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General => Technical Help => Topic started by: jimbo13 on Wednesday 23 May 18 10:50 BST (UK)

Title: Parental Consent form - My Heritage account
Post by: jimbo13 on Wednesday 23 May 18 10:50 BST (UK)
Having problems trying to get into My Heritage account, a consent form pops up to say according to my details i am under 18, so it wants my parents to fill out the form and an email will be sent to my parent with a code, I was born in 1941, any thoughts.
Title: Re: Parental Consent form
Post by: Jebber on Wednesday 23 May 18 11:08 BST (UK)
Ring their UK support number found under contact us, tell them you age and ask how much older you have to be to log in. ;D ;D ;D
Title: Re: Parental Consent form - My Heritage account
Post by: Gadget on Wednesday 23 May 18 16:05 BST (UK)
Did you give a correct (or close) birth date in your account details?