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General => Technical Help => Topic started by: Mike in Cumbria on Friday 15 June 18 23:04 BST (UK)

Title: FB messages (and RootsChat thread info) not displaying properly
Post by: Mike in Cumbria on Friday 15 June 18 23:04 BST (UK)

For some reason, the middle column on my Facebook page no longer displays messages in full, and does not wrap the text. It looks as though the two outer columns have moved inwards, taking up the space that the middle column used to use.

Any ideas how to fix this?

Thanks in advance

Mike

Title: Re: Facebook messages disappearing off the right side of the column
Post by: Mike in Cumbria on Friday 15 June 18 23:24 BST (UK)

And I now see that it's not just Facebook - this Rootschat page is also truncated.

Title: Re: FB messages (and RootsChat thread info) not displaying properly
Post by: hallmark on Friday 15 June 18 23:42 BST (UK)

Are you sure you are not in Reader View  ??

Title: Re: FB messages (and RootsChat thread info) not displaying properly
Post by: hallmark on Friday 15 June 18 23:46 BST (UK)

Go to View and see does it say Exit reader View   or not

If it does then select Exit
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Title: Re: FB messages (and RootsChat thread info) not displaying properly
Post by: hallmark on Friday 15 June 18 23:48 BST (UK)

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Title: Re: FB messages (and RootsChat thread info) not displaying properly
Post by: [Ray] on Saturday 16 June 18 10:27 BST (UK)

Try CTRL- to reduce size and ctrl+ to increase ?

Title: Re: FB messages (and RootsChat thread info) not displaying properly
Post by: Mike in Cumbria on Saturday 16 June 18 10:39 BST (UK)

Thanks Ray - I've tried that with no result.

Hallmark - what is Reader View? Is that a Facebook, Rootschat or Windows option?   I'm using Windows 8 if that helps.

Thanks both of you for your help.

Mike

Modified - I'm working on a laptop, rather than a tablet or phone.

Title: Re: FB messages (and RootsChat thread info) not displaying properly
Post by: [Ray] on Saturday 16 June 18 10:49 BST (UK)

Hi Mike
If firefoxf9 alternates reader viewf11 alternates full screen(within View drop down menu)
R

Title: Re: FB messages (and RootsChat thread info) not displaying properly
Post by: Mike in Cumbria on Saturday 16 June 18 10:58 BST (UK)

Ray.

I was viewing in Internet Explorer. Switching to Firefox sorted it out straight away.

Many thanks

Mike

Title: Re: FB messages (and RootsChat thread info) not displaying properly
Post by: hallmark on Saturday 16 June 18 11:23 BST (UK)

Quote from: Mike in Cumbria on Saturday 16 June 18 10:39 BST (UK)

Thanks Ray - I've tried that with no result.

Hallmark - what is Reader View? Is that a Facebook, Rootschat or Windows option?   I'm using Windows 8 if that helps.

Thanks both of you for your help.

Mike

Modified - I'm working on a laptop, rather than a tablet or phone.

I posted an Image of how to check if you were in Reader View or not!

Title: Re: FB messages (and RootsChat thread info) not displaying properly
Post by: Mike in Cumbria on Saturday 16 June 18 12:28 BST (UK)

Quote from: hallmark on Saturday 16 June 18 11:23 BST (UK)

Quote from: Mike in Cumbria on Saturday 16 June 18 10:39 BST (UK)

Thanks Ray - I've tried that with no result.

Hallmark - what is Reader View? Is that a Facebook, Rootschat or Windows option?   I'm using Windows 8 if that helps.

Thanks both of you for your help.

Mike

Modified - I'm working on a laptop, rather than a tablet or phone.

I posted an Image of how to check if you were in Reader View or not!

Yes, got that thanks. Your screen looked totally different from mine though, so I couldn't work it out from that. However, for whatever reason, opening Firefox sorted the problem, and even when I go back to IE, everything works as normal now. Thanks again for your help - much appreciated.

Mike