RootsChat.Com
General => The Common Room => Topic started by: Romilly on Thursday 07 March 19 19:37 GMT (UK)
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Does anyone know what's happened to the Thru-lines (Beta) option on the Ancestry DNA Page?
Mine seems to have disappeared, and reverted back to the DNA Circles option!
I really liked it, and have made lots of discoveries from it, - it showed you which mutual ancestor you had in common with your DNA Matches...
I hope that it comes back soon!
Romilly.
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They seem to come and go. I couldn't see any for a while yesterday.
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I hope that they fix it soon, - I've made some major breakthroughs from it.
Romilly.
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I had trouble earlier but then noticed that I'd been moved to ancestry.com, when I changed back to .co.uk ThruLines were back. I had no bother at all with the ancestry app on my tablet during all this.
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Something strange is happening at Ancestry.
With DNA sometimes I get Thrulines, sometimes I get circles, sometimes I can't access my matches at all - Error message 400. The site generally is now acting the same way on Chrome, sometimes accessible, often not.
It is fully accessible in incognito mode, and on Firefox.
Elsewhere, someone has suggested clearing the cache, but this means all my saved passwords will go.
Regards Margaret
Modified
https://dna-explained.com/2019/03/08/ancestrys-disappearing-thrulines-now-you-see-them-now-you-dont/
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Yes, - I'd found that too Margaret.
I've gone through all the steps, and I've cleared all my downloads, but it's still problematic:-(
I can't get on my Matches page at all !
Romilly.
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It's specific Ancestry cookies that are supposed to be deleted not cache.
I use Firefox and haven't had any disappearances or problems but all I get is the snip below, no Circles. I made my tree private/unsearchable to see what happened but it still comes up with the same little box!
I'm assuming that they'll get there eventually.
Gadget
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Thanks Gadget. I realised that after reading 'DNA explained' blog which is why I modified my message.
Haven't tried it yet, as I am out and about, will have a go later.
Regards Margaret
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Well, as per the instructions from Ancestry, I cleared everything, shut down my Tablet and rebooted, - and...
It still doesn't work!!
I just get a message saying, 'This page isn't available'.
Romilly :-(
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Romilly - try it with Firefox.
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Thanks Gadget, - I just tried, - and it works with Firefox!!
And I have more ThruLines...
Romilly :)
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Good old Firefox :D
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it all seems very erratic at the moment, for the last couple of days, scrolling wasn't working, so it was only showing 3 4th to 6th matches, before starting on distant, but not 'scrolling' on further.
no info or icon for trees at all on the shared matches beta screen.
as there seems to be something different either not working or not there every day, I'm inclined to think it's 'them' (not us) :)
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Some interesting videos on Thrulines by a new genealogy youtuber
https://www.youtube.com/channel/UCUdPp7Zk49yj4OL1gP8HkvA/videos (https://www.youtube.com/channel/UCUdPp7Zk49yj4OL1gP8HkvA/videos)
As you will see his impression of the new feature goes steadily downhill with each video :D