Author Topic: Talktalk  (Read 303 times)

Offline Christine53

  • RootsChat Aristocrat
  • ******
  • Posts: 2,145
    • View Profile
Talktalk
« on: Thursday 11 October 18 12:00 BST (UK) »
Are any Talktalk users having trouble accessing their website at the moment ? I keep getting err_connection_reset or ERR_EMPTY_RESPONSE when I try. I've followed various instructions for fixing these errors without success and I've tried 3 different browsers. It's happening on both of our laptops and the ipad and only happening on this one website.

I'm hoping it may be a general problem with Talktalk - I dread having to ring them  ???

Christine
Census information  Crown Copyright
www.nationalarchives.gov.uk

RootsChat is the busiest, largest free family history forum site in the country. It is completely free to use. Register now.
Also register instantly with Facebook or Twitter (and other social networks). Start your genealogy search now.


Offline Dyingout

  • RootsChat Member
  • ***
  • Posts: 164
  • My Father Charles in his hockey playing days
    • View Profile
Re: Talktalk
« Reply #1 on: Thursday 11 October 18 12:02 BST (UK) »
Just tried and pages loaded no problem
Dow/Dowe Norfolk and Suffolk
Mulley/Wilden Suffolk
Loome/lombe Norfolk

RootsChat is the busiest, largest free family history forum site in the country. It is completely free to use. Register now.
Also register instantly with Facebook or Twitter (and other social networks). Start your genealogy search now.


Offline scotmum

  • RootsChat Marquessate
  • *******
  • Posts: 3,384
  • A tree full of life, a life full of branches!
    • View Profile
Re: Talktalk
« Reply #2 on: Thursday 11 October 18 12:06 BST (UK) »
Fine here too. As it is happening on different devices, have you tried rebooting your router (assuming it is a Talk Talk one)?

Also, if you can access it, this can often be a good way to avoid phoning them:

https://community.talktalk.co.uk

albeit it can take a few days to get a response.
"Trees without roots fall over!"
 
""People who never look backward to their ancestors will never look forward to posterity." - Edmund Burke

Don't just wait for the storm to pass, learn to dance in the rain.

“Remember to look up at the stars and not down at your feet. Be curious and however difficult life may seem, there is always something you can do and succeed at.”  Stephen Hawking

In a world where you can be anything, be kind .

Offline Christine53

  • RootsChat Aristocrat
  • ******
  • Posts: 2,145
    • View Profile
Re: Talktalk
« Reply #3 on: Thursday 11 October 18 12:24 BST (UK) »
Hi - yes I've rebooted the router and I'm afraid I can't access the Community page which would have been preferable to ringing.

Thank you both for responding.

Christine
Census information  Crown Copyright
www.nationalarchives.gov.uk

Online nanny jan

  • RootsChat Marquessate
  • *******
  • Posts: 12,896
  • Russian John
    • View Profile
Re: Talktalk
« Reply #4 on: Thursday 11 October 18 12:26 BST (UK) »
I tend to use Facebook or Twitter to contact them; usually works for me.

This says "issues since 6.30am":


https://istheservicedown.co.uk/status/talktalk
Howard , Viney , Kingsman, Pain/e, Rainer/ Rayner, Barham, George, Wakeling (Catherine), Vicary (Frederick)   all LDN area/suburbs  Ottley/ MDX,
Henman/ KNT   Gandy/LDN before 1830  Burgess/LDN
Barham/SFK   Rainer/CAN (Toronto) Gillians/CAN  Sturgeon/CAN (Vancouver)
Bailey/LDN Page/KNT   Paling/WA (var)



All census look-ups are crown copyright from www.nationalarchives.gov.uk

Offline Christine53

  • RootsChat Aristocrat
  • ******
  • Posts: 2,145
    • View Profile
Re: Talktalk
« Reply #5 on: Thursday 11 October 18 12:49 BST (UK) »
Thanks nanny jan. I think I'll give it a while in case the situation resolves itself and then steel myself to ring them.
Census information  Crown Copyright
www.nationalarchives.gov.uk

Offline rosie17

  • RootsChat Marquessate
  • *******
  • Posts: 7,287
  • Census information Crown Copyright, from www.nationalarchives.gov.uk
    • View Profile
Re: Talktalk
« Reply #6 on: Thursday 11 October 18 12:55 BST (UK) »
I had terrible problems last week trying to access Talktalk mail also internet going very slow had to switch router off and on several times ...Seems to be fine now think they are having a few problems  ::)

Rosie