RootsChat.Com

General => Technical Help => Topic started by: bikermickau on Monday 13 August 18 08:53 BST (UK)

Title: Familysearch not working
Post by: bikermickau on Monday 13 August 18 08:53 BST (UK)
Anyone else have a problem with the Familysearch site.
For the past hour or so I keep getting.

"This page isn’t working
www.familysearch.org is currently unable to handle this request.
HTTP ERROR 503"

Ditto on my Wife's computer.
Mick
Title: Re: Familysearch not working
Post by: Jebber on Monday 13 August 18 08:58 BST (UK)
There is obviously a problem because I can’t bring up the site area all, just a blank screen.
Title: Re: Familysearch not working
Post by: familydar on Monday 13 August 18 09:09 BST (UK)
Are you using internet explorer?  Familysearch hasn't been supporting this for some time now.  Try a different browser like firefox or chrome or edge, you'll probably find one or other of them will work.

Jane :-)
Title: Re: Familysearch not working
Post by: bikermickau on Monday 13 August 18 09:16 BST (UK)
I'm using Chrome, also the latest Windows fully updated.
I was able to access the site a couple of hrs ago.

Is the site working for you?

Quote from: familydar on Monday 13 August 18 09:09 BST (UK)
Are you using internet explorer?  Familysearch hasn't been supporting this for some time now.  Try a different browser like firefox or chrome or edge, you'll probably find one or other of them will work.

Jane :-)
Title: Re: Familysearch not working
Post by: Gadget on Monday 13 August 18 09:17 BST (UK)
Using Firefox and also get a blank screen like Jebber.

Gadget
Title: Re: Familysearch not working
Post by: Jebber on Monday 13 August 18 09:19 BST (UK)
I am in on my iPad at the moment using Safari, it was working fine yesterday.
Title: Re: Familysearch not working
Post by: JohninSussex on Monday 13 August 18 09:23 BST (UK)
I also had the same issue just a few minutes ago, but it seems to be working again now.
Title: Re: Familysearch not working
Post by: Jebber on Monday 13 August 18 09:24 BST (UK)
Yes, I have just got in as well.
Title: Re: Familysearch not working
Post by: bikermickau on Monday 13 August 18 09:27 BST (UK)
Yes! Looks to be working again.

Mick
Title: Re: Familysearch not working
Post by: carol8353 on Monday 13 August 18 16:56 BST (UK)
I had problems earlier but it seems okay now(fingers crossed)

I pay the full annual subscription,but it seems as though they've stopped allowing you to look at the actual images?

Why am I about to pay loads of money to them?  ::)
Last year it cost me £132.56 which included the 15% loyalty discount.

Carol
Title: Re: Familysearch not working
Post by: Gadget on Monday 13 August 18 17:15 BST (UK)
Quote from: carol8353 on Monday 13 August 18 16:56 BST (UK)
I had problems earlier but it seems okay now(fingers crossed)

I pay the full annual subscription,but it seems as though they've stopped allowing you to look at the actual images?

Why am I about to pay loads of money to them?  ::)
Last year it cost me £132.56 which included the 15% loyalty discount.

Carol

I thought Familysearch was free
Title: Re: Familysearch not working
Post by: carol8353 on Monday 13 August 18 17:18 BST (UK)
I'm cracking up I meant Find My Past lol

Must get off Rootschat now it's sending me bonkers  ;D