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General => Technical Help => Topic started by: ajbaker on Saturday 07 January 06 13:32 GMT (UK)

Title: www.familysearch.org - Is the site down?
Post by: ajbaker on Saturday 07 January 06 13:32 GMT (UK)
Is anybody else having problems accessing the IGI site at www.familysearch.org or is it just me?

For the last few days all I get is a 'Cannot find server' message.

Cheers,
Adam
Title: Re: www.familysearch.org - Is the site down?
Post by: Sylviaann on Saturday 07 January 06 13:38 GMT (UK)
I can get it now

Sylviaann
Title: Re: www.familysearch.org - Is the site down?
Post by: Myfi! on Saturday 07 January 06 13:39 GMT (UK)
working OK for me

myfi
Title: Re: www.familysearch.org - Is the site down?
Post by: ajbaker on Saturday 07 January 06 13:53 GMT (UK)
It must be just me then. I wonder what the problem is...

Cheers,
Adam
Title: Re: www.familysearch.org - Is the site down?
Post by: Myfi! on Saturday 07 January 06 14:25 GMT (UK)
still ok for me

are you using a link?
Title: familysearch.org/
Post by: poirot on Sunday 15 January 06 17:30 GMT (UK)
Can anyone tell me why I cannot access the above site this week? Is the site being updated or closed for maintenance?


poirot >:(
Title: Re: familysearch.org/
Post by: Nessie on Sunday 15 January 06 17:32 GMT (UK)
I have used it yesterday with no problem :)
Title: Re: familysearch.org/
Post by: Valda on Sunday 15 January 06 17:33 GMT (UK)
It seems fine to me

http://www.familysearch.org/Eng/Search/frameset_search.asp

Regards

Valda
Title: Re: familysearch.org/
Post by: Lloydy on Sunday 15 January 06 19:30 GMT (UK)
Yes, and I have just done a search on it now ;D

Jan
Title: Re: familysearch.org/
Post by: moiramount on Sunday 15 January 06 19:35 GMT (UK)
i have just tried it out this minute, nothing wrong with it, someone said awhile ago that you had to register to access it, you dont, just click on search at the top and you bring the page up straight away.


             moira
Title: Re: familysearch.org/
Post by: poirot on Sunday 15 January 06 19:43 GMT (UK)
Thank you for all your replies but unfortunately, I still cannot connect to the site.

Each time I click on www.familysearch.org/ the "page cannot be displayed" message pops up.

I have tried different routes but the hyperlink to the site does nothing.

Last week I had no problem at all so do not understand what has changed.

poirot
Title: Re: familysearch.org/
Post by: Burrow Digger on Sunday 15 January 06 19:54 GMT (UK)
The site is working fine.

May I suggest that you clear your cache? That might help. I often find that if I cant access some common sites, it's because my cache is too full. I never have a problems after  clearing it. :)

BD
Title: Re: familysearch.org/
Post by: Lloydy on Sunday 15 January 06 20:15 GMT (UK)
Poirot

Try using this link instead http://www.familysearch.org/Eng/Search/frameset_search.asp

That should be OK for you.

Jan
Title: Re: familysearch.org/
Post by: poirot on Sunday 15 January 06 22:09 GMT (UK)
Thanks for your replies BD & Jan.

I have emptied the cache and still cannot see the site and have tried the suggested hyperlink and still get"page cannot be displayed".

Something is blocking my access to this site which is strange as I can access all the other genealogy programmes stored in my favorites.

I have even done a system restore back to the 1st Jan to the time before I had this problem.

It is driving me potty!!!

 :'( :'( :'( :'(
Title: Re: familysearch.org/
Post by: moiramount on Sunday 15 January 06 23:34 GMT (UK)
i have been on a few sites tonight & this has happened to me, i just click on the refresh tab & they come on, so try that.


                 moira
Title: Re: familysearch.org/
Post by: Burrow Digger on Monday 16 January 06 14:08 GMT (UK)
Do you have a firewall?

Maybe your firewall is set too high?? 

Our firewall is set to standard, but when it gets reset to high, then we have trouble unless we have typed in the sites to which we allow access.


Otherwise I dont have any other suggestions, except to ask your ISP. It is possible that your ISP has blocked them for some odd reason.

BD
Title: http://www.familysearch.org/
Post by: bobo66 on Monday 16 January 06 19:11 GMT (UK)
http://www.familysearch.org/

In the past few days, each time i try to connect to the above site, i get the 'page cannot be displayed' message.

I have tried this at work today, and no problem, thus showing there is no problem with the site.
I havn't knowingly made any changes to my browser settings, and desperatelty need to get back to the site.

CAN ANYONE HELP PLEASE
Title: Re: http://www.familysearch.org/
Post by: Calver on Monday 16 January 06 19:21 GMT (UK)
You could try Ctl+F5 to force a reload of the page. But I always use this link...

http://www.familysearch.org/Eng/Search/frameset_search.asp

Regards,
John
Title: Re: http://www.familysearch.org/
Post by: g a r on Monday 16 January 06 19:25 GMT (UK)
...or just google IGI

one of the first hits should be the family search site

another good site is

http://freepages.genealogy.rootsweb.com/~hughwallis/IGIBatchNumbers.htm

Title: Re: http://www.familysearch.org/
Post by: bobo66 on Monday 16 January 06 19:29 GMT (UK)
THANKS ALL FOR THE REPLIES,

JOHN....TRIED THE LINK, BUT THAT TOO SAYS PAGE CANNOT BE DISPLAYED !   ONLY HAPPENS ON THIS SITE!
Title: Re: http://www.familysearch.org/
Post by: poirot on Monday 16 January 06 22:28 GMT (UK)
Did you resolve your problem as I too cannot get onto that site?

All my other genealogy favorites have no problems but familysearch.org will not download.

poirot
 ???
Title: Re: http://www.familysearch.org/
Post by: bobo66 on Monday 16 January 06 22:32 GMT (UK)
no still no joy i'm afraid, been trying all night, repaired internet explorer, switched off antivirus software, tried to load from firefox, and get same 'page cannot be displayed from them all.
PLEASE LET ME KNOW if you come up with anything.

When did you first have a problem?...mine was late last week
Title: Re: http://www.familysearch.org/
Post by: poirot on Monday 16 January 06 22:57 GMT (UK)
Tuesday 10th was the first time I was aware of a problem and like you I got onto the site via another computer the next day.

I have tried going in different ways but the hyperlinks do nothing when clicked.
I either get the message "page cannot be displayed" or cannot connect to server.

We have two computers and a laptop all accessing the Internet by a wireless router and familysearch is not available on any of them.

