RootsChat.Com
General => Technical Help => Topic started by: jayfish on Friday 29 August 14 15:25 BST (UK)
-
Hi,
I`m having problems trying to connect my new Asus tablet to my internet provider (Talktalk). It was at the top of a list of providers on the tablet when I first tried to connect so I certainly didn`t think there would be any problems..
However, each time I try to click on Talktalk - BT Wi FON the second name on the list - - moves up to first place and you end up clicking on that instead.
Any ideas how to get rid of the hi-jacking horror that seems determined to force me to use it.
TIA Jay.
-
Do you have the option to forget connections? If so try clicking that to get rid of the ones you don't want.
Probably long press on the network name and on the popup select "Forget Network"
-
Many thanks groom - it`s worked ! :)
However, I`m now trying Talktalk but getting the message `Authentication problem. :'(
Any ideas again, please.
Jay.
PS I`m a total newbie on a tablet, so please bear with me.
-
Why don't you set it to automatically connect each time you start the tablet.
-
Thanks Midase, but that doesn`t work.
The message `Authentication failed` from Talktalk means I can`t get any connection at all via their network, although signal strength is excellent and there`s no problems with WPA (whatever that is)!
Ive just tried Googling and there are just so many complaints online, apparently-" because it`s an Android device." ;D
I did try Talktalk for help at the start and during online chat with an advisor was asked what the tablet system was. The mention of Android saw me quickly fobbed off with a help email which was no use whatsoever.
Jay
-
Try turning off your router and then turn off wireless on your tablet. Turn the router on and wait a few minutes, then turn on the wireless on the tablet and see if it works. You may have to tell it to forget the network first.
-
Just as double check. Can you have a friend with a tablet come round and attempt to connect with it.
-
Thanks again, groom. Turning off router and tablet wireless didn`t work :'(.
Thanks again Midase. None of my friends have a tablet or computer. :'(
At least I `ve got a sorry saga to bore them rigid with. ;)
Possibly the moral of this tale is avoid Android devices unless you`re a real techie who loves whiling away the hours problem solving. ;D
Much appreciated,
Jay
-
I've got a Kindle Fire tablet, which is Android based, & all I had to do to connect to my network (also TalkTalk) was to enter the router password.
So, just to check ;D are you sure you are entering the correct password? My router has two, & I've been caught more than once by entering the wrong one when trying to connect a new device ;D
Betty
-
Sorry if I have got this wrong but did you just turn off the wireless funtion on the tablet?
Have you tried leaving wireless funtion switched on and powering down tablet and turning off router and then turning on router and turning on tablet. That is what I have to do and it works every time.
Mine is picky! Sometimes it gets in a loop and won't connect to wifi, another time it goes on OK. Again if it doesn't connect and I just leave it on but asleep occasionally when I come back it has connected iteself!
Best of luck,
Selina
-
Hi Betty,
I`ve tried the Wireless password next to the Network name and the password under the router - (which seems to be a standard one.)
Everything goes well until the final step which fails every time citing `authentication problems` but doesn`t specify what they are.
Thanks, Jay
-
Hi Selina,
I turned the router off and on again and but `leaving WiFi on and powering down` is beyond me so far. :D I just turned the tablet off.
I`ve only just got the tablet and already I`m thinking I`ve made a big mistake. :'(
Even the manual is no help..
Perhaps if I do decide to carry on struggling with the thing, I might actually let lucky.....fingers crossed!
Thanks Jay
-
Hi again Selina,
Just messed about trying to ` leave WI Fi on and powering down` as suggested and I think I must have managed it.
Success !! Hope I can do it again now.
Many thanks, Jay.
-
Now it has connected, it should do it everytime you switch on. Good luck.
-
Hi Jay,
Pleased to hear you have connected.
Hope it does work for you all the time now but as I said mine (Hudl) has a mind of its own! Still patience is a virtue so they say!
Best wishes,
Selina
-
To all who took the time and trouble to reply, I really can`t thank you enough....your help was much appreciated. :-*
Jay
-
Have you connected today with no problems?
-
Hi groom,
Yes .... I can hardly believe it .....and thankyou for asking.
Jay.