RootsChat.Com
General => Technical Help => Family History Programs, Tree Organisation, Presentation => Topic started by: jksdelver on Tuesday 04 October 16 12:40 BST (UK)
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It may be me but is there a direct contact email/number for them I want to ask a couple of questions changing from PC version to a Mac?
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I changed from a PC FTM12 to a Mac version with no problems - just updated through their site, it cost £15.
You may be able to contact them through: orders@mackiev.com
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I changed from a PC FTM12 to a Mac version with no problems - just updated through their site, it cost £15.
You may be able to contact them through: orders@mackiev.com
Thank you. You may be able to answer my questions though. What I want to do in the near future is to get a Mac. Obviously then buying a Mac version. Whilst I am changing over I would want to run both the PC and Mac. If that is the case do both versions update via Ancestry. If that is the case then I presume both are alike.
Thanks again for your reply
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Looking at my receipt I think what I did was buy a Family Pack Upgrade:
"Thank you for ordering a Family Pack Upgrade from Software MacKiev!
Below, we've attached a Family Pack Upgrade License Certificate that entitles you to install an additional two (2) copies of The Family Tree Maker 2014.1 and/or Mac 3.1 in your Household."
That meant I could keep the old programme on the PC while also downloading it to the Macbook. However, to tell you the truth, since getting the Mac I haven't looked at my PC, so I'm not sure if the version there has synced.
May be best to ask them directly.
Good luck with the Mac, I certainly don't regret changing to one.
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Thanks Groom will drop them an email. Having used iPhone and now just upgraded my old iPad to iPad Pro no way would stick to PC.