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Census Lookups General Lookups => Census and Resource Discussion => Topic started by: newby dee on Tuesday 23 June 09 18:19 BST (UK)
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hi
anyone else having problems logging in to ancestry...
thanks
dee
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hi Dee
same here,just tried to log and it won't let me,it keeps going back to the login page >:(
Steve
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phew
lesson learnt...
when it corrects itself must save my info else where !!
thanks
dee
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Yes I am.
I've just tried to log in but it rejected me, so, thinking I had got my password wrong I asked for a reminder. Now it doesn't recognise my email address >:( I know I'm using the right one!
Betty
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There is a problem, I was on earlier, hadn't logged out nor turned my computer off .. but the same is happening to me .. ?
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I'm logged in and active, have been for a few hrs.
and yes, have more than one backup ;D
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Same problem here too - just keeps sending me back to log in page!!!!!!!!!
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Hi All
I have the same problem. I normally access Ancestry via Family Tree Maker and don't have to put in my username and password. Today it is asking for log in details and when I put it in it just goes to home page but doesn't recognise me.
I'm just glad it is not only me!!!
Sue
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thanks all
i can calm down now :D
dee
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Similar problem about two weeks ago. I reported the prob. by email and they sent me my old screen name and a new passport!!
Since then everything seems OK!
Bill
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looks like they reset the system
as had to login, luckily i keep all my passwords written down and under the dogs basket :P
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happy, happy, happy,happy
all up and working again
dee
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Hi
Do you all logout of Ancestry each time you have finished?
I stay permanently logged in so never have any problems - same with Rootschat
The only time I have to login to either is if I do a clearout and delete all stored passwords
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I never log out =- though I had to log out and in again to be enabled to access some records I ca access as I transcribe records for the World Archive project
Bob
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Hi
Do you all logout of Ancestry each time you have finished?
I stay permanently logged in so never have any problems - same with Rootschat
The only time I have to login to either is if I do a clearout and delete all stored passwords
never have logged out, but today it asked to login, so as so many have had to do it,
assume its their end
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The problem seems to have resolved it self quite quickly .. it wasn't anything to do with logging out .. for some unknown reason it logged me out, when I tried to log back in .. the page refreshed, but straight back to the log in page again.
As les_looking has said, it must have been a temporary blip at their end .. no matter, it was soon resolved .. ! :)
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It didn't effect everyone. I had no problems and was using Ancestry at the time