RootsChat.Com
General => Technical Help => Topic started by: big g on Friday 16 June 17 12:11 BST (UK)
-
I have recently been getting "certificate error" when trying to access some sites I use daily.
"There is a problem connecting securely to this website - you should close this webpage"
Other sites have not been affected.
Any ideas please???
-
Ignore it! ;D
See: https://support.microsoft.com/en-gb/help/17430/windows-internet-explorer-certificate-errors-faq
-
Assuming they are sites that others can access with no problems...
(this might sound totally random) is the clock on the screen showing the correct time and date?
-
You don't say which browser you are using - If you are satisfied that the sites are safe you can disable the security check in the browsers settings - different browsers have different means of doing this.
PS Reading up on this problem it appears that some users of Firefox and Kaspersky antivirus systems have this problem when they update to the 64 bit version of Firefox
http://www.askvg.com/fix-this-connection-is-untrusted-problem-with-google-and-other-https-websites-in-mozilla-firefox/
-
Thanks for the replies.
KGarner - thanks for the link. The site I cannot access is FB; I also get certificate error on a couple of other regularly used/trusted sites.
Readydale - yes the times and dates showing are correct.
Falkyrn - The sites I get 'error cert.' are well known, safe sites, e.g. family history societies of which I am a member.
I use Internet Explorer.
When I get a message from friends on FB I can then access the site via the message in my email inbox!!!
???
-
Those sites are not blocked! Just ignore the message ;D
Personally I think your problem is using Internet Exploder?! ::)
-
I am ignoring the message on several sites, but on some sites the message does not give me the option of ignoring.
-
Have you tried another browser?
Firefox or Chrome?
-
No, I haven't tried another browser................................how do I do that please? ::)
-
No, I haven't tried another browser................................how do I do that please? ::)
List of alternative Browsers (information a bit dated but will give you an insight to the different browsers)
https://alternativebrowseralliance.com/browsers.html#cross
A lot will also depend on which version of Windows you are running (for example Chrome no longer supports XP or Vista)
Download links
Firefox https://www.mozilla.org/en-GB/firefox/new/
Chrome https://www.google.com/chrome/
Just download and install -
Certificate errors on IE
https://support.microsoft.com/en-gb/help/17430/windows-internet-explorer-certificate-errors-faq
-
Press the reset button on your router for 20 seconds as it will update your router.- don't worry if it takes a while with lights flashing or some latest routers glow red lights while it resets.