I have a friend, who is a networking expert, coming round tomorrow so I will let you know it he can fix the problem although I feel the fault is not at our end.

poirot
 :'(
Title: Re: http://www.familysearch.org/
Post by: bobo66 on Monday 16 January 06 23:18 GMT (UK)
Will wait with baited breath!

Reckon that it would be about the same time that I lost the ability to view the site.

No problem with any other site at all. I agree that it looks like the problem is not at our end so to speak, and I wonder just how we can get it corrected if thats the case.

Like to know the outcome of your friends visit, and hopefully the solution...........honestly i will say a prayer tonight!

Cheers,
 Derek
Title: Re: http://www.familysearch.org/
Post by: trystan on Monday 16 January 06 23:22 GMT (UK)
Poirot and Boco,

You both use the same Internet Service Provider. I suggest you contact them and give them a link to this topic to help them in their diagnosis.

Also, likewise, it may be worth emailing familysearch.org too. (You may need ot be on a different PC to do that!)

Trystan
Title: Re: http://www.familysearch.org/
Post by: poirot on Tuesday 17 January 06 22:08 GMT (UK)
Not good news I'm afraid. My friend couldn't find the problem. All my settings are fine.

I have emailed the LDS for their comments and also looked at my Internet provider's technical site which did not help.

Can't understand my it is only www.familysearch.org which is a problem.

Will let you know if I find a solution,

Regards,

poirot
 ???
Title: Re: http://www.familysearch.org/
Post by: bobo66 on Tuesday 17 January 06 22:16 GMT (UK)
I mailed tiscali last night, with the details, and a link to this thread.
Mail back telling me that it was received, and their reply will follow.
Expecting them to tell me  nothing to do with tiscali, been reading a lot of posts on help sites regarding tiscali and pages that will not load, and 'not our problem, seems the common reply.

Would like to hear from other tiscali users to know if they can connect
Title: Re: familysearch.org/
Post by: jan117 on Wednesday 18 January 06 17:50 GMT (UK)
Hi Poirot,
the same thing is happening to me,the page is being hijacked
and landed on ancestry. I am being hijacked by this link
Link : removed  as we do not think this may be safe
jan117
Title: Re: http://www.familysearch.org/
Post by: jan117 on Wednesday 18 January 06 20:05 GMT (UK)
Hi bobo66
having the same prob and yes im on tiscali
jan117
Title: Re: familysearch.org/
Post by: bobo66 on Wednesday 18 January 06 23:07 GMT (UK)
Hello every one,

cantacted tiscali, and their reply is.....its not their problem.

Taking it further with them, as I now know of 8 people who cannot acces thie site, and they are all on tiscali!

Maybe we should all contact them individually and put pressure on them.

Can everyone contact friends and family who might be on tiscali to see if they can access this site?

Shold a new topic be posted just aimed at tiscali useres, or is this just duplicating this topic?
Title: Re: familysearch.org/
Post by: trystan on Wednesday 18 January 06 23:16 GMT (UK)
Ye, as bobo suggests, it may well be worth contacting your ISP to help resolve this issue, however, family search may be blocking connections from this particular ISP because of problems received from that network.

Trystan

Legal Note: (it may be just an individual or group of customers from this ISP that may be being malicious, or persons using this ISP because of a discovered security exploit, Note: however I cannot say that there is anything wrong with this particular ISP, this is purely speculation, and no basis should be placed upon my remakes here - they are just given to perhaps help people who  are having difficulty accessing a particular website)
Title: Re: familysearch.org/
Post by: poirot on Wednesday 18 January 06 23:21 GMT (UK)
Hi Derek,

I requested a moderator to merge our queries as they are about the same subject and we were getting two lots of replies.

Asked a friend to try Tiscali today and he had no problem but then he is not on Broadband. So are all the people having trouble with this site Broadband customers?

I too have emailed Tiscali and also the LDS and am still waiting for their replies.

It is reassuring to know that I am not the only one with this problem.

poirot
Title: Re: familysearch.org/
Post by: bobo66 on Wednesday 18 January 06 23:26 GMT (UK)
Evening Poiroit,

Grtting interesting to see another posting from a tiscali user who cannot connect
Title: Re: familysearch.org/
Post by: Guy Etchells on Thursday 19 January 06 00:02 GMT (UK)
It won't help your access problems but could I ask all those who access via framset links to avoid doing so.
When you force access like that you override the load share filters and could cause problems for others.
Cheers
Guy
Title: Re: www.familysearch.org - Is the site down?
Post by: poirot on Thursday 19 January 06 01:09 GMT (UK)
Hi Adam,

Please look under www.familysearch.org posted by poirot & bobo and you will see that you are not alone with this problem.

Are you a Tiscali Broadband subscriber? If so please complain to them about this problem then maybe we will get some action from them.

poirot
Title: Re: www.familysearch.org - Is the site down?
Post by: trystan on Thursday 19 January 06 01:13 GMT (UK)
I can confirm that the users who have experienced problems with the website you mention are of the same IP range.
Title: Re: familysearch.org/
Post by: poirot on Thursday 19 January 06 01:15 GMT (UK)
Could all the people who have replied to this query please advise if they are subscribers to Tiscali Broadband. 

It is beginning to look like only the people who can access familysearch.org have other ISP's.

poirot
Title: Re: www.familysearch.org - Is the site down?
Post by: Judith Anne on Thursday 19 January 06 06:06 GMT (UK)
Sorry, but I didn't get a chance to read all the replies to your thread so if the following has been suggested already, my apologies.....

Fixing “Website Can’t Be Found” and other Site Error Messages

More than likely you have trouble with accessing quite a few sites.....particularly getting the message "website can't be found" among a few other error messages. Try the following and it should solve your problem.

1. Go to START.
2. Click on CONTROL PANEL.
3. Click on INTERNET OPTIONS.
4. Change NUMBER OF DAYS TO KEEP IN HISTORY to “0” and click APPLY
5. A box appears with tabs labeled across the top. Click on ADVANCED.
6. Scroll down to the sub-heading SECURITY.
7. Make sure the following has check marks next to it:
Use USE SSL 2.0, USE SSL 3.0 and USE TLS 1.0.
8. Also make sure you check off EMPTY TEMPORARY INTERNET FILE WHEN BROWSER IS CLOSED.

More than likely USE TLS 1.0 is not checked of and it should be. This will give you the error messages, as well as a few others, that will prevent you from viewing web sites and the error you are getting. Make sure you empty your cookies cache as well as temporary internet files once in a while, too, as this slows down your computer and these folders tend to "remember" the errors and may continue to bring them up until the folders are emptied.

Judy
Title: Re: www.familysearch.org - Is the site down?
Post by: ajbaker on Thursday 19 January 06 08:01 GMT (UK)
Hi,

Yes, Poirot, I am a Tiscali Broadband subscriber. I'll e-mail them today and we'll see what happens.

