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General => Technical Help => Topic started by: Girl Guide on Monday 22 April 24 10:46 BST (UK)

Title: Connection not secureWhen I
Post by: Girl Guide on Monday 22 April 24 10:46 BST (UK)
When I go on to some websites I get the message that the connection is not secure.  Is the problem my end or the website owner?  Example below.

Title: Re: Connection not secureWhen I
Post by: Gadget on Monday 22 April 24 11:03 BST (UK)
I use the site regularly and have no problems.

Gadget

add - I've just checked and address is

https://www.durhamrecordsonline.com/
Title: Re: Connection not secureWhen I
Post by: arthurk on Monday 22 April 24 11:20 BST (UK)
Firefox, which I use, has a help page that explains the reasons behind what you're seeing, and what settings you can adjust:

https://support.mozilla.org/en-US/kb/https-only-prefs

Other browsers will probably have similar help pages tailored to their own settings and options.
Title: Re: Connection not secureWhen I
Post by: Girl Guide on Monday 22 April 24 11:26 BST (UK)
I've just checked that via my Family History folder and it comes up correctly.  I wonder if it is something to do with when you wish to unsubscribe from a website?  That was what I was doing with the Durham Records website.

I've had that before.  If I wished to unsubscribe from a newsletter/information email it comes up with with the connection unsecure.

I guess I shall have to notify the relevant website each time I wish to unsubscribe from a newsletter. 

Could it have something to do with that?  However I also get that when going direct to a website, but not for every one.
Title: Re: Connection not secureWhen I
Post by: Girl Guide on Monday 22 April 24 11:28 BST (UK)
Thanks for the link Arthurk, I'll try that and see if it will apply to Google Chrome.
Title: Re: Connection not secureWhen I
Post by: arthurk on Monday 22 April 24 11:36 BST (UK)
I've just checked that via my Family History folder and it comes up correctly.  I wonder if it is something to do with when you wish to unsubscribe from a website?  That was what I was doing with the Durham Records website.

I've had that before.  If I wished to unsubscribe from a newsletter/information email it comes up with with the connection unsecure....

I can't think why that should be the case. I don't want to unsubscribe from the DRO newsletter, but I tried the link in it for amending preferences, which goes to the same domain, and that opened in https for me. Rather slowly, but it got there eventually.
Title: Re: Connection not secureWhen I
Post by: Girl Guide on Monday 22 April 24 11:40 BST (UK)
Ok, thanks for your response Arthurk.  I'll leave it for the moment and see what I can find out later.  I may ask my Son-in-Law as he is a computer man.  He may know the answer to the problem.
Title: Re: Connection not secureWhen I
Post by: arthurk on Monday 22 April 24 13:52 BST (UK)
Sounds a good idea - and of course it might sort itself out in the meantime.

As it happens, the same thing has happened to me today at a different FH forum. Normally it goes through as https, but every so often it doesn't and I get the warning. Usually then the http version loads if I ask for it, but today it didn't. I wonder if it could all be some kind of server overload and the backup ones don't support https?
Title: Re: Connection not secureWhen I
Post by: KGarrad on Monday 22 April 24 14:09 BST (UK)
There was a server problem with RootsChat yesterday?
Or rather with CloudFlare, I tried 3 times to reply to a post!
And others had the same problem; hence the number of duplicate posts.