RootsChat.Com

General => Technical Help => Topic started by: Isles on Tuesday 06 April 10 15:12 BST (UK)

Title: Junk email folder
Post by: Isles on Tuesday 06 April 10 15:12 BST (UK)
Has anyone found an email from a friend  in the junk email folder ?  Can someone please suggest a reason for this happening ?  Not that it matters greatly as I always check the folder before deleting its contents and use the 'Not junk email' button to transfer it to the In Box folder.

Isles.   
Title: Re: Junk email folder
Post by: Falkyrn on Tuesday 06 April 10 15:17 BST (UK)
Junk filters are relatively broad and sometimes for a number of reasons normal mail can be filtered away

1) subject heading being misinterpreted
2) no subject heading
3) same email to multiple addresses

are just some of the more common reasons
Title: Re: Junk email folder
Post by: behindthefrogs on Tuesday 06 April 10 16:26 BST (UK)
It is sometimes caused by the entire use of capitals in subject headings.

David
Title: Re: Junk email folder
Post by: falcybe on Tuesday 06 April 10 16:40 BST (UK)
Is this friend the only person using a particular mail provider (such as Hotmail/Googlemail/Yahoo)? If so then your settings may be set to put all mail from that provider into your spam folder. I assume you are not talking about your "dustbin" folder; there are so many names for the folders.
Title: Re: Junk email folder
Post by: carol8353 on Tuesday 06 April 10 16:40 BST (UK)
I always put it down to my email provider having a mad moment  ;D

Ie no real explanation forthcoming!

Carol
Title: Re: Junk email folder
Post by: Isles on Tuesday 06 April 10 20:52 BST (UK)
My thanks to all for your replies. She is using btinternet.com as are many other of my contacts.  The strange thing is that apart from someone who sends me endless jokes etc., (sometimes ten at a time !) which are  sent to the junk folder, my friend is the only contact affected in this way.

Isles.
Title: Re: Junk email folder
Post by: Lydart on Tuesday 06 April 10 20:58 BST (UK)
Maybe her name is suspect to the filter thing ... for e.g. if she has a foreign name like V.Iagra (!) then its obvious why !     

I had one that that happened to but for the life of me, I can't remember what her name was ... but I told her, and she used a different name from then on !
Title: Re: Junk email folder
Post by: Roobarb on Tuesday 06 April 10 21:05 BST (UK)
I have an unusual surname and I've sometimes had my email address rejected as being invalid.  :(

No, it's not Agra! Or Enis.  ;)
Title: Re: Junk email folder
Post by: Lydart on Tuesday 06 April 10 21:11 BST (UK)
 ;D ;D ;D ;D ;D ;D ;D ;D

It amazes me how the *enis junk mail senders dont realise I'm a female !!