Cheers,
Adam
Title: Re: www.familysearch.org - Is the site down?
Post by: Myfi! on Thursday 19 January 06 09:16 GMT (UK)
Hi

Just thought I would let you know that I am a Tiscali Broadband Subscriber and have had no problem accessing Family Search this week...straight in each time

Myfi
Title: Re: www.familysearch.org - Is the site down?
Post by: arrowsdeb on Thursday 19 January 06 12:44 GMT (UK)
I'm not with Tiscali, and I've had problems for last fortnight getting access to it :(
Debbie
Title: Re: www.familysearch.org - Is the site down?
Post by: poirot on Thursday 19 January 06 17:44 GMT (UK)
Thank you Judy for your suggestions on how to fix our problem.

USE TLS 1.0 was not checked but the other two were.

Sorry to say that it has not made any difference at all as I still get "Page cannot be displayed".

Neither Tiscali or the LDS have responded to my mail as yet.

This has become quite a hot topic.

 :'(
poirot

Title: Re: www.familysearch.org - Is the site down?
Post by: poirot on Thursday 19 January 06 18:33 GMT (UK)
Hello to all you interested people.

I have made some progress today by talking on the phone to a very helpful young lady at Tiscali.

We have established that the fault does not lie with Tiscali as she was able to enter the site straightaway.

I can now access the site through the IP address as for some reason the URL is not recognized. She suggested that I contact Microsoft as some adjustment should be made to the DNS server.

In the meantime if you enter http://204.9.225.200/ you will be back in business.

Not an ideal situation I know but better than nothing for the time being.

poirot

 ;D
Title: Re: www.familysearch.org - Is the site down?
Post by: bobo66 on Thursday 19 January 06 18:44 GMT (UK)
Well Done Poiroit,

Tried the link as you suggested, and hey presto.....back in business.

To make life easier for the time being. once I had accessed the site I just copied the link into my favourites, and let it overwrite the original.

How about contacting Microsoft, in case we have the same problem with another site in the future?

Cheers,

Derek
Title: Re: www.familysearch.org - Is the site down?
Post by: ajbaker on Thursday 19 January 06 23:03 GMT (UK)
Poirot, you are a star!

Not ideal, as you say, but at least we can access it now.

Cheers,
Adam
Title: Re: www.familysearch.org - Is the site down?
Post by: trystan on Thursday 19 January 06 23:09 GMT (UK)
I don't believe it's a microsoft issue.  ;)
Title: Re: www.familysearch.org - Is the site down?
Post by: jan117 on Friday 20 January 06 00:23 GMT (UK)
Short BUT SWEET
                               . NETHER DO I,
       Im sure its Not.....
Title: Re: www.familysearch.org - Is the site down?
Post by: arrowsdeb on Friday 20 January 06 10:44 GMT (UK)
Hallelujah!! I'm in  ;D ;D
Thank you so much Poirot, I'm very grateful :)
Debbie
Title: Re: www.familysearch.org - Is the site down?
Post by: poirot on Friday 20 January 06 20:56 GMT (UK)
I am pleased that everyone is happy with this makeshift situation

I don't know how we are going to find the cause of this problem.

Just like to thank everyone involved with running RootsChat for a brilliant site. I think it is great that so many people are willing to help fellow researchers solve their problems.

poirot
 ;)


Title: Re: www.familysearch.org - Is the site down?
Post by: Gee on Saturday 11 February 06 15:07 GMT (UK)
Hi Everyone,
                 Having only recently joined Rootschat, I have just searched the site looking to see if anyone had posted on this topic. I have done nothing for around a year on my tree, and on returning I get the same as others 'Server cannot be found'.
I have to say that I am a Tiscali broadband user and when ever I have had trouble (which is not often) the customer service from them as been diabolical. At one point I could not get access to the internet and therefore could not pick up any emails. I got in touch with them.
"Oh no, that is nothing to do with us." they said.
"In that case cancel my subscription will you please, I will go to another ISP."
As if by magic everything started working again almost instantly.
Anyway the link that Poirot posted is working so not all bad. I even got onto the Latter-day saints web site and tried the family history link there http://www.lds.org and got the same answer. Nothing.

Gregg  :)
Title: Re: www.familysearch.org - Is the site down?
Post by: No1 Gal on Monday 13 February 06 20:46 GMT (UK)
I have been trying for last hour to get on familytree.org but cannot access it no matter what i try,I have gone through different links and history but still no joy.

anyone know why?

Tracey
Title: Re: www.familysearch.org - Is the site down?
Post by: bobo66 on Tuesday 14 February 06 00:07 GMT (UK)
Hello everyone,
Seems like the same problem could be back again.
I too am unable to access LDS even through the link provided by Poiroit on 19th Jan........

Anyone else?
Title: Re: www.familysearch.org - Is the site down?
Post by: Myfi! on Tuesday 14 February 06 00:14 GMT (UK)
Hi.


I too haven't been able to access it tonight



Myfi
Title: Re: www.familysearch.org - Is the site down?
Post by: liverpool annie on Tuesday 14 February 06 00:18 GMT (UK)


I just Goggled IGI and got in that way - but it was a little slow - but got there in the end!!

Annie  :) :)
Title: Re: www.familysearch.org - Is the site down?
Post by: linmey on Tuesday 14 February 06 07:31 GMT (UK)
Havnt been able to access it of the last 12 hours.
Title: Is LDS family search site down?
Post by: L23 on Tuesday 14 February 06 10:34 GMT (UK)
Trying to access IGI on LDS family site since yesterday, appears to be down ?   ???

Are we all having this problem?


(Sorry, if someone has already posted a message re this, could not see one)


Moderator Comment:  topics merged
Title: Re: Is LDS family search site down?
Post by: 'Tricia on Tuesday 14 February 06 10:38 GMT (UK)
Working fine for me.. Just had a go on there.

Tricia
Title: Re: Is LDS family search site down?
Post by: L23 on Tuesday 14 February 06 10:45 GMT (UK)
I have not been able to access at all for 2 days.  What has changed?  Can access any other websites.

Any advice appreciated before I throw my useless lump of a pc out the window!  :D
Title: Re: Is LDS family search site down?
Post by: Shaztoni on Tuesday 14 February 06 10:51 GMT (UK)
I couldn't access it either  :-[

Sharon
Title: Re: Is LDS family search site down?
Post by: Myfi! on Tuesday 14 February 06 10:54 GMT (UK)

me neither.............arrrrrgh

myfi
Title: Re: Is LDS family search site down?
Post by: 'Tricia on Tuesday 14 February 06 10:56 GMT (UK)
Very strange - can't help.

