Author Topic: FindMyPast - error - upstream connect error or disconnect/reset before headers  (Read 2358 times)

Offline Gadget

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FindMyPast - error - upstream connect error or disconnect/reset before headers
« on: Wednesday 26 September 18 16:35 BST (UK) »
Hi

After doing a search and selecting a record to view I get:

upstream connect error or disconnect/reset before headers

Anyone else getting the same problem?  It's never happened before.  It's only on FindMyPast. Ancestry is fine.  It was fine until about 20 mins ago.


Gadget
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Offline Gadget

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Re: FindMyPast - error - upstream connect error or disconnect/reset before headers
« Reply #1 on: Wednesday 26 September 18 16:37 BST (UK) »
PS - I have cleared the cache and logged out of FindMyPast but it still comes up when I try to view an  image.

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Offline avm228

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Re: FindMyPast - error - upstream connect error or disconnect/reset before headers
« Reply #2 on: Wednesday 26 September 18 16:41 BST (UK) »
Yes I have had that today (and never before).  They seem to be having some problems as phone and webchat are down too.
Ayr: Barnes, Wylie
Caithness: MacGregor
Essex: Eldred (Pebmarsh)
Gloucs: Timbrell (Winchcomb)
Hants: Stares (Wickham)
Lincs: Maw, Jackson (Epworth, Belton)
London: Pierce
Suffolk: Markham (Framlingham)
Surrey: Gosling (Richmond)
Wilts: Matthews, Tarrant (Calne, Preshute)
Worcs: Milward (Redditch)
Yorks: Beaumont, Crook, Moore, Styring (Huddersfield); Middleton (Church Fenton); Exley, Gelder (High Hoyland); Barnes, Birchinall (Sheffield); Kenyon, Wood (Cumberworth/Denby Dale)

Offline rosie99

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Re: FindMyPast - error - upstream connect error or disconnect/reset before headers
« Reply #3 on: Wednesday 26 September 18 16:44 BST (UK) »
I have been getting it too, good to hear I am not alone  ;D
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Offline Gadget

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Re: FindMyPast - error - upstream connect error or disconnect/reset before headers
« Reply #4 on: Wednesday 26 September 18 16:45 BST (UK) »
Thank goodness. I thought it might be something I'd done. I've never seen that message on any site before.

It's annoying as I'm chasing up a DNA match and it's from the Welsh records which are only on there.
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Offline groom

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Re: FindMyPast - error - upstream connect error or disconnect/reset before headers
« Reply #5 on: Wednesday 26 September 18 16:50 BST (UK) »
This was on their FaceBook page earlier

Quote
Our customer support team are currently offline for calls and live chat, please feel free to drop us an email to support@findmypast.com

So perhaps they've had more problems.
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Offline MaxD

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Re: FindMyPast - error - upstream connect error or disconnect/reset before headers
« Reply #6 on: Wednesday 26 September 18 19:13 BST (UK) »
Me too, yesterday and today.  Went back, started again, intermittent occurrences.

Max D
I am Zoe Northeast, granddaughter of Maximilian Double.
 
It is with great difficulty I share with you that in the early hours of 07 August 2021, Maximilian passed away unexpectedly but peacefully.

With deep sadness,
Zoe



Double  Essex/Suffolk
Randle/Millington Warwicks
Sokser/Klingler Austria/Croatia

Offline dawnsh

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Re: FindMyPast - error - upstream connect error or disconnect/reset before headers
« Reply #7 on: Wednesday 26 September 18 19:14 BST (UK) »
it's been going on for days now
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Longhurst-Ealing & Capel, Abinger, Ewhurst & Ockley,
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Offline Gadget

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Re: FindMyPast - error - upstream connect error or disconnect/reset before headers
« Reply #8 on: Wednesday 26 September 18 20:38 BST (UK) »
I must have been lucky, Dawn, because I only experienced it this afternoon. 

It seems to be working again so I'm downloading as fast as I can, just in case.


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