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Census Lookups General Lookups => Census and Resource Discussion => Topic started by: nanny jan on Friday 30 March 07 09:35 BST (UK)

Title: GR Old style tree gone!
Post by: nanny jan on Friday 30 March 07 09:35 BST (UK)
Has anyone else lost their old style tree? I used it much more than the new one.  I don't recall any info about it vanishing.



Nanny Jan
Title: Re: GR Old style tree gone!
Post by: custard_pot on Friday 30 March 07 10:00 BST (UK)
Yes Nanny Jan the old style tree has gone  :'( I was the same as you I used the old tree. There are a lot of problems on GR at the moment and a lot of complaints.

As far as I know they did not tell us they were changing anything and as far as I am concerned they have made things worse not better.

Christine
Title: Re: GR Old style tree gone!
Post by: nanny jan on Friday 30 March 07 11:21 BST (UK)
Phew!  Thought I might have clicked wrong button or something.....not very computer literate.

Nanny Jan
Title: Re: GR Old style tree gone!
Post by: ozlady on Friday 30 March 07 11:53 BST (UK)
Oh no! More probs with GR! I'd just about decided to join up!
Title: Re: GR Old style tree gone!
Post by: kerryb on Friday 30 March 07 11:58 BST (UK)
ozlady

I wouldn't bother if I was you, my new tree crashes my computer every time I try to open it, so I think I will have to take my tree off the site!

Kerry
Title: Re: GR Old style tree gone!
Post by: ozlady on Friday 30 March 07 12:02 BST (UK)
I see there's another thread about GR updates on hot matches. OK, perhaps I'll have a rethink!
Title: Re: GR Old style tree gone!
Post by: kerryb on Friday 30 March 07 15:06 BST (UK)
Hot matches - yes another delightful addition by GR.  Thank goodness Rootschat hasn't introduced any silliness like that! ::) ::)  We need sanity!

Kerry
Title: Re: GR Old style tree gone!
Post by: BettyofKent on Friday 30 March 07 15:34 BST (UK)
This new style tree is an absolute pain  >:(
It's very slow to move around the screen, & makes my pc freeze.
And clicking on the 'view tree' of one of my contacts sends me to my own tree, very confusing until I realised what was happening.  I've now worked out how to view another tree, but all this is the last straw. My subscription ends in May, I'm not going to renew & I think I will take my tree off before then.
Rant over ;D

Betty
Title: Re: GR Old style tree gone!
Post by: kerryb on Friday 30 March 07 16:53 BST (UK)
Just a wonder??

I wonder what happens to your tree if you don't re subscribe and you don't take your tree off??

Kerry
Title: Re: GR Old style tree gone!
Post by: liverpool lass on Friday 30 March 07 17:49 BST (UK)
I have had no probs with the new tree! I also like that it now shows a little icon when you click on a name to tell you how many times that name appears in each of the census.   :) I also use my Hot matches and have been very successful with them.
Title: Re: GR Old style tree gone!
Post by: BettyofKent on Friday 30 March 07 17:55 BST (UK)
Just a wonder??

I wonder what happens to your tree if you don't re subscribe and you don't take your tree off??

Kerry

I think it just stays there. If I don't remove it, knowing my luck, someone interesting will contact me just after my sub. finishes ;D

Betty
Title: Re: GR Old style tree gone!
Post by: suey on Friday 30 March 07 19:21 BST (UK)
Quote
I also like that it now shows a little icon when you click on a name to tell you how many times that name appears in each of the census. 

Ahhh yes! how crafty is that, click on that little icon and then on the census that person appears in and you are invited to buy a fivers worth of credits to view the original  ::)
Does anyone know how many credits are used per lookup?

I have been trying to check some information in a tree today and each time I click on the name I want I get taken to the pages that I would get if I had done a general name search :-\ if I hit the back button I'm getting my contacts page  :-\ so goodness knows whats going on.........

Your tree stays on the site after you stop subscribing if you don't remember to remove it first-
I'm sure that's one of the reasons people ask  'why don't people I contacted answer e.mails?' answer is they can't, if they are not subscribing they no longer receive messages but their names are still in the system. 

Suey
Title: Re: GR Old style tree gone!
Post by: liverpool lass on Friday 30 March 07 20:24 BST (UK)
Yes I know its a money spinner but I don't actually buy credits on GR I just like having the info there.
Title: Re: GR Old style tree gone!
Post by: ambers on Friday 30 March 07 21:37 BST (UK)
The last two contacts have had to re-direct me to another site to view their Tree's.

My PC crashes or I just get a blank screen with some of the Tree's on GR....glad it's just not me ;)

Ambers
Title: Re: GR Old style tree gone!
Post by: suffolk*sue on Saturday 28 April 07 07:34 BST (UK)
How do you have your own tree and someone elses open at the same time. I used to be able to do it with the old tree system, but now can't seem to get it to work.
Tried opening link in new window, but no go, any ideas.

 :'( :'(
Title: Re: GR Old style tree gone!
Post by: kerryb on Saturday 28 April 07 07:44 BST (UK)
Sue I would like to know that too, I don't think it is possible now, I've tried different ways too.

Kerry  ??? :-\
Title: Re: GR Old style tree gone!
Post by: wrjones on Saturday 28 April 07 07:51 BST (UK)
It is possible to move back and forwards,from a Tree to your own perhaps,but it doesn't go to the names you were looking at!

Regards
William Russell Jones
Cefn Mawr
Wrexham.
Title: Re: GR Old style tree gone!
Post by: Chorlton on Saturday 28 April 07 08:36 BST (UK)
How do you have your own tree and someone elses open at the same time. I used to be able to do it with the old tree system, but now can't seem to get it to work.
Tried opening link in new window, but no go, any ideas.