Still working ok for me

Tricia ??? ??? ???
Title: Re: Is LDS family search site down?
Post by: L23 on Tuesday 14 February 06 10:56 GMT (UK)
Not any consolation, but I am so glad its not just me!  Tricia, you must have the magic touch!  ::)   ::)
Title: Re: Is LDS family search site down?
Post by: Shaztoni on Tuesday 14 February 06 11:10 GMT (UK)
Yes Tricia, are you sweet talking the computer  ;D is there a special password we should know about.  ;D

Sharon
Title: Re: Is LDS family search site down?
Post by: Dimps on Tuesday 14 February 06 11:13 GMT (UK)
I've not been able to access the site since yesterday evening.

Dimps
Title: Re: Is LDS family search site down?
Post by: trish251 on Tuesday 14 February 06 11:15 GMT (UK)
No joy here either  -  Tricia what browser do you use?

Trish
Title: Re: www.familysearch.org - Is the site down?
Post by: 'Tricia on Tuesday 14 February 06 11:16 GMT (UK)
This is the link on my favourites

http://www.familysearch.org/Eng/Search/frameset_search.asp

I use AOL browser

Tricia
Title: Re: www.familysearch.org - Is the site down?
Post by: L23 on Tuesday 14 February 06 11:18 GMT (UK)
Thanks Tricia.  When I click on your link it cannot find server.  Cannot access any pages on this site.
Title: Re: www.familysearch.org - Is the site down?
Post by: Maddie on Tuesday 14 February 06 11:22 GMT (UK)
Hi
I'm having the same trouble since yesterday evening. Also tried Tricia's link & got the message cannot find server.

I am using Firefox.

Maddie
Title: Re: www.familysearch.org - Is the site down?
Post by: 'Tricia on Tuesday 14 February 06 11:25 GMT (UK)
I've just used Firefox and can access the site ok.

Tricia
Title: Re: www.familysearch.org - Is the site down?
Post by: 'Tricia on Tuesday 14 February 06 11:27 GMT (UK)
Can also access this site on Internet Explorer.

Maybe it has something to do with your Internet Provider. If you all use the same one maybe the answer lies there

Tricia
Title: Re: www.familysearch.org - Is the site down?
Post by: Dimps on Tuesday 14 February 06 11:30 GMT (UK)
I use Demon.

Dimps
Title: Re: www.familysearch.org - Is the site down?
Post by: Maddie on Tuesday 14 February 06 11:36 GMT (UK)
Still nothing doing on IE either.

I use plusnet.

Maddie
Title: Re: www.familysearch.org - Is the site down?
Post by: trish251 on Tuesday 14 February 06 11:38 GMT (UK)
I'm in Australia - I was wondering if location has anything to do with the problem. There have been times when I can't access particular areas?? but this doesn't seem to be - I can access other US sites.

Obviously it's not the browser - thought it might be IE being its usual horrible self.

Trish
Title: Re: www.familysearch.org - Is the site down?
Post by: trish251 on Tuesday 14 February 06 11:40 GMT (UK)
Have you been on all day/evening Tricia - Could it be if you exit you can't get back in?  (If you are using the site - don't try this  ;D  )

Trish
Title: Re: www.familysearch.org - Is the site down?
Post by: 'Tricia on Tuesday 14 February 06 11:51 GMT (UK)
Exited site - exited everything, switched off computer - returned and it's still ok.

Getting embarrassed now ;D

tricia
Title: Re: www.familysearch.org - Is the site down?
Post by: Arranroots on Tuesday 14 February 06 11:56 GMT (UK)
Hello Tricia

It is just you!!   ;D

I confidently expected to be able to access the site - it was fine yesterday - but nothing doing now!

Using IE / Pipex

Arranroots  ;)
Title: Re: www.familysearch.org - Is the site down?
Post by: Maddie on Tuesday 14 February 06 11:58 GMT (UK)
This is probably a very stupid question but could it be anything to do with broadband. ???

Maddie
Title: Re: www.familysearch.org - Is the site down?
Post by: trish251 on Tuesday 14 February 06 12:06 GMT (UK)
Getting embarrassed now ;D

You should be on the BBC News shortly - the only user of the family search website  ;D  ;D 

Expect alot of lookup requests

Trish
Title: Re: www.familysearch.org - Is the site down?
Post by: 'Tricia on Tuesday 14 February 06 12:10 GMT (UK)
Aaah, might have to start charging , in that case ;) ;) ;)
Title: Re: www.familysearch.org - Is the site down?
Post by: trish251 on Tuesday 14 February 06 12:17 GMT (UK)
Aaah, might have to start charging , in that case ;) ;) ;)

 8)   8)  Is nothing sacred - RootsChat will never charge    8)   8) 
Title: Re: www.familysearch.org - Is the site down?
Post by: 'Tricia on Tuesday 14 February 06 12:19 GMT (UK)
Just might be forced to go private ;D
Title: Re: www.familysearch.org - Is the site down?
Post by: Koromo on Tuesday 14 February 06 12:21 GMT (UK)

LDS is working all right for me too - just tried it out.

Mozilla/Macintosh/from Cyprus

:)
K.
Title: Re: www.familysearch.org - Is the site down?
Post by: Dimps on Tuesday 14 February 06 13:01 GMT (UK)
I've just been on the LDS home site, and can access everywhere apart from the family history pages, so I think it must be something to do with them (and Tricia ;D).  Perhaps there's some major maintenance going on.

Dimps
Title: Re: www.familysearch.org - Is the site down?
Post by: MaryA on Tuesday 14 February 06 13:04 GMT (UK)
Just might be forced to go private ;D

She always did think she was speshul  :P
Title: Re: www.familysearch.org - Is the site down?
Post by: Shaztoni on Tuesday 14 February 06 13:07 GMT (UK)
Nope I'm in Ireland and using Mozilla, with Broadband, still ain't working,
Tell me the magic word Tricia, and I swear I wont tell the rest of them  :-X ;)

Sharon
Title: Re: www.familysearch.org - Is the site down?
Post by: trystan on Tuesday 14 February 06 13:09 GMT (UK)
Temporarily try:

http://204.9.225.200
Title: Re: www.familysearch.org - Is the site down?
Post by: Gadget on Tuesday 14 February 06 13:13 GMT (UK)
Temporarily try:

http://204.9.225.200

Sorry Trystan, that doesn't get through either. I can get through via AOL but not Yahoo/IE.

Merched
Title: Re: www.familysearch.org - Is the site down?
Post by: Shaztoni on Tuesday 14 February 06 13:14 GMT (UK)
That one is timing out for me Trystan.

