RootsChat.Com
General => The Common Room => Topic started by: jillruss on Wednesday 02 January 19 15:13 GMT (UK)
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I've tried viewing several census originals this afternoon - various years - and they all seem to have had the right hand side 'cut off'. I can't see the 'where born' column at all.
Is it happening to anyone else or have I got problems with my computer? I think it must be just FindMyPast because Ancestry is fine.
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Having exactly same problem looking at parish registers..... what has happened? Have to download the image and look at page that way.
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Just tried one and it's as you say. I then went in and clicked on my records and then chose to view the record on the Microsoft Viewer (Twinui default viewer) and it came up OK.
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I've emailed them to alert them to the problem and got the usual 'holding' acknowledgment.
Hopefully they'll put it right asap.
It does seem a strange problem to have, though!!
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I was looking at a passenger list this afternoon and that had the bottom chopped off. It was alright this morning when I first looked at it. When I tried to report the error that page showed the full document
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Had the same thing (bottom chopped off -painful) with a GRO overseas index page.
Max
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I've just asked them whether someone has been playing with their viewer.
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I can only see a quarter of the census page. Reported it.
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Phew.. glad its not just me.
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Now seems back to normal :)