I used to be able to do that also, but I cannot do it anymore, so I assume something has been changed to stop us.

My PC also freezes when looking at some peoples trees.  I think it happens mainly on the larger trees, being more memory hungry.  It was OK on the old tree version, but the new version does more things, and therefore is more memory hungry, and therefore messes up more often.

I will not be renewing either.  If you do not renew, you still get messages from people, but cannot reply to them unless you RENEW your membership!

I let my membership drop for about a year, but eventually renewed just so I could reply to a very interesting match.  It was of course a waste of time though !!!
Title: Re: GR Old style tree gone!
Post by: Emmeline on Saturday 28 April 07 08:51 BST (UK)
Hello Everyone - I so enjoyed Genes Connected (as it was then) when I first joined. Everything was so simple.
With all the changes I still preferred using my old tree.
When it disappeared I sent an e-mail to ask why and was just told that the new tree was now the only one available.
My subscription is due next month but I am still considering what to do....... I find the new system painfully slow......
Title: Re: GR Old style tree gone!
Post by: custard_pot on Saturday 28 April 07 09:54 BST (UK)
To open 2 trees at once now is complicated but it does work.

Open your tree, ehen fully loaded press control N, this will open your tree again in a new window. at the top right hand corner is a dropdown with all the trees you can view, just click on the tree you want to view.

You now have your tree and the other persons open.

You can no longer revert back to the old style tree  :'( I find the new tree eye straining.

Can I also warn people there are quite a few on Genes just name collecting off Genes trees Please be carefull who you let see your tree.

There is also a problem of Identity Fraud. If you go to My Account Details just below where all your details are there is a box to tick to stop anyone seeing anyone in your tree that is likely to be living. It stops anyone showing that was born in the last 120 years unless there is a death date.

As well as this I always put living relatives as Living for first name and only put on year of birth.

Hope this helps

Christine
Title: Re: GR Old style tree gone!
Post by: kerryb on Saturday 28 April 07 10:01 BST (UK)
Christine

Sorry, still doesn't work for me, I can have as many GR home pages as I like open but it only opens one tree at a time.

Kerry :-\
Title: Re: GR Old style tree gone!
Post by: custard_pot on Saturday 28 April 07 10:32 BST (UK)
Kerry you must have your tree on the screen in front of you when you press control and N together and a new window should open up on top of your open tree which will have your tree on it again.

So in fact you have your tree open twice. Then you can open another tree on the screen you have in front of you. Then you should still have your tree open and another tree.

I am not very good at explaining these sort of things but hope it works

Christine
Title: Re: GR Old style tree gone!
Post by: kerryb on Saturday 28 April 07 10:42 BST (UK)
Hi Christine

I follow your instructions to the letter and it still just opens up the main page of GR.  I wonder if it is because I am working in Firefox.  I will go and try it in IE.

Kerry
Title: Re: GR Old style tree gone!
Post by: kerryb on Saturday 28 April 07 10:45 BST (UK)
Thank you Christine.

Got it, that was the problem!  ;D ;D ;D

Kerry
Title: Re: GR Old style tree gone!
Post by: custard_pot on Saturday 28 April 07 15:44 BST (UK)
Glad it worked Kerry  ;D I was told how to do it on Genes message board.

Christine
Title: Re: GR Old style tree gone!
Post by: suffolk*sue on Saturday 28 April 07 15:46 BST (UK)
Thanks for the tip. I held the keys down for too long and opened many windows.


 ;D ;D ;D ;D ;D ;D
Title: Re: GR Old style tree gone!
Post by: avm228 on Saturday 28 April 07 15:52 BST (UK)
Just a wonder??

I wonder what happens to your tree if you don't re subscribe and you don't take your tree off??

Kerry

Kerry, I have in the last few days declined to renew my subscription due to numerous gripes I have with GR - but didn't do anything about my tree so I have dozens of notifications of people trying to contact me about it.  Really annoying both for me and for them, as without-re-subscribing I have no way of contacting them even to say "I'm not here any more".  No doubt they will all think I am incredibly rude not to respond to them :(

Anna
Title: Re: GR Old style tree gone!
Post by: DS on Sunday 29 April 07 00:21 BST (UK)
 
 

Hi

My friend is a non subscribing member of Genes Reunited. He cannot initiate any contacts with other members but he can reply to anyone who writes to him. We were in contact with each other only yesterday.

DS
Title: Re: GR Old style tree gone!
Post by: DS on Sunday 29 April 07 11:13 BST (UK)
Bonjour encore.

On Genes Reunited, for absolutely no charge, you can :-

- Enter up and modify your own tree (whenever).

- Make your own tree available to any other members (or not).

- Reply (repeatedly) to anyone who makes contact with you.

- Search the site for any names (by several methods).

The payment of the subscription enables you to do the following, as well :-

- View other members' trees (if they allow you access).

- Initiate contacts with any other members.

This (especially the free part) seems to me to be a very good deal well worth making use of and in my opinion, the new style tree is fine once you get used to it.

However, having read all of this thread and a few other similar ones, I am inclined towards writing to Genes Reunited to complain that they have given me no reason whatsoever to complain and have thereby deprived me of the opportunity to have a good old whinge on RootsChat about them. ;D

Am I the only one who is being “victimised” in this way by them ? >:(

DS ;)
Title: Re: GR Old style tree gone!
Post by: wrjones on Sunday 29 April 07 12:07 BST (UK)
I can also endorse DS's comments about GR.There will always be problems using any Site,but there also solutions to every problem!

Regards
William Russell jones
Cefn Mawr
Wrexham.