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Research in Other Countries => South Africa => Topic started by: Sunflower16 on Wednesday 12 September 18 11:06 BST (UK)

Title: Problems accessing the new South African Archives Index
Post by: Sunflower16 on Wednesday 12 September 18 11:06 BST (UK)
Anyone else having problems accessing the new South African Archives website (Not NAAIRS, the new one, NARSSA) - I have tried several different access points over the past few days and just get a google error message.  Is it perhaps blocking access from outside South Africa?
Title: Re: Problems accessing the new South African Archives Index
Post by: HughC on Wednesday 12 September 18 15:56 BST (UK)
Doesn't work, does it?
I suspect hopelessly overloaded -- unless somebody unplugged the server to use the Hoover.

One Google search came up with
>> The current compliment of staff renders the Bureau under-resourced and vulnerable <<

No compliments from me, to be sure.
Title: Re: Problems accessing the new South African Archives Index
Post by: Sunflower16 on Friday 14 September 18 13:44 BST (UK)
Dreadful isn't it?   I am keen to try to find whatever records they hold for my ancestors before everything shuts down forever.......

I don't think they unplug anything for hoovers anymore, the electricity infrastructure apparently shuts down randomly anyway as it has not been maintained for over 20 plus years now.  Probably killed the servers and no one has noticed...........
Title: Re: Problems accessing the new South African Archives Index
Post by: Catherine Wait on Friday 14 September 18 15:48 BST (UK)
Hi, try this http://www.national.archsrch.gov.za/sm300cv/smws/sm30ddf0?2018091411543063682268&DN=00000015. Just opened it in SA and working.

Regards
Catherine
Title: Re: Problems accessing the new South African Archives Index
Post by: Sunflower16 on Friday 14 September 18 16:16 BST (UK)
That link seems to go to the NAAIRS site though, not the new database which remains unreachable for me at the moment.......
Title: Re: Problems accessing the new South African Archives Index
Post by: Catherine Wait on Saturday 15 September 18 07:43 BST (UK)
Apologies, didn't read your post correctly!!!  I can't access the site either.  Just out of curiosity, has the site ever worked at all?

Catherine
Title: Re: Problems accessing the new South African Archives Index
Post by: Sunflower16 on Saturday 15 September 18 08:45 BST (UK)
Yes, it was working up until this week Monday at least- I thought perhaps outside of SA there was something blocking connection, but it seems there is a problem in SA as well?   

The new site has about 1.5 million more names than the NAAIRS site, which is no longer being updated, so is really a lot more useful, if it works, of course.   I wonder if the archive has actually noticed the new indexing website is unreachable.......