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General => Technical Help => Topic started by: Triboy on Monday 05 March 18 15:41 GMT (UK)

Title: recovering emails
Post by: Triboy on Monday 05 March 18 15:41 GMT (UK)
Following a computer breakdown I thought I had lost all emails most of which referred to my family history research. I have now discovered that they still exist on Yahoo. There could be over 1000.
The problem is I have no idea how they can be transferred to my current email address or copied to a Usb flash drive. There are some attachments and possibly photos, can they be transferred.
Any help gratefully received.
Title: Re: recovering emails
Post by: hallmark on Monday 05 March 18 16:37 GMT (UK)
Just select whatever emails you want and Forward them to your new address.
Title: Re: recovering emails
Post by: [Ray] on Monday 05 March 18 19:23 GMT (UK)

. . . . . then smell the coffee and ensure you backup everything you want to keep long term,  everything, whatever it is from whatever source.

(After clearing the snow (1m wide x 50cm deep x 100m+ long) I'm having problems climbing down from my soapbox due to having aching hamstrings and glutes)

 ;D

Title: Re: recovering emails
Post by: Triboy on Tuesday 06 March 18 17:08 GMT (UK)
Hallmark,
Is it possible to forward multiple emails at the same time? otherwise it becomes a long drawn out process. How can they be transferred to a flash drive.

Ray,
Next problem is how to back up for someone not terribly tech savvy.
Title: Re: recovering emails
Post by: hallmark on Tuesday 06 March 18 18:03 GMT (UK)
If it was me....

I'd go to Yahoo and then

Select All messages

Mark them Unread.

Log Out.


Then I would download Thunderbird

Fill in my Yahoo email Address and enter my Yahoo Passwork when requested.

Allow T/bird to complete and it should Download them to T/Bird Inbox.

...from where you can then also Select All and Save them to Disc/Stick etc

So you'd have them on Yahoo, in T/Bird and on Disc/Stick.
Title: Re: recovering emails
Post by: Triboy on Wednesday 07 March 18 16:48 GMT (UK)
Thank you for that hallmark. Will the same technique work with gmail and will attachments also be transferred?
Title: Re: recovering emails
Post by: hallmark on Wednesday 07 March 18 17:04 GMT (UK)
With T/Bird, you can get mail from all or any of your email address all in one place by Adding Accounts to it.


I only use it for Gmail but can add any other email account.....

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Title: Re: recovering emails
Post by: andrewalston on Wednesday 07 March 18 17:55 GMT (UK)
The same should work in most mail reader programs; I'm an Office 2010 user so I use Outlook.

The most commonly supported connection type is known as POP3. You may need to google the relevant POP3 settings for your provider. It is common to use non-standard port settings to avoid attacks by people sending spam. Outgoing mail is handled through SMTP. Again, non-standard port settings have become the norm.

POP3 copies the whole of each message to your local storage. It's normal to set it up so that older messages are deleted from the host server.

The other mail connection type is called IMAP. With that, the store at your end is a mirror of what's on the server. Delete from one and it goes from the other too. Again, google for the settings.
Title: Re: recovering emails
Post by: familydar on Thursday 05 April 18 11:38 BST (UK)
So glad I saw this.

My parents are moving house and their Virgin Media account is being closed on the day of their move.  No thought had been given to all the email on Virgin's servers, to which they would no longer have access.

I've just downloaded Thunderbird onto my own pc and it's currently downloading Dad's messages.  I think I've set it up to store locally, the fact it says it's downloading messages presumably confirms this.

Hallmark, could you give me step by step instructions please on how to transfer all my Dad's email from my own pc to his, once he has moved and his computer is set up.  Presumably I need to export it, but I can't see the setting.  And if there's anything else I need to do in advance.  Although I can "remote in" to his computer if absolutely necessary I'd rather not, and I can't get to visit them before the move, which is the end of next week.

Also, the message download has now finished and I can scroll through them, but it's automatically opening them as I go and I'd prefer it didn't, where is the setting to change this please?

Many thanks
Jane :-)
Title: Re: recovering emails
Post by: hallmark on Thursday 05 April 18 11:52 BST (UK)

 

Hallmark,  it's automatically opening them as I go and I'd prefer it didn't, where is the setting to change this please?