Sharon
Title: Re: www.familysearch.org - Is the site down?
Post by: meles on Tuesday 14 February 06 13:25 GMT (UK)
I've not been able to access it for a few days. Some real problems there, then!

meles
Title: Re: www.familysearch.org - Is the site down?
Post by: MaryA on Tuesday 14 February 06 13:32 GMT (UK)
Pathetic little BT dial up in Lancashire isn't working either, strangely Trystan's link gets as far as the navy line near the top of the page and then a while page beneath.

Mary
Title: Re: www.familysearch.org - Is the site down?
Post by: Gadget on Tuesday 14 February 06 13:40 GMT (UK)
Well, that's one arguement for AOL :P :P ::)
Merched
Title: Re: www.familysearch.org - Is the site down?
Post by: throckenholt on Tuesday 14 February 06 13:47 GMT (UK)
I am glad to see it is not just me who can't get to that site - I have been trying on and off all day.  Tricia must be a special person if it consistently lets her in and no-one else  :P

Does anyone know what is going on ?  Is it routine upgrading or just overloaded with all the new enthusiastic beginners ?

Julie
Title: Re: www.familysearch.org - Is the site down?
Post by: Falkyrn on Tuesday 14 February 06 13:57 GMT (UK)
I can get in via trystans link but not through any other link 
Title: Re: www.familysearch.org - Is the site down?
Post by: Tati on Tuesday 14 February 06 14:01 GMT (UK)
Seems to work perfectly for me - IE - broadband from France.

Anybody wanting something looked up?  ;D

Tanja   :)
Title: Re: www.familysearch.org - Is the site down?
Post by: throckenholt on Tuesday 14 February 06 14:04 GMT (UK)
nope - that link just times out when I try it
Title: Re: www.familysearch.org - Is the site down?
Post by: teap78 on Tuesday 14 February 06 14:19 GMT (UK)
Im in Northern Ireland using NTL broadband and IE and couldnt get into IGI since this morning was getting the same not found message as the rest of you i tried the link Trystan posted and it worked. Wonder whats wrong  :-\

Colette 
Title: Re: www.familysearch.org - Is the site down?
Post by: Burrow Digger on Tuesday 14 February 06 14:34 GMT (UK)
I'm in Canada, using IE and on a cable connection.

I also am unable to access familysearch using both the main page and Trystans link.

BD
Title: Re: www.familysearch.org - Is the site down?
Post by: Gadget on Tuesday 14 February 06 14:37 GMT (UK)
Just a thought ??? but does anyone have an e-mail address for them and could ask them what's going on :-\
Merched
Title: Re: www.familysearch.org - Is the site down?
Post by: celia on Tuesday 14 February 06 14:42 GMT (UK)
Hi everyone
i have just logged on to ask the same question. Like Julie i have been trying on and off all morning now afternoon. I was going to have another go at trying to find a marriage i have been looking for, for 18 months. We  will just have to wait till it comes back i suppose :-\

Celia
Title: Re: www.familysearch.org - Is the site down?
Post by: Dimps on Tuesday 14 February 06 14:44 GMT (UK)
I'm still getting the same message using Trystan's link  :(

I can only find a "feedback" page for LDS.

Dimps
Title: Re: www.familysearch.org - Is the site down?
Post by: celia on Tuesday 14 February 06 14:45 GMT (UK)
How are you going to do that Merched if the site is down :-\

Celia
Title: Re: www.familysearch.org - Is the site down?
Post by: Gadget on Tuesday 14 February 06 14:52 GMT (UK)
I've just been in via AOL. There's no problem there. However, when I press on 'contact us', it times out  ??? So most of the site is up for a select few ;D
I'll just have to get used to using AOL again I suppose ::)
If there's anyone that's really desperate to find things, I won't promise but.....
I'm not having any luck with my searches anyway. Think I'll have to do some cleaning :'(
Merched

Title: Re: www.familysearch.org - Is the site down?
Post by: 'Tricia on Tuesday 14 February 06 15:03 GMT (UK)
I think you have to be registered on the site to be able to contact them. I've never done this because I don't want them knowing my Email address.

When you click on 'contact us' thay ask you to sign in.

Also they won't take personal technical problem requests - just refer you to frequently asked questions which is usless.

I can't access the site on Trystan's link.

Tricia
Title: Re: www.familysearch.org - Is the site down?
Post by: trystan on Tuesday 14 February 06 15:16 GMT (UK)
How are you going to do that Merched if the site is down :-\

Celia

Ceila,

There is a good chance that emails will indeed get through, because emails are more persistant, and more 'patient' than our web browsers. They may well handle emails on a totally different machine too.

A good guess is to put "webmaster@" in front of the name of the site (but leave out the www. bit).

You could also go the the http://www.lds.org/ who are the people behind the site. (Having said that I can go the main page there, but get another error whenever I try any pages on there).

I suppose the best thing is if everybody doesn't try and go to familysearch, but leave it a day or so for their traffic to die down a little.

Title: Re: www.familysearch.org - Is the site down?
Post by: Dimps on Tuesday 14 February 06 15:18 GMT (UK)
I can't get onto LDS.org now, which I could do this morning - it was only the family history pages that I couldn't get to work then and last night.  I can get onto the British site (LDS.org.uk), but any links that originate from the US/main site don't work.  I can't find anyway of contacting them.

Dimps
Title: Re: www.familysearch.org - Is the site down?
Post by: Dimps on Tuesday 14 February 06 15:19 GMT (UK)
Sorry, Trystran, our messages have leapfrogged.

Good idea.  I'll stop trying for a while.

Dimps
Title: Re: www.familysearch.org - Is the site down?
Post by: Arranroots on Tuesday 14 February 06 15:20 GMT (UK)
Did it snow in Utah too??

 ;D

Ooh!  Yes it did!!

http://www.wunderground.com/US/UT/Salt_Lake_City.html
Title: Re: www.familysearch.org - Is the site down?
Post by: trystan on Tuesday 14 February 06 15:27 GMT (UK)
Just on the phone to Salt Lake city... it's promised a snow storm there tonight...

Very "choral" on hold music....
Title: Re: www.familysearch.org - Is the site down?
Post by: 'Tricia on Tuesday 14 February 06 15:32 GMT (UK)
I'm with the  incrowd now - just received this

Technical Information (for support personnel)


Background:
The request cannot be processed at this time. The amount of traffic exceeds the Web site's configured capacity.


Tricia - typical - shortlived fame for me :'(
Title: Re: www.familysearch.org - Is the site down?
Post by: trystan on Tuesday 14 February 06 15:40 GMT (UK)
Ok,

The news is that some of their servers "are not functioning correctly right now".

They are working on them, and they are likely to be back on in a around three hours or so.
That's around 7pm this evening (in the UK).

Please do not try to access their site until then.

