RootsChat.Com
General => Technical Help => Topic started by: aghadowey on Sunday 29 July 18 13:41 BST (UK)
-
Just noticed some changes to the way Rootschat is working for me and wondered if the site has been tweaked (Trystan?) or if some unwanted Chrome or Windows updates have done this.
1) I look at unread topics, click on one then press 'back' button. Used to be that I would return to previous page (unread topics) which included the topic I had just viewed. This was especially handy when having to read through pages of unread topics. Now, when I click back button the just viewed topic does not appear on the list.
2) When typing a reply I click on return key to start a new line. Now, I press the return key and the typing box doesn't show me starting a new line. Sometimes if has actually started a new line and other times it hasn't. When it has started a new line this isn't indicated sometimes until I start typing a new paragraph.
-
1) I look at unread topics, click on one then press 'back' button. Used to be that I would return to previous page (unread topics) which included the topic I had just viewed.
That still works for me using Chrome & Windows 8.1 (Just tried it with this post)
-
I don't think it's Rootschat, I have the same problem on lots of sites I use and I've got Windows 10 and Firefox. It's getting so bad that it takes me twice as long to do the transcribing I do, everything just seems so slow, or "it's not responding" etc.
The other thing is I could have 2 tabs open at once for instance Rootschat and SkyNews and I could flip between the two easily. Now when I flip to Sky the screen is blank (even though it wasn't when I changed to Roots) and takes at least 30 seconds to wind itself up again. If I then flip back to Roots, the same thing happens. It happens with every single website I open, and it's the same thing even if I've just clicked on the little - at the top left hand corner of the screen to just have a page open on the taskbar.
My guess is that it's something to do with Windows, I don't know what they've done, but some days I feel like just throwing my laptop through the window. ::)
-
Issue 1 has always been like that for me using Windows 7 & Opera. There seems to be no rhyme nor reason why sometimes the topic I have just read remains in the unread list when I use the back arrow and sometimes it doesn't. It is very hit and miss which I have gotten used to.
Haven't experienced issue 2 though.
Pheno
-
Sorry, I forgot to mention this computer is Windows 10 Home edition, Thanks for the replies.
-
Rosie - I see you still have Windows 8.1, so maybe it's Windows 10 that's causing the problem. For instance just now I clicked on Reply to type this post, and after about 30 seconds the screen went blank, then another 30 seconds and it started coming back with the top of the page visible first, then slowly the rest of the page coming into view.
-
I tried 10 mins ago, read your first post then went “back”. Your post was still in unread, I tried again, read all the replies and went back, it’s no longer there. The difference is that “unread posts” had been updated with a new post while I was away.
I am on iPad and safari
Mike
-
Thanks Mazi for your reply but that's not the issue. What now happens to me is that using the 'back' button doesn't bring me back to the exact page I was previously seeing but to an updated version without me manually refreshing the page.
-
I have played around with my W8 desktop and it always returns to the page I looked at last. Just tried it on W10 laptop with the same result (also Chrome) BUT I have not done any W10 updates for a long time as I hardly use the lap top.
-
When I use the 'back' button I get the Unread Topics page with the difference being that the thread just viewed is NOT showing on the list whereas previously the exact same page was there.
-
Using W10, Firefox
If I use back button I get exactly what I had on that page.... nothing changed!
-
Thanks, hallmark. Will try it on Firefox when I get a minute and see if I get same results.
-
I went back 3 pages... then forward and it got me to this topic.....without your reply! Then reloaded the page and your reply is there!
As expected!!
-
Using Firefox this time and seems to work as it always did. Like hallmark I am seeing exact same page when I know go back. So, possible Chrome or Windows has messed up something ::)
-
Hi aghadowey
We have not made any changes to RootsChat.
Regards
Sarah
-
Probably Chrome. Anything connected with google is a law unto itself, and getting worse with every update >:(
The others are still playing catch-up, but we're slowly losing control of our lives as technology becomes 'smarter' . . .
-
I've never used Chrome and it's just taken over a minute to bring up the box to type in, after having pressed reply. Couldn't get on Facebook at all earlier because of the same problems, just managed to get on and found I have been a great grandmother for over 7 hours. I've been trying to get on to Facebook every day since the due date last Sunday and when I at last manage it, I find I'm the last to know about the baby. Sad really, especially as included in her name, is my name as her dad (my grandson) says he has always looked up to me.
-
Many thanks for all the replies (and to Sarah for confirming it's not a Rootschat change).
P.S. congratulations, Lizzie (my youngest daughter's a Lizzie, too).
