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Census Lookups General Lookups => Census Lookup and Resource Requests => Census and Resource Discussion => Completed Census Requests => Topic started by: jess5athome on Sunday 13 January 13 20:34 GMT (UK)

Title: "COMPLETED"Anyone having trouble logging on to ANC%STRY ?
Post by: jess5athome on Sunday 13 January 13 20:34 GMT (UK)

Hi, is anyone having trouble logging on with Ancestry today, this is not my first problem with them of late, first I had to reset my username etc in late December as they told me my subscription had been cancelled by me, however, it had not been cancelled.
Now I cannot log on because it is not recognising my username or password.
jess5athome

Title: Re: Anyone having trouble logging on to ANC%STRY ?
Post by: Alan b on Sunday 13 January 13 20:41 GMT (UK)

I keep myself logged in all the time and having just checked I am still logged in.

Title: Re: "COMPLETED"Anyone having trouble logging on to ANC%STRY ?
Post by: jess5athome on Sunday 13 January 13 21:54 GMT (UK)

Hi Alan b, job done and sorted thankyou.(A simple mistake on my part  :-[ )
jess5athome

Title: Re: "COMPLETED"Anyone having trouble logging on to ANC%STRY ?
Post by: KGarrad on Sunday 13 January 13 22:53 GMT (UK)

Perhaps if you spell it properly?

AncEstry!! ;D ;D

I have never understood the reluctance to use the full name?

Title: Re: "COMPLETED"Anyone having trouble logging on to ANC%STRY ?
Post by: jess5athome on Sunday 13 January 13 23:11 GMT (UK)

Hi, I love your "Dry" humour,   ;)
jess5athome