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Beginners => How to Use RootsChat (Please don't post requests here) => Topic started by: AndrewLond1 on Tuesday 03 April 12 11:50 BST (UK)

Title: unable to send a PM
Post by: AndrewLond1 on Tuesday 03 April 12 11:50 BST (UK)
Hi,

I have tried to send a Personal Message to     sylivia silver    but have had the following message sent back.


               PM could not be sent to 'sylivia silver'

               due to the max. PM limit.

Is there a way for an administrator to send a message for me using the e-mail you have on your side of her profile?  She is trying to make contact with Priscilla Donald from Stirling, and I am in contact with her.

Regards

Andrew





Title: Re: unable to send a PM
Post by: aghadowey on Tuesday 03 April 12 12:03 BST (UK)
Unfortunately this member hasn't made any posts which is why you have gotten the error message- she hasn't been online since last August and we are also unable to send a PM to her.
http://www.rootschat.com/forum/index.php?action=profile;u=162560
Title: Re: unable to send a PM
Post by: carol8353 on Tuesday 03 April 12 16:49 BST (UK)
Andrew, have you tried actually replying to the relevant thread that you've seen her name on? She should be notified of the posting (as long as she hasn't changed her email address) and may well come back online.

Carol
Title: Re: unable to send a PM
Post by: aghadowey on Tuesday 03 April 12 16:54 BST (UK)
Unfortunately this member hasn't made any posts which is why you have gotten the error message- she hasn't been online since last August and we are also unable to send a PM to her.
http://www.rootschat.com/forum/index.php?action=profile;u=162560
Title: Re: unable to send a PM
Post by: carol8353 on Tuesday 03 April 12 17:14 BST (UK)
Unfortunately this member hasn't made any posts which is why you have gotten the error message- she hasn't been online since last August and we are also unable to send a PM to her.
http://www.rootschat.com/forum/index.php?action=profile;u=162560

If she hasn't made ANY posts then how can Andrew know that he has family in common?

He must have seen her mention Priscilla Donald on one of the boards surely?


Carol
Title: Re: unable to send a PM
Post by: AndrewLond1 on Tuesday 03 April 12 17:38 BST (UK)
Hi Carol,

If you do a Google search using the term Priscilla Donald Stirling one of the top matches is Rootschat. I guess it's not technically a post, but the two names are linked.

Priscilla knows who this lady is and would like to make contact, but what can I do? The lady is an older lady, and may not be as conversant with sites like this as others are. She may have tried to complete a post and given up, I don't know. But some activity is clearly shown.

I would have thought there must be a record of her e-mail address, and cannot understand why it is impossible for someone to let her know that contact is being tried, but I can't do anything about that.

Regards

Andrew
Title: Re: unable to send a PM
Post by: carol8353 on Tuesday 03 April 12 18:32 BST (UK)
Hi Andrew

Thanks for explaining that- she must have tried putting the Stirling name up in a few places then.

Oh dear-maybe she'll come back on here again in the future- fingers crossed  ;D

Carol
Title: Re: unable to send a PM
Post by: JenB on Tuesday 03 April 12 18:37 BST (UK)
http://www.knowhere.co.uk/town/user_board/messages/3643
Title: Re: unable to send a PM
Post by: aghadowey on Tuesday 03 April 12 19:31 BST (UK)
Rootschat isn't a forum for tracing living relatives and lost friends. Sylivia silver registered with Rootschat, added an entry to the Surname Interests Table (PRISCILLA DONALD) but never made any actual posts.
http://surname.rootschat.com/sit-surnames.php?letter=P&this_name=PRISCILLA%20DONALD&lang=bnsztiuzrgah

As I mentioned earlier, this means she cannot use PM (Personal Message) system yet- new users usually need 2/3 posts to use this- so there's no way to contact her through Rootschat.

If she has posted similar queries on other sites you might have better luck in making contact on one of them.
Title: Re: unable to send a PM
Post by: AndrewLond1 on Tuesday 03 April 12 19:42 BST (UK)
Hi Carol,

Thanks. Hopefully she will.
She hasn't re-visited her post on the other site either.
As I say she's an older lady trying her best to make contact, and despite me trying my best to reach her I suppose that will have to be that.
It is clearly remiss of her to try using Rootschat, and worst of all to fail to complete three posts.

Regards

Andrew
Title: Re: unable to send a PM
Post by: Lucky Lady on Saturday 09 June 12 13:43 BST (UK)
I am new to Rootschat having joined today. Reading through everything (a bit min d boggling!) I read this thread. Does it mean that PM can only used once three posts have been done?
Title: Re: unable to send a PM
Post by: Lostris on Saturday 09 June 12 13:49 BST (UK)
Quote
It is clearly remiss of her to try using Rootschat, and worst of all to fail to complete three posts.

amused me, but well put  :P
Title: Re: unable to send a PM
Post by: youngtug on Saturday 09 June 12 13:50 BST (UK)
It is so, just reply to this and you will be able send and receive PMs.
Title: Re: unable to send a PM
Post by: Lucky Lady on Saturday 09 June 12 15:06 BST (UK)
Thank you that is helpful.
Am looking forward to becoming part of the 'Roots' community. Don;t know why I didn't join before!
Just one last query when you reply to a PM do you put your user name on sign off or real name?
Title: Re: unable to send a PM
Post by: dawnsh on Saturday 09 June 12 15:15 BST (UK)
Hi and welcome to Rootschat!

Using either is completely up to you.

Happy hunting  ;D

Dawn
Title: Re: unable to send a PM
Post by: Fat Cat Fred on Monday 30 July 12 22:50 BST (UK)
I can't send a pm at all? I can't even find the PM button. Does anyone have an idea?
Title: Re: unable to send a PM
Post by: KGarrad on Monday 30 July 12 22:54 BST (UK)
You have to make 3 posts before the PM system is available to you!
It's to stop spammers, I think.

Anyway, on the left, under each poster's details, is a green scrolly thing.
You click on that to get started!

So now just make another couple of posts. ;D
Title: Re: unable to send a PM
Post by: Fat Cat Fred on Monday 30 July 12 22:56 BST (UK)
Oops I've found it now :)
Title: Re: unable to send a PM
Post by: Fat Cat Fred on Monday 30 July 12 23:02 BST (UK)
Thanks for the reply KGarrad
Title: Re: unable to send a PM
Post by: Lucky Lady on Tuesday 31 July 12 09:03 BST (UK)
It really is worth sticking with it. Short while ago I was in your shoes and wondered if I would ever get the hang of things but the help I received on my general family queries has been quite simply fantastic. Thanks to the help on here I have solved a fifty year mystery and one of the members even went that extra mile in going and taking photographs for me. Where else would you get such wonderful help.

So stay with us and hope that we can help you in the future.
Best wishes
Muriel