RootsChat.Com

General => Technical Help => Topic started by: wini on Saturday 30 March 19 06:36 GMT (UK)

Title: scotlands people
Post by: wini on Saturday 30 March 19 06:36 GMT (UK)

J have changed my email address and can't login to the above, I don't want to re register as I need to look up a previous search, any ideas how I go about it

wini

Title: Re: scotlands people
Post by: chempat on Saturday 30 March 19 06:41 GMT (UK)

Can you not contact scotlandspeople directly under your new email address explaining the issue to them, as they are the ones who are running the site?

Title: Re: scotlands people
Post by: kiwihalfpint on Saturday 30 March 19 06:51 GMT (UK)

How about logging in with your old email address, then go into your profile and update your details.


Cheers
KHP

Title: Re: scotlands people
Post by: Gadget on Saturday 30 March 19 08:13 GMT (UK)

As KHP says:

Login with your old e-mail

Click on the down arrow next to your name (top right)

Go to My Account

Scroll down to Your account details

Click on update - in blue

change your e-mail address


Gadget

Title: Re: scotlands people
Post by: Craclyn on Saturday 30 March 19 08:26 GMT (UK)

If you are unable to log in with your previous address then you need to contact them. If you appear to them as a new user you will lose the benefit of all of your previous expenditure on records and also lose any remaining credits you had on the system.

Title: Re: scotlands people
Post by: wini on Saturday 30 March 19 22:44 GMT (UK)

Thanks everyone, will take your advice

wini