RootsChat.Com
General => Technical Help => Topic started by: Gillg on Saturday 24 March 18 10:57 GMT (UK)
-
I haven't used the IGI/FamilySearch site for a while, but when I did so recently the following message came up:
Attention: This site does not support the current version of your web browser. To get the best possible experience using our website we recommend that you upgrade to a newer version or install another browser.
I'd welcome any advice about this.
-
My advice would be to say what Browser you were using!
-
https://www.familysearch.org/browser-upgrade
Malky
-
My advice would be to say what Browser you were using!
-
Malky
Yes, this is part of the message I have been getting.
Hallmark
You are talking to a complete technophobe here! My husband set up this laptop for me several years ago and even he isn't now sure which browser it uses, but we think it may be Internet Explorer (possibly 11?). Maybe it's time for me to switch to Chrome or another browser.
-
What Icon do you click on to go to websites??
-
If you are not using the Global Family Tree on Familysearch or view digital images on the site then IE11 seems to work OK with much of the site as I'm using it. Occasionally has a bit of a hissy fit but most things load OK. Really depends on what you are doing. I tend to mainly search in the catalogue for films to view at an LDS FHC but occasionally search within the online records and the results tend to load OK albeit a bit slow which could be my connection. If it works OK for you I suggest, as with Hallmark, is to stay using what you are currently using.
I can use Edge and Firefox if I need to but can't stand Chrome as its so resource hungry. :-X
If you have Windows 10 then you have the option of using MS Edge which is their new browser and will be installed by default. I don't particularly like it and usually only make use of it when something won't work in IE11.
-
Looking at the link Malky posted, familysearch.org doesn't (fully) support Internet Explorer any more You can click on the option to "use my current web browser, knowing that many of the features won't work" Most things probably wiil, others won't. Problems using Internet Explorer are likely to increase as times goes on.
More than 60% of Desktop users now use Chrome, about 10% use Firefox and 30% is accounted for by Safari (Apple) and others (including Internet explorer at about 6%). The use of Internet Explorer is declining and personally, I suggest moving to something like Chrome or Firefox. If you have Windows 10, you'll have Microsoft Edge pre-installed too.
I use Chrome 95% of the time and occasionally Firefox. They both just work everywhere
Mike
Malky
Yes, this is part of the message I have been getting.
Hallmark
You are talking to a complete technophobe here! My husband set up this laptop for me several years ago and even he isn't now sure which browser it uses, but we think it may be Internet Explorer (possibly 11?). Maybe it's time for me to switch to Chrome or another browser.
-
A similar message was showing in January in FTM 2107. It's gone now.
Malky
-
I will add to Mike's wise words, it is good practice to make sure you use the latest reliable version of a browser, it will have the latest security updates.
Martin
-
I use Family Search frequently for research as well as for transribing records and have no problems with it, I am using the latest version of Firefox with Windows 10.
My laptop is not the newest around, and my techie son set it up with the Firefox rather than Chrome for the reason mentioned by smudwhisk.
-
Thanks all. We have now installed Chrome after a lot of messing about, but it looks as though I'm going to have to enter passowrds for all the sites I've been using so far! (only tried a couple, though)
-
Oops, not Chrome - it was Firefox. Sorry! :(
-
Thanks all. We have now installed Firefox after a lot of messing about, but it looks as though I'm going to have to enter passowrds for all the sites I've been using so far! (only tried a couple, though)
yes you will...
-
You can enter any passwords you were using before, even when I changed to a new computer I had to re-enter passwords I'd used for years. I find Firefox better than Chrome, each time I've tried Chrome on my old laptop and this one things seem to go wrong, so I stick with Firefox now.
-
We changed from Firefox TO Chrome for the same reason!
MARTIN
-
I copied all my bookmarks etc across from Chrome to Firefox all seemed to go smoothly....
-
FamilySearch claims that Microsoft have ceased support for IE11. This is untrue, as it is in FULL support until October 14, 2025. That means that bugs and security problems will be patched.
However, the website intends to use types of code which are currently not in IE11. They might be added to other browsers, but won't be added to IE. Until these features are defined and supported in browsers, FS can't use them, so IE will work as it did before.
I tend to use Edge these days, slowly getting used to its foibles. Some features of IE11 are missing from Edge, such as the ability to remove cookies selectively. They are now stored in an internal database without any documented access.
I've also noticed that the text on my own website looks better when rendered in Edge than in IE11. My gut feel is that it used to look better in IE than it does now. I wonder if this is a "feature" put there specifically to nudge us towards moving?
I always avoid Chrome because of the enormous amount of data it ships off to Google. Their stuff is extremely intrusive. An acquaintance was surprised to discover how much his Android phone had logged about his weekend away. It had told Google which hotel he stayed in, which restaurants he had visited, and how long he had spent there, just so that they could plague him with ads for similar places.
-
I always avoid Chrome because of the enormous amount of data it ships off to Google. Their stuff is extremely intrusive. An acquaintance was surprised to discover how much his Android phone had logged about his weekend away. It had told Google which hotel he stayed in, which restaurants he had visited, and how long he had spent there, just so that they could plague him with ads for similar places.
Worse than Facebook for gathering Data!!
-
That's the only way I know where I've been and what I did.
Martin
-
I always avoid Chrome because of the enormous amount of data it ships off to Google. Their stuff is extremely intrusive. An acquaintance was surprised to discover how much his Android phone had logged about his weekend away. It had told Google which hotel he stayed in, which restaurants he had visited, and how long he had spent there, just so that they could plague him with ads for similar places.
That will be something to do with geolocation (or whatever its called) being enabled with mobile internet enabled, which is one of the reasons I keep mobile internet disabled unless I want to look up something. ;) Yes I can be placed in an immediate location relating to which transmitter my phone connects to but its not as intrusive.
-
Topic locked as it's going off in a direction discussing ads as a result of browser choice, and even choice of mobile phones. Yikes.
RootsChat is free to use, but it's not free to run. We don't get any hand-outs to run the site, and are only funded by ads. So please, we would appreciate it to avoid discussing these, as we see a substantial loss of revenue each time this happens. This puts the future of the site in the balance, despite our best efforts.
We enjoy running the site for you, and hope you enjoy using it. :)
Thanks :)