I was also given a freephone UK number to try of 0800 1830 1830 but having not tried it, it doesn't work.

Trystan
Title: Re: www.familysearch.org - Is the site down?
Post by: 'Tricia on Tuesday 14 February 06 15:43 GMT (UK)
Thanks, Trystan :)

Tricia
Title: Re: www.familysearch.org - Is the site down?
Post by: MaryA on Tuesday 14 February 06 15:44 GMT (UK)
Do I take a guess that all our homes will be spotless by then? and we will all have clean clothes to wear after doing the washing for the first time in a while? 

Mary
Title: Re: www.familysearch.org - Is the site down?
Post by: linmey on Tuesday 14 February 06 15:48 GMT (UK)
Well, thats me off to do the ironing. Thanks for the info. Trystan.
Title: Re: www.familysearch.org - Is the site down?
Post by: 'Tricia on Tuesday 14 February 06 15:49 GMT (UK)
Oh, for goodness sake - stop being so ridiculous you two

Tricia ;D ;D ;D ;D
Title: Re: www.familysearch.org - Is the site down?
Post by: MaryA on Tuesday 14 February 06 15:52 GMT (UK)
You don't really think I was serious do you?

There's a Family History Society Meeting which would have taken precedence anyway.   ;D ;D ;D
Title: Re: www.familysearch.org - Is the site down?
Post by: linmey on Tuesday 14 February 06 15:56 GMT (UK)
Sorry Tricia, only joking.
Title: Re: www.familysearch.org - Is the site down?
Post by: 'Tricia on Tuesday 14 February 06 16:28 GMT (UK)
Order is restored :) :)
Title: Re: www.familysearch.org - Is the site down?
Post by: Gee on Tuesday 14 February 06 17:25 GMT (UK)
The news is that some of their servers "are not functioning correctly right now".

Could this have been the problem from the very beginning when only causing problems for a select few, mainly Tiscali users?
I have not been able to access the site using the normal address with either IE or Firefox, but the link posted by Poirot and Trystan as been fine up until today. I was on and off all last evening with no probs.

Gregg  :) 
Title: Re: www.familysearch.org - Is the site down?
Post by: trystan on Tuesday 14 February 06 17:28 GMT (UK)
Gregg,

No, the Tiscali thing was a different problem to this one. Not long to wait now - around 7 o'clock it should be working.

Trystan
Title: Re: www.familysearch.org - Is the site down?
Post by: Falkyrn on Tuesday 14 February 06 19:16 GMT (UK)
Quote
but having not tried it, it doesn't work.

 :P  Ok which one is it ...... you didn't try it or it didn't work  ;D
Title: Re: www.familysearch.org - Is the site down?
Post by: teap78 on Tuesday 14 February 06 19:44 GMT (UK)
YAYYYYYYYYYY its working again  ;D

Hell ive forgot who i was gonna look for now  ???


Colette







Title: Re: www.familysearch.org - Is the site down?
Post by: meles on Wednesday 15 February 06 17:22 GMT (UK)
The site now works for me, and there are some changes, so I assume it was being updated. Can we all access the site now, and is this thread closed?

meles
Title: Re: www.familysearch.org - Is the site down?
Post by: teap78 on Wednesday 15 February 06 17:37 GMT (UK)
I can access it now too, but wheres the changes??



Colette
Title: Re: www.familysearch.org - Is the site down?
Post by: mintola1964 on Wednesday 22 February 06 18:00 GMT (UK)
funny because I was able to search a few times on it but for about 2 weeks now I've been unable to access, I am getting exactly the same as the original poster, cannot find server, just clicked the link above and got the same!
Title: Re: www.familysearch.org - Is the site down?
Post by: bobo66 on Wednesday 22 February 06 18:17 GMT (UK)
Just come off the site to view this message, but got back on no prob!
Title: Re: www.familysearch.org - Is the site down?
Post by: Charles on Wednesday 22 February 06 18:45 GMT (UK)
Any time the LDS site is unobtainable, e.g. for maintenance, this site will let you view the 1881 census free.

http://www.familyhistoryonline.net/database/index.shtml#MDX

Charles
Title: Re: www.familysearch.org - Is the site down?
Post by: teap78 on Friday 24 February 06 13:01 GMT (UK)
Back to cannot find server   >:(


so frustrating


TEAP
Title: Re: www.familysearch.org - Is the site down?
Post by: Burrow Digger on Friday 24 February 06 13:01 GMT (UK)
YEP, I think family search is down again. :(

BD
Title: Re: www.familysearch.org - Is the site down?
Post by: DianaM on Friday 24 February 06 13:04 GMT (UK)
Given that it's the middle of the night for them, they probably do their routine maintenance then.
Shame it's the middle of the day for us!
Diana
Title: Re: www.familysearch.org - Is the site down?
Post by: Shaztoni on Friday 24 February 06 13:09 GMT (UK)
It sure is.

Sharon
Title: Re: www.familysearch.org - Is the site down?
Post by: teap78 on Friday 24 February 06 13:30 GMT (UK)
Im in with the  link Trystan gave




http://204.9.225.200

Teap
Title: Re: www.familysearch.org - Is the site down?
Post by: Burrow Digger on Friday 24 February 06 14:37 GMT (UK)
Middle of the night? What do you mean Middle of the night?? 

Its 9.38 AM on the East Coast of North America right now . It would be 6.38 AM in California. That is NOT middle of the night!!   ;D

BD
Title: Re: www.familysearch.org - Is the site down?
Post by: Burrow Digger on Friday 24 February 06 14:39 GMT (UK)
Im in with the  link Trystan gave

http://204.9.225.200

Teap

Nope that link doesnt work for me either.

BD
Title: Re: www.familysearch.org - Is the site down?
Post by: Sueh2 on Friday 24 February 06 14:45 GMT (UK)
Nor me

Sue
Title: Re: www.familysearch.org - Is the site down?
Post by: kerryb on Friday 24 February 06 14:50 GMT (UK)
Nor me!   :'( :'( :'(

6.38 am is the middle of the night, if you've had a late night!!!!

Kerry
Title: Re: www.familysearch.org - Is the site down?
Post by: Shaztoni on Friday 24 February 06 14:51 GMT (UK)
me neither.

Sharon
Title: Re: www.familysearch.org - Is the site down?
Post by: bobo66 on Friday 24 February 06 16:09 GMT (UK)
Hello again everyone,
4.12 pm, and its down for me.....also tried it from a non tiscali server,and no luck there either!
Title: Re: www.familysearch.org - Is the site down?
Post by: kerryb on Friday 24 February 06 16:28 GMT (UK)
Well if it's maintenance, it must be a major problem, it's been going on for ages!!

