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General => Ancestral Family Tree DNA Testing => Topic started by: Petros on Wednesday 06 December 23 19:41 GMT (UK)

Title: Ancesry now enforcing 2 step verification!
Post by: Petros on Wednesday 06 December 23 19:41 GMT (UK)
Tedious
Title: Re: Ancesry now enforcing 2 step verification!
Post by: Biggles50 on Wednesday 06 December 23 20:45 GMT (UK)
Really really annoying.

All our devices I have had to faff around getting the codes sorted.

Right in the middle of Family Tree Maker downloading Ancestry data.
Title: Re: Ancesry now enforcing 2 step verification!
Post by: Comberton on Wednesday 06 December 23 21:19 GMT (UK)
Same subject
www.rootschat.com/forum/index.php?topic=877687.0
Title: Re: Ancesry now enforcing 2 step verification!
Post by: Biggles50 on Thursday 07 December 23 08:19 GMT (UK)
Same subject
www.rootschat.com/forum/index.php?topic=877687.0

Not exactly the same, this thread is to advise that the two stage verification has been implemented by Ancestry.

I was not given the choice the Pop Up required it before we could log in.
Title: Re: Ancesry now enforcing 2 step verification!
Post by: LizzieL on Thursday 07 December 23 08:28 GMT (UK)

I was not given the choice the Pop Up required it before we could log in.

Me too
Title: Re: Ancesry now enforcing 2 step verification!
Post by: manukarik on Thursday 07 December 23 08:31 GMT (UK)
As was said elsewhere, this is due to a data breach on 23andme and is to protect you and your data. It is a pain though!
Title: Re: Ancesry now enforcing 2 step verification!
Post by: LizzieL on Thursday 07 December 23 08:38 GMT (UK)
I always stay logged in on my lap top. When the pop up appeared a couple of days ago, I did the 2 step verification to log back in. Since then I've stayed logged in and haven't had to do the verification again.
Title: Re: Ancesry now enforcing 2 step verification!
Post by: phil57 on Thursday 07 December 23 09:05 GMT (UK)
You can stay logged in for up to 30 days on the same device without having to login or complete verification again.
Title: Re: Ancesry now enforcing 2 step verification!
Post by: ggrocott on Thursday 07 December 23 09:40 GMT (UK)
Annoying and will mean I use it less, but thank god they actually allow you to do it by email, if they didn't it would be bye bye.
Title: Re: Ancesry now enforcing 2 step verification!
Post by: rosie17 on Thursday 07 December 23 11:29 GMT (UK)
Annoying and will mean I use it less, but thank god they actually allow you to do it by email, if they didn't it would be bye bye.

Yes it is a bit annoying and agree about email especially when you don't get a good reception on your mobile  :)

Rosie
Title: Re: Ancesry now enforcing 2 step verification!
Post by: Gadget on Thursday 07 December 23 13:43 GMT (UK)
It's not really any different from buying something online. The Bank often sends a code to e-mail or mobile
Title: Re: Ancesry now enforcing 2 step verification!
Post by: LizzieL on Thursday 07 December 23 13:58 GMT (UK)
It's not really any different from buying something online. The Bank often sends a code to e-mail or mobile

My bank will only send to a phone number - either mobile or land line - not email.

This was of great inconvenience a while ago when we rented a holiday cottage in a rural location which had no mobile phone coverage. But the cottage did have wi-fi via a hub plugged into a landline, so I could use my laptop and initiate an order on line, but could not complete the transaction as I couldn't receive the verification code.
Title: Re: Ancesry now enforcing 2 step verification!
Post by: KGarrad on Thursday 07 December 23 14:08 GMT (UK)
A question:

This has been posted under "Ancestral Family Tree DNA Testing".
Does that mean it doesn't apply to "normal" Ancestry?

I don't have anything to do with DNA!
I presume, therefore, that this doesn't affect me.
Title: Re: Ancesry now enforcing 2 step verification!
Post by: Milliepede on Thursday 07 December 23 16:04 GMT (UK)
I haven't noticed anything different  :-\
Title: Re: Ancesry now enforcing 2 step verification!
Post by: Gadget on Thursday 07 December 23 16:18 GMT (UK)
It's not really any different from buying something online. The Bank often sends a code to e-mail or mobile

My bank will only send to a phone number - either mobile or land line - not email.

