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Beginners => How to Use RootsChat (Please don't post requests here) => Topic started by: CarolineLittle on Tuesday 04 April 23 10:09 BST (UK)

Title: Why can I no longer add pictures to my post? Error message. Please help.
Post by: CarolineLittle on Tuesday 04 April 23 10:09 BST (UK)

I get this message after submitting a post with an jpeg.

Your attachment has failed security checks and cannot be uploaded. Please consult the forum administrator.

I've been able to post just fine previously.

TY.

Title: Re: Why can I no longer add pictures to my post? Error message. Please help.
Post by: Tickettyboo on Tuesday 04 April 23 15:07 BST (UK)

That is saying its a problem with this particular image.
If you haven't yet contacted the administrator (as per the message) then if you click on 'report to moderator' at the bottom of your post and ask that they contact you I am sure they will explain why the image was rejected.

Boo

Title: Re: Why can I no longer add pictures to my post? Error message. Please help.
Post by: sarah on Tuesday 04 April 23 19:51 BST (UK)

Hello Caroline,

Where were you trying to post your image ? Can you try again if you are still having problems try renaming the image file.

Regards


Sarah

Title: Re: Why can I no longer add pictures to my post? Error message. Please help.
Post by: CarolineLittle on Wednesday 05 April 23 00:16 BST (UK)

testing from a different device

Title: Re: Why can I no longer add pictures to my post? Error message. Please help.
Post by: CarolineLittle on Wednesday 05 April 23 00:19 BST (UK)

interesting.  works on laptop but not my tablet.  i will use a laptop if I need to add images as my tablet is my everyday device.   thank you both