RootsChat.Com
General => Technical Help => Topic started by: Treetotal on Thursday 07 March 19 15:09 GMT (UK)
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Is anyone else having problems with Ancestry? The 1911 census is greyed out when I look ::)
Carol
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Carol, I just tried and mine is OK. I can find my great uncle in 1911 in Co Durham.
KG
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No problems with the 1911 but it keeps "flipping" over to Ancestry.com on some searches.
My sub is with Ancestry.co.uk but quite often whilst looking for a BMD etc it will show basic matches with more relevant info blanked out and when I look at the URL it's showing Ancestry .com
Not an isolated incident - happens at least 2-3 times a day
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Thanks KG and Carole...it's back now but playing up..keeps reverting to USA records ::)
Carol
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I've been having the same problem with flipping from co.uk (where I have my account) to .com, then being unable to access the info & being inundated with U.S records.
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Same here. I queried this with them some days ago but no reply as yet.
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And so do I. Sometimes when I hit the "Home" button I go to .com.
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Their search algorithm also seems to be all over the place. When I’m searching for a marriage in, say, 1880 with a groom and an “exact” spouse surname, I don’t expect/want a list of 18th century land tax assessments!
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I seems as long as you keep paying, Ancestry are not bothered. I'm tired of trying to do searches for 16th & 17th century ancestors & being offered details of someone with a similar name in the 1939 register, or worse still, in the 19th or 20th century in America, then being told I can't view it because I don't pay enough (not that I wanted to anyway).
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Well I'm glad to hear that others are having the same "flipping" problem as me. The most frustrating bit is having to re-enter all the search criteria again ::)
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I have been having the same problem for 2 days now, very frustrating as it keeps asking me to log in & then it is asking me to pay in dollars >:(
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Personally, I’d use a stronger tern than “flipping”. ;D
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I thought it was my PC - I've been having this problem of flipping from .co.uk to .com for weeks.
I agree with Ray T - it's a term more than flipping >:( >:(
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I'm having major problems with Ancestry, - I can't get on my DNA Home page, and when I try to look at my DNA Matches, It just says ' This page is not available'.
Romilly.
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As far as I’m concerned, Ancestry DNA has improved; I no longer seem to get their spam emails imploring me to be tested a couple of times a week. I am however expecting an email, in the not too distant future, suggesting that I purchase a testing kit for my dead mother, as a mothers day present!