Yes - banks only send codes via these methods. Other companies/sites do send to e-mail if you wish to change or have forgotten a password.
Title: Re: Ancesry now enforcing 2 step verification!
Post by: Gadget on Thursday 07 December 23 18:26 GMT (UK)
Noe Google are asking for passkeys from 14 December ::)
Title: Re: Ancesry now enforcing 2 step verification!
Post by: ggrocott on Thursday 07 December 23 19:37 GMT (UK)
One of the reasons I don't shop online is the lack of mobile signal where I live and therefore my inability to get the verification code.  Apparently you can phone your bank to get one but it is a very tedious progress - like most thing concerning banks nowadays.  :-(
Title: Re: Ancesry now enforcing 2 step verification!
Post by: ggrocott on Thursday 07 December 23 19:39 GMT (UK)
Yes it does apply to ordinary Ancestry and not just the DNA bit.  :-(
Title: Re: Ancesry now enforcing 2 step verification!
Post by: Jool on Thursday 07 December 23 19:52 GMT (UK)
Nothing has changed for me.  Apparently it can be disabled in account settings, see Ancestry link below.

https://support.ancestry.co.uk/s/article/Two-step-Verification
Title: Re: Ancesry now enforcing 2 step verification!
Post by: sarah on Thursday 07 December 23 20:18 GMT (UK)
I am set up disabled but it is still asking me for a sign in :(

The code sent via email does not work, tried 3 times and it was the same number.
Title: Re: Ancesry now enforcing 2 step verification!
Post by: davidgp on Friday 08 December 23 08:01 GMT (UK)
As an alternative to text/email 2-stage verification you can link your Ancestry account to your Google account or Apple ID and log in that way to avoid the hassle.
Title: Re: Ancesry now enforcing 2 step verification!
Post by: Petros on Friday 08 December 23 08:04 GMT (UK)
I am set up disabled but it is still asking me for a sign in :(

The code sent via email does not work, tried 3 times and it was the same number.
I had the same trouble so had to use the phone option
Title: Re: Ancesry now enforcing 2 step verification!
Post by: Biggles50 on Friday 08 December 23 10:53 GMT (UK)
Probably worth reminding that having a backup to your online tree is good practice.
Title: Re: Ancesry now enforcing 2 step verification!
Post by: forthefamily on Friday 08 December 23 15:22 GMT (UK)
I am positive that I opted out and I received an email advising me of that. After reading this post I went and checked and it's enabled.

In the last couple of days when I sign in it says it's sending me an email with a code. I see the email flag and I go look and no email appears. I wait and wait.  When I go back to the sign in the code has appeared. Maybe it's because I use Safari and I have a fingerprint sign in??? I'm not going to change anything. It's working so I'll just leave it alone  ::) :D

mab
Title: Re: Ancesry now enforcing 2 step verification!
Post by: Gadget on Friday 08 December 23 15:36 GMT (UK)
I disabled yesterday after jool's post. I've just checked and I'm still disabled*.

Gadget

(edited)
Title: Re: Ancesry now enforcing 2 step verification!
Post by: ggrocott on Thursday 14 December 23 09:52 GMT (UK)
And just to make it more tedious if you don't use the code sent prompto it times you out.   >:(
Title: Re: Ancesry now enforcing 2 step verification!
Post by: Gadget on Thursday 14 December 23 10:11 GMT (UK)
I'm sure that I was asked to login yesterday. I did. I got in with no problems.  I assume that disabling worked.
Title: Re: Ancesry now enforcing 2 step verification!
Post by: sarah on Thursday 14 December 23 19:51 GMT (UK)
I am back in again, looks like it may have been a glitch with the new change.
Title: Re: Ancesry now enforcing 2 step verification!
Post by: Zaphod99 on Saturday 13 January 24 16:02 GMT (UK)
it can be disabled in account settings, see Ancestry link below.

https://support.ancestry.co.uk/s/article/Two-step-Verification
Title: Re: Ancesry now enforcing 2 step verification!
Post by: melba_schmelba on Wednesday 17 January 24 11:35 GMT (UK)
It's a good thing, it's the lack of 2 step verification that allowed the 23andme 'hack' to occur. I suppose for people that access on multiple PCs i.e. at work and home it might be irritating, but I think it's probably a wise measure to take.
Title: Re: Ancesry now enforcing 2 step verification!
Post by: Zaphod99 on Thursday 18 January 24 16:38 GMT (UK)
I use MyHeritage & Ancestry on several devices.  This works for me, as follows, I set up a RULE in my email program to forward messages that contain verification codes from Ancestry  (subject contains verification code) & MyHeritage (subject contains Two-Factor Authentication) to the device I use most. 

It takes a few extra seconds for the message to arrive but it saves going upstairs or back home.  The only downside is that I have to delete the message on 2 devices.

I tried disabling 2-factor, but it required me to re-enable it to look at DNA matches.

Zaph