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Research in Other Countries => Australia => Topic started by: redmr2red on Sunday 21 April 19 01:50 BST (UK)

Title: What's happened with VIC Births Deaths Marriages Family Search?
Post by: redmr2red on Sunday 21 April 19 01:50 BST (UK)
The Web site now defaults to a registration page with an email/user and password.

And a few attempts this morning the screen hangs.  Is it closed for Easter?  Or is it me?

Red
Title: Re: What's happened with VIC Births Deaths Marriages Family Search?
Post by: suzyvan on Sunday 21 April 19 02:02 BST (UK)
Hangs for me as well.....must be Easter break...lol
Title: Re: What's happened with VIC Births Deaths Marriages Family Search?
Post by: CassT on Sunday 21 April 19 02:07 BST (UK)
I just did a google search on Vic BDM and this message some up


There will be an extended outage to BDM services on Saturday 20 April 2019 11pm to Sunday 21 April 2019 7am as we implement important updates. Records ...


hope this helps

Cass
Title: Re: What's happened with VIC Births Deaths Marriages Family Search?
Post by: solidrock on Sunday 21 April 19 02:07 BST (UK)
It's ok here.
Title: Re: What's happened with VIC Births Deaths Marriages Family Search?
Post by: suzyvan on Sunday 21 April 19 02:26 BST (UK)
The main page comes up it's only when you go to search page it hangs.
Title: Re: What's happened with VIC Births Deaths Marriages Family Search?
Post by: majm on Sunday 21 April 19 03:14 BST (UK)
Perhaps they are sorting out the mess they made recently ...  :D  :D  :D

https://www.rootschat.com/forum/index.php?topic=809112.0
Title: Re: What's happened with VIC Births Deaths Marriages Family Search?
Post by: sparrett on Sunday 21 April 19 03:33 BST (UK)
Quote from: majm on Sunday 21 April 19 03:14 BST (UK)
Perhaps they are sorting out the mess they made recently ...  :D  :D  :D

https://www.rootschat.com/forum/index.php?topic=809112.0

That would entail scrapping the whole "improvement" and reverting to original.

We can only hope ;D

Sue
Title: Re: What's happened with VIC Births Deaths Marriages Family Search?
Post by: cando on Sunday 21 April 19 05:21 BST (UK)
After three phone calls and each one I was on hold well over an hour - first one an hour and forty minutes, the second an hour and 50 minutes then customer service person put on me on hold and I waited another 20 minutes and then hung up in disgust.  Third call an hour and 25 minutes and was informed that my late husband's amended death certificate would be posted within 3 - 5 days.   Three weeks later it arrived in the mail last Thursday.  Appalling service.

I agree with Sue's comment.