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General => Technical Help => Topic started by: andrewalston on Saturday 28 April 18 15:27 BST (UK)

Title: Ancestry overloaded (again)
Post by: andrewalston on Saturday 28 April 18 15:27 BST (UK)
For the last couple of days I have been getting indications that Ancestry have capacity problems.

There are a lot of "This feature is not currently available", "Error 500", and straight timeouts.

The most annoying is the request to take out a basic membership, with my logon name in the top right corner.

About 1 in 20 page changes fails.

I am on a decent link, with a usable 40Mbps, so the problem is at their end.

If they can't keep up with demand, maybe they should cut back on the spam about DNA. ;D
Title: Re: Ancestry overloaded (again)
Post by: Ray T on Saturday 28 April 18 16:28 BST (UK)
I'd love to have a piece of Spam DNA tested!

Perhaps it might reveal what it actually contains or what about sending it to Ancestry and see if they can come up with it's lineage!
Title: Re: Ancestry overloaded (again)
Post by: dowdstree on Saturday 28 April 18 23:06 BST (UK)
Have had the same problem over the last few days.

Very annoying and frustrating.

Maybe they could offer their loyal users a free DNA Test  :o :o

Dorrie
Title: Re: Ancestry overloaded (again)
Post by: mrsruz on Sunday 29 April 18 06:49 BST (UK)
Having the same problem recently. Also, when I look for someone, getting told there are no people of that name in your tree, yet when I search under another family member, lo & Behold, there they are.
Pretty fed up now.!!
Title: Re: Ancestry overloaded (again)
Post by: rosie99 on Sunday 29 April 18 07:14 BST (UK)
Have had the same problem over the last few days.

Very annoying and frustrating.

Maybe they could offer their loyal users a free DNA Test  :o :o

Dorrie

They would still want you to pay the £20 postage  ;D
Title: Re: Ancestry overloaded (again)
Post by: [Ray] on Sunday 29 April 18 09:28 BST (UK)

I'm not wasting SPAM sending it to Ancesstry.

[ Sunday lunch = SPAM, Roast spuds, Yorkshires, Any veg.  :) ]


Ray