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General => Technical Help => Topic started by: wilcoxon on Friday 27 April 18 13:55 BST (UK)

Title: changing password on Rootschat.
Post by: wilcoxon on Friday 27 April 18 13:55 BST (UK)

 I want to alter my current password by adding some numbers, RC won`t let me do it even though it already contains one of what it says here.
Have things changed since I joined ?

The following errors occurred when trying to save your profile: Your password must not contain your username, email address or other commonly used words..

Title: Re: changing password on Rootschat.
Post by: *Sandra* on Friday 27 April 18 15:24 BST (UK)

If you contact Sarah she should be able to help you sort the password out.

http://www.rootschat.com/forum/index.php?action=profile;u=4

Sandra

Title: Re: changing password on Rootschat.
Post by: dbree on Friday 27 April 18 15:38 BST (UK)

Wow... :o I didn't know that Sarah was 144 years old. Well done Sarah. :)

Title: Re: changing password on Rootschat.
Post by: sarah on Friday 27 April 18 15:52 BST (UK)

Thank Dbree ;)

Nothing has changed Wilcoxen ??? Please remember that passwords must have a minimum of 8 letters/numbers and can not be your username or email because they are not secure passwords ;)

Any problems just let me know.

Regards

Sarah

Title: Re: changing password on Rootschat.
Post by: wilcoxon on Friday 27 April 18 16:12 BST (UK)

I must have forgotten my password then , because  what I thought it was doesn`t meet those requirements.

Title: Re: changing password on Rootschat.
Post by: sarah on Friday 27 April 18 16:28 BST (UK)

If you have forgotten your password you can request a new one, you do this by logging out and then in the box where you login your will see a button "forgotten password" if you click on this a new one will be sent to you.

OR.... As you are currently logged in you go into your profile and choose a new password, which you type in twice, the password needs to match to be accepted.

Sarah