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General => Technical Help => Family History Programs, Tree Organisation, Presentation => Topic started by: squawki11 on Sunday 15 July 18 15:31 BST (UK)

Title: Find My Past - pre emptive/predictive search problem?
Post by: squawki11 on Sunday 15 July 18 15:31 BST (UK)
A couple of years or more ago I dropped my FindMyPast sub due to change in its format and resultant lack of user friendliness. I was quite impressed when I re-joined late last year but am now again considering opting out. Why? An increasing problem has manifested itself. Initially it was confined to the "area" search box's apparent reluctance to accept correction and or new input. This has now spread to every search box apart from on the initial signed in screen. It would appear to be a sort of pre emptive and/or predictive input bug. If you want to change First name by highlighting and backspace or delete, it refuses and the box can only eventually be cleared by repeated attempts. Input is similarly frustrating with multiple taps on laptop keys before the first character is "allowed"! It gets easier by 3rd or 4th...Every search box shows this same problem.

I've done all the usual things such as virus check and switched off "Autofill" to absolutely no avail. Delete browsing history is ticked upon browser closure and whether it's IE or Edge, FindMyPast's search boxes remain obdurately frustrating.

FindMyPast have been informed and their response so far has been "It's a browser autofill problem" but I've switched that off....

Finally, I thought I'd try FireFox and the problem has gone!

I'd be most interested to learn if others have experienced this problem or is it unique to me? Any ideas of a solution that would allow use of IE/Edge for the remaining month of my sub, please?
Title: Re: Find My Past - pre emptive/predictive search problem?
Post by: Jebber on Sunday 15 July 18 16:43 BST (UK)
I cannot explain the reason for your problem, but if it helps I can only say that I don't have any such problem and I am using Edge.
Title: Re: Find My Past - pre emptive/predictive search problem?
Post by: Mart 'n' Al on Sunday 15 July 18 18:22 BST (UK)
I am amazed at some of the differences experienced when using different browsers. Over the weekend, using Ancestry for free I was even getting consistently different numbers of hits depending on whether I was using Chrome on my desktop PC or Chrome with an advert blocker on my Android tablet.

Martin
Title: Re: Find My Past - pre emptive/predictive search problem?
Post by: Guy Etchells on Sunday 15 July 18 19:13 BST (UK)


I'd be most interested to learn if others have experienced this problem or is it unique to me? Any ideas of a solution that would allow use of IE/Edge for the remaining month of my sub, please?
I could be wrong but I think it is because of the sandbox method of protecting Edge from malicious attacks.
This is used instead of a proper security fix.
Cheers
Guy
Title: Re: Find My Past - pre emptive/predictive search problem?
Post by: tillypeg on Sunday 15 July 18 19:29 BST (UK)
It happens to me sometimes too, I only use IE on a laptop.  The Location box on bmd searches for instance is particularly annoying - if I try & type say Yorkshire, sometimes it lets me, sometimes I end up with rkire as the letters just disappear as you type and sometimes I get a nice drop-down list for me to chose York, Yorkshire/Yorkshire/Leeds, Yorkshire etc.  Just grin & bear it ;)
Title: Re: Find My Past - pre emptive/predictive search problem?
Post by: KGarrad on Sunday 15 July 18 19:41 BST (UK)
Of course, another solution is not to use Internet Exploder, or Edge?! ;D ;D

I stopped using IE some 20 years ago.
Title: Re: Find My Past - pre emptive/predictive search problem?
Post by: Deirdre784 on Sunday 15 July 18 21:17 BST (UK)
Can’t say i’ve had the problem on my desktop pc (ie) or my iphone or ipad 🤔
Title: Re: Find My Past - pre emptive/predictive search problem?
Post by: StanleysChesterton on Sunday 15 July 18 21:55 BST (UK)
Last week I bought a new PC with Win10 on it, moving over from XP Home.

I noticed that it's very annoying when you try to overtype things and I've been struggling with lots of randomly appearing autocorrects too.

No idea when it does it, so couldn't absolutely replicate the behaviour .... but it's annoying.
Title: Re: Find My Past - pre emptive/predictive search problem?
Post by: hallmark on Sunday 15 July 18 23:08 BST (UK)
Last week I bought a new PC with Win10 on it, moving over from XP Home.

I noticed that it's very annoying when you try to overtype things and I've been struggling with lots of randomly appearing autocorrects too.

No idea when it does it, so couldn't absolutely replicate the behaviour .... but it's annoying.


What LANGUAGE is it set to?  English English or American English etc.....
Title: Re: Find My Past - pre emptive/predictive search problem?
Post by: andrewalston on Sunday 15 July 18 23:32 BST (UK)
I find the autofill useful and annoying in equal measures.

When I'm doing what the authors consider "normal" things, such as filling in screens in Amazon or eBay, it works a treat.

When I'm filling in search fields, it gets in the way, believing that I really want to search for me, my email address and my postcode. Luckily starting to type over the given name normally clears the rest of the fields.

It's not half as annoying as when Ancestry fills in (unbidden) ALL the search fields using a random person from my online tree who happens to have the same given name as the person I was intending to search for. Say I am looking in the 1861 census for William Henry McIntosh, born Scotland around 1830 and living in Kent. I don't find him as William McIntosh, so I click "Edit Search" and change the first name to Henry. Ancestry then leap into action and change the fields to search for Henry Higgins, born Leicester, Leicestershire, England 1877, died Leicester, Leicestershire, England 1878, father John Higgins, Mother Mary Wilson. Cancelling the Edit correctly returns to the search results, but Ancestry have now remembered the abomination, and Edit Search now returns to the "Henry Higgins". Of course they fill in fields I would rarely use so the only safe way is to clear the whole lot and start again. I know there's a "clear" somewhere at the bottom, but I find it easier to close the tab and start again from scratch.


Title: Re: Find My Past - pre emptive/predictive search problem?
Post by: Jomot on Monday 16 July 18 03:06 BST (UK)
I have the same problem Squawk, and also the thing on Ancestry where it insists on filling in the search box with someone from my existing tree.

I use Windows 10 & Chrome, but the auto-fill has only really become an issue in the last month or two so I don't know if its as a result of some update or other.
Title: Re: Find My Past - pre emptive/predictive search problem?
Post by: StanleysChesterton on Monday 16 July 18 09:32 BST (UK)


What LANGUAGE is it set to?  English English or American English etc.....
Definitely our English, I did the setup myself and remember choosing British English, I always do.
Title: Re: Find My Past - pre emptive/predictive search problem?
Post by: squawki11 on Friday 20 July 18 06:34 BST (UK)
Thanks for all the replies and interest. I stopped using Chrome because of its gross propensity to data mine. 100's of cookies after only a short period of searching. I know all the rest do much the same but I don't appear to have the same number of flagrant creepy crawly cookies. The search box issue had intensified as another user has also noted and it may well be an update of Win10, who knows. I'm happy to continue with FireFox for a few more weeks but the data I cut and paste adopts a different format requiring further editing. You win, you lose....