Many thanks
Jane :-)

Go to Tools > Options and change how many seconds!
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Title: Re: recovering emails
Post by: hallmark on Thursday 05 April 18 12:01 BST (UK)
Or

Untick

Automatically Mark messages as Read
Title: Re: recovering emails
Post by: hallmark on Thursday 05 April 18 12:06 BST (UK)
So glad I saw this.

 

Hallmark, could you give me step by step instructions please on how to transfer all my Dad's email from my own pc to his, once he has moved and his computer is set up.  Presumably I need to export it, but I can't see the setting.  And if there's anything else I need to do in advance.  Although I can "remote in" to his computer if absolutely necessary I'd rather not, and I can't get to visit them before the move, which is the end of next week.

 
Many thanks
Jane :-)


If you have your Dad's emails you can just Save them to memory stick...
Title: Re: recovering emails
Post by: hallmark on Thursday 05 April 18 12:18 BST (UK)
You see how easy it was to use T/Bird...

Can your father do the same and get his Virgin emails before account is closed?
Title: Re: recovering emails
Post by: familydar on Thursday 05 April 18 13:34 BST (UK)
Hallmark, Father has Alzheimer's.
Title: Re: recovering emails
Post by: hallmark on Thursday 05 April 18 13:43 BST (UK)
Hallmark, Father has Alzheimer's.

Sorry to see that....

If you have his email and password you can add his account and get emails from Virgin
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Title: Re: recovering emails
Post by: familydar on Thursday 05 April 18 16:23 BST (UK)
That's what I did this morning.  All his VM emails have now been downloaded onto my computer and can be accessed using thunderbird.  I want to copy them over to his computer once they've moved house, so he can still read them without having to visit me.  I realise I will need to install thunderbird onto his computer, what I need instructions for is exporting from mine onto a memory stick or similar, and then importing from the memory stick onto Dad's.

Jane :-)
Title: Re: recovering emails
Post by: hallmark on Thursday 05 April 18 16:48 BST (UK)
Go Edit >  Select All


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Title: Re: recovering emails
Post by: hallmark on Thursday 05 April 18 16:50 BST (UK)
With all messages Selected

Right Click on messages and Save As

then Select a Disc or Memory Stick as location
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Title: Re: recovering emails
Post by: hallmark on Thursday 05 April 18 16:57 BST (UK)
Two weeks later....   ;D

You're at your dad's, you have T/Bird on his computer you may very well be able to set up his email account using his present email address and Password and get them direct!!

If not, then use Stick, Select All  and Paste them into Message area....
Title: Re: recovering emails
Post by: RJ_Paton on Thursday 05 April 18 17:35 BST (UK)
Or try reading this from the Thunderbird Help pages
https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer
Title: Re: recovering emails
Post by: familydar on Thursday 05 April 18 18:07 BST (UK)
Hallmark, fingers crossed this may be the case but I can't count on it once their VM service has been stopped which is why I'm trying to pre-empt things.

The Tbird help pages are useful and I've been exploring them, but I can't find an answer to everything.  For instance, Tbird downloaded the VM messages earlier today during the configuration process but it doesn't seem to have downloaded all of them.  VM webmail showing 217 messages in inbox and a similar number sent but Tbird only showing 166 in inbox and no sign of a sent mail folder.  I've tried clicking get messages but it's not finding any more.  Any idea what might be going on?  I could understand very old emails being left behind but why no sent mail at all?

Jane :-)
Title: Re: recovering emails
Post by: hallmark on Thursday 05 April 18 18:23 BST (UK)
T/Bird will only get messages from Virgin simply because there are none sent from T/Bird

Never used Virgin but is there an option to Select All....then Forward and send them to Inbox??

Title: Re: recovering emails
Post by: familydar on Thursday 05 April 18 18:33 BST (UK)
Thanks for the explanation hallmark.  I'll have another look at Dad's VM webmail tomorow, done enough for one day!

Jane :-)
Title: Re: recovering emails
Post by: hallmark on Thursday 05 April 18 18:33 BST (UK)
Hallmark,   it doesn't seem to have downloaded all of them.  VM webmail showing 217 messages in inbox and a similar number sent but Tbird only showing 166 in inbox and no sign of a sent mail folder.  I've tried clicking get messages but it's not finding any more.  Any idea what might be going on? 
Jane :-)

Yes.

If I send you an email, you reply, then I reply and you reply back..... that is often considered as 1 email in "conversation" mode.


Similarly if I write a letter, send it in post, you reply on same paper and post it to me..... I write my reply on same paper and post it to you

There is 1 letter  but sent 3 times in mail.