Didn't something like this happen a while ago?
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Offline groom

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Re: Family Search
« Reply #2 on: Sunday 09 September 18 23:02 BST (UK) »
Yes, obviously a problem with the site - I get

This page isn’t working
ident.familysearch.org is currently unable to handle this request.
HTTP ERROR 503
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Offline aghadowey

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Re: Family Search
« Reply #3 on: Sunday 09 September 18 23:06 BST (UK) »
It's working fine for me still (using Edge with Windows 10).
Away sorting out DNA matches... I may be gone for some time many years!

Offline Andrew C.

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Re: Family Search
« Reply #4 on: Sunday 09 September 18 23:07 BST (UK) »
Thanks I am getting the blank page now as well. Hopefully they are on to it, thanks

Offline Gadget

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Re: Family Search
« Reply #5 on: Monday 10 September 18 00:12 BST (UK) »
Just tried again and it is now working  :)
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Online KGarrad

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Re: Family Search
« Reply #6 on: Monday 10 September 18 09:27 BST (UK) »
Working for me now.
But there is a message:

Some features on FamilySearch may be unavailable as we make improvements to the site starting Monday, September 10th at 7:00 am (UTC+0-1:00) and lasting about 4 hours. We apologize for the inconvenience.
Garrad (Suffolk, Essex, Somerset), Crocker (Somerset), Vanstone (Devon, Jersey), Sims (Wiltshire), Bridger (Kent)

Offline Mart 'n' Al

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Re: Family Search
« Reply #7 on: Monday 10 September 18 09:52 BST (UK) »
The following site isn't perfect, but  very useful for checking whether anyone else has a problem with accessing a website.

http://www.isitdownrightnow.com

"Is It Down Right Now" monitors the status of your favorite web sites and checks whether they are down or not. Check a website status easily by using the below test tool. Just enter the url and a fresh site status test will be performed on the domain name in real time using our online website checker tool. For detailed information, check response time graph and user comments."

Martin
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