Kerry
Title: Re: www.familysearch.org - Is the site down?
Post by: meles on Friday 24 February 06 16:41 GMT (UK)
It was down for a while, but I was using it earlier this week, and now it's off again. Curious.

meles
Title: Re: www.familysearch.org - Is the site down?
Post by: teap78 on Friday 24 February 06 16:46 GMT (UK)
ok its not working for either now  >:(

was earlier




Teap
Title: Re: www.familysearch.org - Is the site down?
Post by: mintola1964 on Friday 24 February 06 16:59 GMT (UK)
it's permanently down for me yet my friend said she was on it earlier today!  >:(
Title: Re: www.familysearch.org - Is the site down?
Post by: Myfi! on Friday 24 February 06 17:04 GMT (UK)
i'm in on this link...(the one Trystan gave)



 http://204.9.225.200




myfi
Title: Re: www.familysearch.org - Is the site down?
Post by: kerryb on Friday 24 February 06 17:06 GMT (UK)
Oh oh oh

seems to be working now!!

Kerry
Title: Re: www.familysearch.org - Is the site down?
Post by: mintola1964 on Friday 24 February 06 17:08 GMT (UK)
oh!! That worked for me this time thank you  ;D
Title: Re: www.familysearch.org - Is the site down?
Post by: Koromo on Friday 24 February 06 17:38 GMT (UK)


i'm in on this link...(the one Trystan gave)  http://204.9.225.200



It's working for me too!

:)

Title: Re: www.familysearch.org - Is the site down?
Post by: Burrow Digger on Friday 24 February 06 18:15 GMT (UK)


The site is now back up and running. :)
Title: Re: www.familysearch.org - Is the site down?
Post by: tomkin on Friday 24 February 06 18:44 GMT (UK)
I have tried on and off for a week.Nothing seemed
to work.By accident I saw Myfi's posting. Tried it
and with a little tinkering it worked.
Thank you Myfi & Trystan and everybody on
Rootschat.
Tomkin.
Title: Re: www.familysearch.org - Is the site down?
Post by: kerryb on Monday 06 March 06 11:29 GMT (UK)
I seem to be having problems with this site again!

They could at least put a message on the homepage if they are having problems!!

Anybody else having trouble?

Kerry  >:( >:(
Title: Re: www.familysearch.org - Is the site down?
Post by: Burrow Digger on Monday 06 March 06 11:41 GMT (UK)
Nope its working fine for me. :)

BD
Title: Re: www.familysearch.org - Is the site down?
Post by: Arranroots on Monday 06 March 06 11:41 GMT (UK)
Front page looked OK, but no search results returned.

 ;)
Title: Re: www.familysearch.org - Is the site down?
Post by: mintola1964 on Monday 06 March 06 11:43 GMT (UK)
same here, got the front page but no search returned  ???
Title: Re: www.familysearch.org - Is the site down?
Post by: kerryb on Monday 06 March 06 11:44 GMT (UK)
Oh well, at least I know it's not me!!!

For a change!

Kerry
Title: Re: www.familysearch.org - Is the site down?
Post by: Shaztoni on Monday 06 March 06 12:24 GMT (UK)
Same here  ???

Sharon
Title: Re: www.familysearch.org - Is the site down?
Post by: Robert Coble on Monday 06 March 06 12:29 GMT (UK)
Yes I am having problems with it all day.

OzyBob
Title: Re: www.familysearch.org - Is the site down?
Post by: Gadget on Monday 06 March 06 12:32 GMT (UK)
I got as far as the IGI page itself at one stage, then it just sat there :(
I'll go and have an early lunch ;)
Gadget
Title: Re: www.familysearch.org - Is the site down?
Post by: kerryb on Monday 06 March 06 12:32 GMT (UK)
Very frustrating, I've started to look at 3 separate families this morning and had to give up on all of them because I need to be able to use familysearch.org

Kerry  :'(
Title: Re: www.familysearch.org - Is the site down?
Post by: kerryb on Monday 06 March 06 12:33 GMT (UK)
I got as far as the IGI page itself at one stage, then it just sat there :(
I'll go and have an early lunch ;)
Gadget

Lunch time - yes, soup today I think!

Kerry
Title: Re: www.familysearch.org - Is the site down?
Post by: kerryb on Monday 06 March 06 12:43 GMT (UK)
I can't even get on to contact us to email them!!!

Kerry  :'( :'( :'( :'(
Title: Re: www.familysearch.org - Is the site down?
Post by: Gadget on Monday 06 March 06 13:49 GMT (UK)
Kerry do you think they have snow in Utah :)

Gadget (thawing slowly)
Title: Re: www.familysearch.org - Is the site down?
Post by: teap78 on Monday 06 March 06 13:55 GMT (UK)
this is what i got when i tried to search


An error occurred on the server when processing the URL. Please contact the system administrator

Now how do i do that?

Colette
Title: Re: www.familysearch.org - Is the site down?
Post by: DianaM on Monday 06 March 06 13:57 GMT (UK)
I couldn't do a parent search earlier
Title: Re: www.familysearch.org - Is the site down?
Post by: Gadget on Monday 06 March 06 14:10 GMT (UK)
this is what i got when i tried to search


An error occurred on the server when processing the URL. Please contact the system administrator

Now how do i do that?

Colette

That's a cop out Collette  >:( - unless you're on a network, it would mean your ISP ???
I spect it will come back tonight - didn't Trystan or someone contact them last time it was down? It must be on this thread somewhere.

Gadget
Title: Re: www.familysearch.org - Is the site down?
Post by: exessexgirl on Monday 06 March 06 14:11 GMT (UK)
Hi Colette.
I'm having the same probs. I've contacted them about the problem. Go to the hoepage, and down the bottom, click on the ' contact us " link. I copied and pasted the error message.  :-X Lyn
Title: Re: www.familysearch.org - Is the site down?
Post by: kerryb on Monday 06 March 06 14:39 GMT (UK)
Lyn

You are lucky, I spent an hour trying to use the Contact us button to no avail.  Just kept timing out on me!

Let us know if you get an answer!

Kerry
Title: Re: www.familysearch.org - Is the site down?
Post by: teap78 on Monday 06 March 06 15:04 GMT (UK)
Its back in action again my end, what about the rest of you??



Colette
Title: Re: www.familysearch.org - Is the site down?
Post by: Dave Francis on Monday 06 March 06 15:36 GMT (UK)
Seems OK now ...

(not holding breath)
Title: Re: www.familysearch.org - Is the site down?
Post by: kerryb on Monday 06 March 06 15:43 GMT (UK)
OOh  must go and have a try then!

