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General => Technical Help => Topic started by: Normsy on Tuesday 16 October 18 14:11 BST (UK)

Title: Deleting a person on Roots Magic family tree
Post by: Normsy on Tuesday 16 October 18 14:11 BST (UK)
I was working on a family and accidentally pressed a wrong key I now have three children which is fine but I have
4 M....How do I get rid of it I have tried but cannot delete it.
Thank you
Title: Re: Deleting a person
Post by: dawnsh on Tuesday 16 October 18 14:16 BST (UK)
I'm guessing this is a family tree programme problem.

What programme are you using?
Title: Re: Deleting a person
Post by: Normsy on Tuesday 16 October 18 14:17 BST (UK)
Newest Roots Magic
Title: Re: Deleting a person
Post by: dawnsh on Tuesday 16 October 18 14:37 BST (UK)
Ok, so not a Rootschat problem.

I'll move this over to our Technical help board
Title: Re: Deleting a person
Post by: Normsy on Tuesday 16 October 18 14:40 BST (UK)
Thank You
Title: Re: Deleting a person
Post by: carol8353 on Tuesday 16 October 18 15:29 BST (UK)
This query might get more attention from someone who can help,if you go back to the first post and add Deleting a person on Rootsmagic family tree programme
Title: Re: Deleting a person on Roots Magic family tree
Post by: Marmaduke 123 on Tuesday 16 October 18 19:23 BST (UK)
If you have the person linked to parents you have to unlink him or her first, then you can delete them.
Title: Re: Deleting a person on Roots Magic family tree
Post by: Normsy on Wednesday 17 October 18 06:49 BST (UK)
Yes have tried that...still left with 4 M
Thanks anyway xx
Title: Re: Deleting a person on Roots Magic family tree
Post by: KGarrad on Wednesday 17 October 18 08:08 BST (UK)
Unlink the person ( I assume "4 M" is a person?) from family.
(Edit, Unlink, Unlink From Parents)

Unlink the person from spouse.
(Edit, Unlink, Unlink From Spouse)

Then Delete the person
(Edit, Delete, Person)
Title: Re: Deleting a person on Roots Magic family tree
Post by: Normsy on Wednesday 17 October 18 08:16 BST (UK)
Thank you
I have done that but it is still there.
Title: Re: Deleting a person on Roots Magic family tree
Post by: KGarrad on Wednesday 17 October 18 08:27 BST (UK)
I'm still not sure what exactly "4 M" is?

Can you confirm you have created a person called "4 M"?
If not what on earth are you referring to?

Check any residual links by clicking on the name, and selecting the "Family" tab.
Any children, parents or spouses will show on the screen.
Title: Re: Deleting a person on Roots Magic family tree
Post by: jc26red on Wednesday 17 October 18 08:32 BST (UK)
I was thinking the same thing too... 4 M ?

Try closing down and restarting the program, check to see if the person has gone, if not try deleting again.

I have never had this problem with Roots Magic, and I have been using it since 2003 ( now using the latest version)

As a last resort, go back to previously saved dataset, assuming you do a backup after closing very time you are working on your tree. Hopefully not too much work to reenter
Title: Re: Deleting a person on Roots Magic family tree
Post by: mike175 on Wednesday 17 October 18 08:51 BST (UK)
You could try 'Database Tools' in the 'File' menu, which gives you an option to 'Clean Phantom Records'

Mike.