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General => Technical Help => Topic started by: wilcoxon on Thursday 12 July 18 12:35 BST (UK)
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Windows 8.1.
I got a new Sandisk micro sd card with adapter. I`ve taken photos on my tablet, to check all is OK, unmounted it properly to try the adapter on my PC. I`ve never done this before.
There is nothing showing to say the card is there. The little green light is flashing by the slot, but I can`t find it anywhere.
I found file exporer eventually and set it to view photos with Picture manager, but am not sure really what I should be doing.
Can anyone help please.
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Forgot to add this.
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I have two USB adapters. With one of them I occasionally have to slightly move the SD card to get the light on the USB adaptor to actually come on. I don't jiggle it about but just put a little bit of pressure on it.
Martin
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Forgot to add this.
So what is the removable disc?? Is that not it??
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I have two USB adapters. With one of them I occasionally have to slightly move the SD card to get the light on the USB adaptor to actually come on. I don't jiggle it about but just put a little bit of pressure on it.
Martin
It`s not a USB, just the card that goes into the slot.
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Forgot to add this.
So what is the removable disc?? Is that not it??
I dont know, that shows up even when nothing in it, and when I click open it says insert a disc.
I tried to open with the card inserted and just kept "loading" and nothing happened.
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even when nothing there, I only have a one DVD / CD drive so no idea why two are showing ???
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Oops, just realised it is "removable"
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I have two USB adapters. With one of them I occasionally have to slightly move the SD card to get the light on the USB adaptor to actually come on. I don't jiggle it about but just put a little bit of pressure on it.
Martin
It`s not a USB, just the card that goes into the slot.
i know that!
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I really can`t get to understand all this, do I need to download a driver ?
http://smallbusiness.chron.com/connect-sandisk-adapter-computer-56003.html
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I think this means the disc E is the usb slot. but I`m using SD - MS - xD long slot.
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If your SD card is an SDXC then there are a few questions on forums from people having problems with windows 8, a new driver may be the answer.
My knowledge is not very great.
Mike
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Oh, dear, I don't even know if I have a driver. Just spent some time searching pc and am not getting anywhere. This is the first time I've tried to use an adapter and card
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it's treated as a USB... too complicated to explain how to fix and too dangerous if you do something wrong in process!!
https://www.youtube.com/watch?v=rvd_q-FJgtw
I'm not recommending that you try it!!
Just Bluetooth them!!
or email them and pick them up on PC!
You haven't a clue as to what you're doing so leave well enough alone!!
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I can`t even find a driver so I`m beginning to agree ::)
It`s way too complicated for me , even the Sandisk site isn't helpful.
Thanks for trying to help.
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Sometimes the micro-SD cards don't fit well in the adapter used to make them "full size" SD. I have a couple of adapters, and one is flaky. Guess which one I always grab first?
It looks like your PC is an HP one. There ought to be a driver available from HP's website.
If you tell us what model it is, we can look it up and give you a link to the right driver. HP's website is not exactly the most user-friendly. It looks like you are using Windows 8.1. Let us know whether this is right.
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it is HP Compaq . Windows 8.1.
The card is Sandisk ultra . microSDHC UHS - 1 and the adapter came with that.
I was beginning to wonder if the card adapter would go into a usb adapter, but not even sure about that.
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Has the card reader (E: drive on your image) ever worked?
Have you another SD card you know works you can try in the card reader?
What makes you think you need a new driver for it? If there's no errors showing in Device Manager (see under Control Panel) then it's probably installed correctly.
Are you sure the SD card has been inserted into the correct slot?
If you've shown the SD card is OK and think the card reader may have failed then you can get an external SD card reader for a few pounds - some take normal sized SD cards and micro SD cards with an adaptor, while others are made to accept both sizes without the need for an adaptor. Just search for "usb sd card reader".
It's possible the tablet has formatted the card into a format that the PC will not recognise - are you sure they are compatible?
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How old is the PC and what capacity is the SD card? It could be that the card reader only reads cards up to 32GB as that was the "standard" at the time, and the SD card is 64GB which means it wont see any data on it.
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Sorted now, been in touch with Samsung and they helped me out. Thanks everyone.