RootsChat.Com
General => Technical Help => Topic started by: baldy on Tuesday 11 January 05 07:41 GMT (UK)
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Hi.I have 2 problems that I need help on
(1) I have tried to get into the "help" section,it keeps coming up as lost page.
(2) When I go to print a page it only prints 2 lines and they are in image/graphic
type print.I been having this problem for abt 2/3 weeks now .
Please help
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1) Help Section
I'm wondering what page are you on when you try to get help? Is it the third button on the RootsChat menu? Is anybody else having problems with accessing the help pages?
2) Print Problem
Is this print problem after presing the "Print" button under a message, then selecting print on your browser (ie. the black and white text version), or is it just when printing a page by selecting print on your browser (graphics and all)?
Trystan
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Hi..
(1) That is the button 3rd from the left:-then I get message "lost page",nothing else happens.
(2) I have been trying to print from a reply page.When print is pushed from within the page and
also from toolbar the same thing happens.I get letter simular to this
(EG only:- there is a square then<IF square fx etc,etc this happens on 3 lines of the page then
it spits the page out with no information
PS I am using Netscape 4.8 if that makes any difference
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I would upgrade to Firefox or to IE, or even get the current version of Netscape which is at least 7.2 I think
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1) The "lost page" - it it a RootsChat "lost page" suggesting that you search for your topic, or is it a plain white page? Also when you are about to click on the help button (or should I say, when you hover your mouse over it), what address do you see in your 'status bar' (the bar that runs along the bottom of Netscape?)
2) Are you able to print from pages that are not a reply?
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That link for the excellent Firefox:
http://www.mozilla.org/products/firefox/
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I tried Firefox but found the clunky Netscape style of toolbar was oppressive after using Google. Is there a way of using Firefox with a Google toolbar?
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Question 2 first:-
No I cannot get a legible reading from any form of printing.
Question 1:-
When I push the help button (3rd from left) at the top of the screen I get
this message,Lost Page-genealogy,Family History Messaging Forum and More.
When I put the curser over 'help' (3rd button from left) the only message is help.
There is no address.
There is nothing from the toolbar at the bottom of screen either.
I have uninstalled printer,rebooted computer.Reinstalled printer>Rebooted computer
and tried again.
Still the same.Is there some way that I can send an attchment with what has been printed ???
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Baldy ... the problems you are experiencing are I believe down to your browser ... Netscape went through a pretty bad patch from version 4 up to version 6 . The latest version as has been said is version 7.2 which is an excellent product and is available as a free download from http://channels.netscape.com/ns/browsers/download.jsp.
Firefox is also an excellent browser and the current version (v 1) can be obtained from http://www.mozilla.org/products/firefox/
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Hack re the looks dept .... Firefox can be "skinned" ie you can download a theme from many which are available to have it looking the way you want. You can also customise and add any tools that you want to use.
V1 has a google search box built into the main toolbar and many of the other functions highlight, find etc can be brought up by pressing Ctrl F
The search box is not limited to google either as you can add any search engines to it that you want to or need to use.
The tabbed browsing is one of the primary reasons it is now my main browser as rootschat is one of the 5 homepages that I look at.
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Hi to all.
I would like to thank those and all that offered advise to me regarding my problems.
I took the advise of Falkyn on the 11/01/05,he suggested that it could be my browser;how correct was he.
I have downloaded Netscape 7.2(although I do not like the layout) and the problem has gone.
Again many thanks to all
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Delighted it sorted it out ! :)