RootsChat.Com
General => Technical Help => Topic started by: wrjones on Saturday 29 November 08 09:50 GMT (UK)
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Is anyone else experiencing problems using the Genes Reunited site?I've tried to access it three times this morning and it has "frozen" each time?
Regards
Willam Russell Jones
Cefn Mawr
Wrexham.
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It is working fine for me.
Regards,
Jebber
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Working ok for me as well
Tricia
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Thanks for your replies,I shall try it again!
Regards
William Russell Jones
Cefn Mawr
Wrexham.
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It seems ok again now;Touch wood!
Regards
William Russell Jones
Cefn Mawr
Wrexham.
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I have to return to this yet again.The problem is still happening.Could anyone suggest a possible cause?Note the freezing only happens when using the GR Website.
Regards
William Russell Jones
Cefn Mawr
Wrexham.
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No help William but you are not alone as it keeps happening to me as well.
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And whilst using GR?
Regards
William Russell Jones
Cefn Mawr
Wrexham.
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Yes only whilst using GR. It happens regularly and is very annoying of course. Colin
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Thanks Colin,and being admittedly not the most technically minded I've even started fiddlng about with Toolbars and Settings!I've even done a system restore but it hasn't cured the problem.
Regards
William Russell Jones
Cefn Mawr
Wrexham.
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Any particular pages ? I'm currently perusing the community boards, and it seems fine here (albeit a little slow, which is normal for a wet Sunday morning).
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Surely it can't be just us two? It can happen at any time as well. After a few seconds or after an hour or two.
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When I get any of the ancestry type of sites freezing, I usually find that re-booting my router solves the problem, especially if it is running very hot.
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Thanks but I don't think its any problem with the temperature inside or out!
Regards
William Russell Jones
Cefn Mawr
Wrexham.
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I had the freezing problem with GR yesterday morning. I got started OK and then it just froze. It usually happened within a few minutes of starting. Late last evening it was Ok.
I run Vista if this has any relevance.
Pete
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I run on Windows XP,but you are right the problems only started yesterday morning and they're continuing!
Regards
William Russell Jones
Cefn Mawr
Wrexham.
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Seems to OK for me today. I went to GR as soon as I sent my last post and it has been fine searching trees since then! Fingers crossed
Pete
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By way of an experiment thought I'd try some other page - froze as soon as I did!!
Must be a sign - I'd better go and be domestic then
Regards
Pete
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Ah the wonders of the Net!It appears the answer to the problem is to go via South Africa;
http://www.GenesReunited.co.za
Regards
William Russell Jones
Cefn Mawr
Wrexham.
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Same on my comp-freezes whilst in use-same yesterday.I have got on-then frozen-then shut off-start again-then Yahoo put an error report on for me to send- I sent it in-seemed they couldn't help,they did another today-but I didn't bother.One thing-it CANNOT be ALL our comps!!!Jeano
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Change to the SA Site Jeano.
Regards
William Russell Jones
Cefn Mawr
Wrexham.
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Hi
I had this happen more times than not.
Really frustrating . :-X :-X
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It happens to me to only on GR. I thought it was my computer.
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Yes, I have been unable to get beyond the Home Page for the last few weeks. I cannot use Contact Us either!!! And my membership is upto date AND I have used the site many times before with no problem. It feels like I am locked out
Each time I try to use, say, 1911 Census I get the message "Web Page cannot be found" with sub message " HTTP 400 Bad Request"
Can anyone suggest a way out of this? Gordon
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Well Gordon if you get an error message go back and try again,you have to be persistent.
Regards
William Russell Jones
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I had Hot Matches e-mail today and began looking at them ----site froze and even took me off the internet---twice.I use Vista
Ringrose
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G R keeps sending me un-wanted emails. All because I canceled my membership. As far as I’m concerned there on my black list. >:(
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I think Vista is the problem. We have had endless problems with all sorts of sites and software/hardware since we went on to Vista.
Judy