-
Just to add that it's not a Chrome/Windows thing as I am getting the same thing on Windows 10/Edge. Believe it started around a week ago.
Annette
-
Interesting, Annette, as I've Windows 10 also. Not sure exactly when it started as things have been hectic here and I've not been online as much.
-
That suggests it's Windows that's the problem. I think it's been happening for 2-3 weeks now. Oddly, if I go on the laptop 11.30pm onwards everything is fine, but during the day it's just like being on dial-up rather than so-called fibre optic broadband. I know cable is available in the villages around where I live because the residents have been complaining about the pavements being dug up, but as far as I know it hasn't yet come to the larger area - and I can't even check on Virgin's site, because the internet is not working well enough for me to be on here and check another site at the same time. >:(
-
It is impossible to know....
Have you Windows Updates on or off?
Have you set Wifi to Metered connection?
I have fast Wifi and last update took over 2 hours!
Is your Wifi slow because the Update is trying to come though on what might take 10 times or more as long as mine did??
Are you getting updates DIRECT from Microsoft?
Or from Computers nearby?
If so...then maybe you are also using your Wifi allowance to update other computers nearby!
Hence crawling Wifi.
Maybe the problem isn't with Microsoft but by your update settings ??
-
I know I don't upload to other PC's on Internet...but even though this says 500 GB allowed, it doesn't matter because it should sit with 0 used!!
Simply because I've set my Wifi to Metered!
My Wifi allowance is actually Unlimited for the month... ;D
If you've 30Gb a month.....how much are you using sending stuff to other PC's?? ? ?
.
.
.
-
The effect seems to be associated with the browser in use.
I don't use the "unread posts" view, but look at the relevant board.
If I use IE11, going back from the message to the list of topics shows me the list just as it was before I looked, with "New" flag. If I then hit refresh, or if I'd clicked on the board name at the top, the "New" disappears.
If I use Edge, going back from the message to the list of topics appears to do a refresh without me asking. "New" disappears, and sometimes a fresh topic has moved to the top of the list.
Edge has done it this way since before Win10 was released.
I don't know of any setting we can tweak to change either browser. If you are using another brand, your mileage may vary.
-
Just to annoy me, Edge is now behaving in the same way as I described for IE11.
All I've done is install the latest Win10 cumulative update - KB4340917.
There used to be one "Patch Tuesday" each month. Now there are a minimum of 4, with at least two "Cumulative Updates" for Win10. This one has a lower ID number than the previous one for July, but a higher ID number than the first one for July. ???
-
Hope you get it sorted before W11 comes out..... ;D ;D
-
Just to chip in: I use Chrome with W10 all the time and I have never experienced any problems. Specifically not with the back button on Rootschat. Not sure whether this is relevant but I have automatic updates to both W10 and Chrome.
-
As Sarah said previously, it's not a change to RootsChat. The behaviour remains that when a Rootschatter presses the back button on their browser, RootsChat doesn't require a refresh so the old page they were looking at remains. The old page is kept in cache by your browser.
I wonder if the available cache in your browser is affected by the number of other open windows (& tabs) and the amount of time passed since the page was last looked at?
Trystan
-
Thanks for the reply, Trystan. The issue was there all the time no matter how many tabs were open, etc. and no difference in amount of time either.
Strangely enough, this morning it's bad to 'normal' and I get back to the identical page as previously ;D
-
Regardless off what Browser one uses it depends on individual user's settings, what Cookies are stored etc, if and when Cache is cleared, etc etc so there is not 1 answer.
If, for example, I had similar problem, then suddenly everything is OK again for some unknown reason, it could simply be that I have a new cookie because old one expired...
One person can use X browser and everything is fine
Another person can use X browser and everything is not fine
But what individual settings are they using??
Often the "cures" remain a mystery and everything is fine again.
I "keep cookies until they expire"..if and when they expire I automatically get new cookie, old one gets deleted.
Maybe you just got a new cookie?
.
.
-
I've had the same problem as Aghadowey for the last month or so, suddenly yesterday and today its back to normal.
Colin
-
I've had the same problem as Aghadowey for the last month or so, suddenly yesterday and today its back to normal.
Colin
Maybe you just got an update??
It looks resolved...... How??
-
My last update was 5 days ago, the problem was still there after the update, then yesterday and today no problem.
The same thing happened a couple of years ago, it lasted a few weeks then corrected itself.
Colin
-
My last update was 5 days ago, the problem was still there after the update, then yesterday and today no problem.
The same thing happened a couple of years ago, it lasted a few weeks then corrected itself.
Colin
;D Annoying! The reason will probably remain a mystery!