Kerry
Title: Re: www.familysearch.org - Is the site down?
Post by: mintola1964 on Monday 06 March 06 17:04 GMT (UK)
I've managed to use it too, not that i got the info I wanted lol
Title: Re: www.familysearch.org - Is the site down?
Post by: bbaumanCHQ on Monday 06 March 06 17:23 GMT (UK)
Just to let everyone know, I work for FamilySearch.org and we're working on these issues. Keep on trying, hopefully we'll get it back to normal soon!
Title: Re: www.familysearch.org - Is the site down?
Post by: Gadget on Monday 06 March 06 17:30 GMT (UK)
I've managed to use it too, not that i got the info I wanted lol

Same here :(
Title: Re: www.familysearch.org - Is the site down?
Post by: kerryb on Monday 06 March 06 19:34 GMT (UK)
Just to let everyone know, I work for FamilySearch.org and we're working on these issues. Keep on trying, hopefully we'll get it back to normal soon!

Welcome to Rootschat and thanks for the info, I for one will certainly keep trying, familysearch.org is a very useful site.

Kerry
Title: Re: www.familysearch.org - Is the site down?
Post by: trish251 on Monday 06 March 06 23:00 GMT (UK)
Just to let everyone know, I work for FamilySearch.org and we're working on these issues. Keep on trying, hopefully we'll get it back to normal soon!

To echo Kerry's note

A big hello from RootsChat and many thanks for your information. Your site is a fabulous help to my research

Trish
Title: Re: www.familysearch.org - Is the site down?
Post by: newbie on Sunday 19 March 06 08:27 GMT (UK)
But it's definitely not working for me this morning, even tried to access from the LDS site - no luck  ! :'(

Newbie
Title: Re: www.familysearch.org - Is the site down?
Post by: kerryb on Sunday 19 March 06 08:28 GMT (UK)
Oh well bang goes my morning of searching then!

Kerry :'(
Title: Re: www.familysearch.org - Is the site down?
Post by: newbie on Sunday 19 March 06 08:54 GMT (UK)
No and I had planned a whole morning, the house is empty!
Newbie
Title: Re: www.familysearch.org - Is the site down?
Post by: Arranroots on Sunday 19 March 06 09:05 GMT (UK)
Oh NO!!

I am convinced they do their updates/ repairs when the USA is sleeping!

I was going to chase my NZ lot around this morning - have to do the laundry instead now!

Maybe they could think about a polite little "Sorry we are Out of Order - back in an hour" type notification?  I would feel a whole lot better if I was kept informed!

One for the staff suggestion box, bbaumannCHQ?

 ;)
Title: Re: www.familysearch.org - Is the site down?
Post by: newbie on Sunday 19 March 06 09:14 GMT (UK)
Ironing  ???  whats that then.

No lets have a coffee morning instead ;D
Newbie

whoops, just seen -
Quote
have to do the laundry instead now!
its Laundry, now I do know what that is, hrrumph, have to do mine too now.
Title: Re: www.familysearch.org - Is the site down?
Post by: linmey on Sunday 19 March 06 09:27 GMT (UK)
Tried at 7am and no luck.
             Linda.
Title: Re: www.familysearch.org - Is the site down?
Post by: kerryb on Sunday 19 March 06 09:31 GMT (UK)
Oh NO!!

I am convinced they do their updates/ repairs when the USA is sleeping!

I was going to chase my NZ lot around this morning - have to do the laundry instead now!

Maybe they could think about a polite little "Sorry we are Out of Order - back in an hour" type notification?  I would feel a whole lot better if I was kept informed!

One for the staff suggestion box, bbaumannCHQ?

 ;)

Arranroots

I imagine you are right, it is usually when USA is asleep but what about the rest of the world!!!!!!!!!!!

Kerry
Title: Re: www.familysearch.org - Is the site down?
Post by: Burrow Digger on Sunday 19 March 06 12:22 GMT (UK)
It's 7.20 am Eastern time and the site is still down.
So much for when USA/Canada is sleeping. :(  LOL

BD
Title: Re: www.familysearch.org - Is the site down?
Post by: Arranroots on Sunday 19 March 06 12:30 GMT (UK)
There is actually a message in the small print to say that the Server is too busy.

Have to wait til the workers all go back to their desks tomorrow!  ;D

Title: Re: www.familysearch.org - Is the site down?
Post by: Ninatoo on Sunday 19 March 06 14:14 GMT (UK)
Drat!  I had some new names to search!  On a hopeful note....maybe they are adding a whole lot of new records???? ;D

Nina
Title: Re: www.familysearch.org - Is the site down?
Post by: newbie on Sunday 19 March 06 14:22 GMT (UK)
just tried and it's still not working (and I've finished the ironing)
Newbie
Title: Re: www.familysearch.org - Is the site down?
Post by: Arranroots on Sunday 19 March 06 14:30 GMT (UK)
Hey I've just put the kettle on Newbie - come on over!

 :D
Title: Re: www.familysearch.org - Is the site down?
Post by: newbie on Sunday 19 March 06 14:44 GMT (UK)
Oooh, yes please, but I really want to do some research while the house is quiet  ::)
think I'll have one of AngelaR's Bellinis....

I agree  it would be helpful if the familysearch did put something to say why it's down and when they expect it to be back.....
Newbie
Title: Re: www.familysearch.org - Is the site down?
Post by: kerryb on Sunday 19 March 06 14:46 GMT (UK)
They appear to have been 'working' on the site for some time now, according to the length of this thread!  so yes it would be nice if we could have a bit more information.

Kerry
Title: Re: www.familysearch.org - Is the site down?
Post by: Burrow Digger on Sunday 19 March 06 16:53 GMT (UK)
This thread is not just for today.  ;D  It covers the last few months everytime the site is offline.
Title: Re: www.familysearch.org - Is the site down?
Post by: Burrow Digger on Sunday 19 March 06 16:57 GMT (UK)
The front page and the search page comes up, but no luck on the searches yet. :(
Title: Re: www.familysearch.org - Is the site down?
Post by: kerryb on Sunday 19 March 06 17:25 GMT (UK)
Seems to be working fine now - until the next time it goes down!

Kerry :'( :'(
Title: Re: www.familysearch.org - Is the site down?
Post by: kerryb on Sunday 19 March 06 17:26 GMT (UK)
As has already been stated, it would be nice if they could post a message on their home page as to why it is so unstable!

Kerry >:(
Title: Re: www.familysearch.org - Is the site down?
Post by: moiramount on Sunday 19 March 06 22:39 GMT (UK)
all fine in south yorks, never had any bother, must be certain parts of the country that get too busy at times.


     moira
Title: Re: www.familysearch.org - Is the site down?
Post by: kerryb on Monday 20 March 06 07:54 GMT (UK)
Or of the world, because Australia were having problems as well!!!

Kerry