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England (Counties as in 1851-1901) => England => Essex => Topic started by: cherries on Friday 20 December 13 01:49 GMT (UK)

Title: SEAX
Post by: cherries on Friday 20 December 13 01:49 GMT (UK)

Hi,

Is anyone else having problems accessing the SEAX website at present.  I am half way through a   week's subscription but website seems to be unavailable today.  Comes up with an error code of 11001 - Hose could not be found.  I'm not having difficulty with any other sites.

Any news would be appreciated.

Anne

Title: Re: SEAX compete
Post by: cherries on Friday 20 December 13 06:46 GMT (UK)

Finally the website is back up and running.

Title: Re: SEAX
Post by: smudwhisk on Friday 20 December 13 08:46 GMT (UK)

If you haven't already done so, it's worth emailing them and mentioning that you were unable to access to the website overnight (UK time), you should then get a credit of the hours that it was down.  They don't do this automatically unless it was a scheduled downtime, which I don't think this was as there is nothing on the website to say this and it just fell over about midnight UK time (I was on the site at the time).  Depending on when your week's subscription expires, you may not get the credit for a few days though.  But it's worth an email. ;)

Title: Re: SEAX
Post by: cherries on Friday 20 December 13 08:52 GMT (UK)

Thanks for that information.

Merry Christmas

Anne