RootsChat.Com
General => Technical Help => Topic started by: tallted on Tuesday 31 January 06 17:15 GMT (UK)
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Hello Trystan.,
I havent been on the site for a while and today I attempted to get on Chat, it went to the site but and reported done but all I get is a blank white page with a small box in the upper left corner with a small red x.
Do you know what could the problem be.
Tallted
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tallted ... if you have an advert blocker running this will give this same effect you may need to either turn it off or give the chat program a pass through the blocker
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Hi Tallted,
Welcome back :)
Another possibility, is that the RootsChat cookie has changed.
Logout of RootsChat, delete all cookies, close your browser, and then try from the beginning.
Make sure you know all your passwords, if you have any sites you don't normally log out off.
Bob
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Tallted,
The good bit is that you are getting as far as the white screen (yes!) ;)
It is unfortunatley not a cookie problem that is preventing access to the RootsChatterBox, it is likely that you need to upgrade "Macromedia Flash" ( from www.macromedia.com ) or you may have a slow (or busy!) computer or slow internet connection. Also when the room is particularly busy, it can be a struggle for faster computers to get in sometimes too.
If you close down programs and any open that you are not using, then it may just help.
Trystan
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:-\ Is busy more than 6 people?? I get put in the fridge if there is.
I was just in the middle of searching and now in the fridge... ;D
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I have been banned, and can't figure out the reason why, i don't recall doing anything wrong, but i only happened to turn my back for a few minutes to find something, to then come back and find i have been permanently kicked out...
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Hi Twiglet
As new are new to Rootschat perhaps you should contact one of the moderators who could explain the reasons to you if you feel you have done nothing wrong.
It could just have been really busy as it does get manic in there sometimes !!!!
Jane
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I wonder if Twiglet tries again Jane - it does sound quite harsh, especially as there doesn't seem to be a problem posting on the general boards? :-\
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I'm fine with posting on the message boards, there's nothing wrong here, it's the chat room is only where i'm having a problem at.
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Hi
Were you actually told you had been banned ?
Have you tried to get in since then ?
Jane
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No i kind of missed the message, and yes i have been trying, but i keep getting a message saying i was banned, i'm not sure exactly who kicked me out, if it was member, they can't do that, i mean it's not their place to do so or to reprimand, they do not own rootschat, so they have no say in who stays or goes.
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A member wouldn't have the powers to do that Twiglets .. the best thing is do as Jane suggested earlier and PM one of the moderators! :)
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oh okay, if i can't figure out how, it doesn't matter, i mean it's totally the members loss, not mine, they will soon find out they made a huge mistake.
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If you go to the index .. ..
http://www.rootschat.com/forum/index.php
Scroll to the bottom of this link and the moderators names are written in bright red where it says Users Online.
Click onto their name and you will see their profile:
http://www.rootschat.com/forum/index.php?action=profile;u=52619
At the bottom you will see:
Send this Rootschatter a personal message.
By clicking on the above you can send them a personal message Twiglet! :)
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It doesn't matter, i'm not too worried about it, let be the loss of the chat members who happen to be in there all the time.
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I've just checked and there doesn't appear to be anyone online at the moment .. .. the minute someone appears I will let them know about your problem and I'm sure they can help. :-\
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Evening everyone
I am not aware of any issue affecting Twiglet's ability to get into the chatroom (but I might not know, lol!)
I will pass on your enquiry but I suspect it will be Trystan or Sarah who will have to reply.
Thanks for your patience.
kind regards, Arranroots ;)
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Twiglets,
I frequently use ths chatroom and no memeber of roots can ban anyone in chat except a moderator. Chatters are only removed if a moderator is called in if someone is being rude and offensive.
gjil
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AS I understand it only moderators can ban from the chatterbox and then only when someone has been disruptive or abusive on channel. If you believe you have been neither then you should take this up with the moderator that banned you.
As to remarks that "oh okay, if i can't figure out how, it doesn't matter, i mean it's totally the members loss, not mine, they will soon find out they made a huge mistake" I find that sort of comment quite arrogant however I expect you didnt mean it the way it came out and what is their HUGE (my caps) mistake?
and how you "No i kind of missed the message" I find very strange as the first time you log into rootschat you are told you have a personal message and it remains there until you delete it.
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I think we have established that if Twiglets has been banned it will have been the action of a Moderator or Admin - we don't do it for fun, so we will leave it to Trystan to work out what happened.
I am locking this thread to prevent further speculation
A ;)
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We had a number of reported complaints about Twiglets, and removed their use of the RootsChatterBox as a result.
On the information that we had at the time, it was felt that the user did not belong in the RootsChatterBox. The use of the main RootsChat.com site was not however withdrawn.
Perhaps it was a misunderstanding, but we treat each report on an individual case, but on occasion we have been known to make mistakes.
Trystan