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General => Technical Help => Family History Programs, Tree Organisation, Presentation => Topic started by: fossey on Monday 23 December 19 15:50 GMT (UK)

Title: Family tree Maker
Post by: fossey on Monday 23 December 19 15:50 GMT (UK)
Its been several years since I was last on here.  Waning to get back into searching my family tree.  I have put my old family tree maker version 2014 on my computer but it wont work anymore, apparently I need the new 2019 version, which looks expensive.

My concern about downloading it again,what if they make this version unusable in a few year, it seems a bit unfair.

Has anyone else got the new version and is it worth the price.

Many thanks, looking forward to getting my teeth back into it again
Title: Re: Family tree Maker
Post by: UK4753 on Monday 23 December 19 17:16 GMT (UK)
If you pay for and download the latest version you would be eligible for any upgrades, so I wouldn't let that stop me.  The initial cost would be your determining factor. 

I find the program to be pretty good for my needs.  I'm not creating massive charts or publishing the tree.  One of the handy features is their synch process:  if there is some temporary issue with the synch function they will let you know.  You can come back in a little while and finish the synch with Ancestry.

I'm sure others will offer their opinions as well.

 :)

Title: Re: Family tree Maker
Post by: groom on Monday 23 December 19 18:17 GMT (UK)
Get in touch with FTM and explain the situation to them, a lot of people who have done that have been offered an upgrade to FTM2019 rather than having to buy the complete new version.
Title: Re: Family tree Maker
Post by: Flattybasher9 on Monday 23 December 19 20:32 GMT (UK)
In my PC I have Family Tree Maker versions 2010, 2014, 2017 and 2019. They all work, but only the 2019 connects to Ancestry. If 2014 does not open normaly, open it as "Run as administrator" "Right button on the mouse" but you will not get connected to Ancestry.

Malky
Title: Re: Family tree Maker
Post by: Mart 'n' Al on Monday 23 December 19 23:19 GMT (UK)
If, by any chance, you saved your old data as a GEDCOM format file, you can import it into any of the current family history software products.

Martin
Title: Re: Family tree Maker
Post by: Leanne Pethick on Tuesday 24 December 19 05:28 GMT (UK)
Hi Fossey,

I had FTM 2012 and found it to be great for a couple of years, then, like you, I spent some time away for a few years and when I returned I couldn't get FTM to work, and just built it in Ancestry directly.

Now am thinking this was a mistake (all the photos I uploaded will never download again attached to the correct person), so this morning I 'bit the bullet' and bought the 2019 download from https://www.mackiev.com/ftm/
Will let you know how I find it.

I included the DNA add on in my purchase and this was a big consideration for me in the overall purchase, as I am intent on finding Mum's Grandma Annie's birth mother and am hoping the DNA tools will help.
Title: Re: Family tree Maker
Post by: davecapps on Tuesday 24 December 19 08:09 GMT (UK)
You could try contacting them through thr live chat.

https://www.mackiev.com/techsupport/ftm/livechat.html
Title: Re: Family tree Maker
Post by: fossey on Tuesday 24 December 19 10:10 GMT (UK)
Many thanks for all your replies.  No I never saved in Gedcom before.  I have updated my tree over the last few years on Ancestry direct only, but only as and when I found something, not been too serious about it.

I have sent them a message, so will see what they say

thanks again.
Title: Re: Family tree Maker
Post by: fossey on Tuesday 24 December 19 10:57 GMT (UK)
I managed to get £20 off, so it is only £59 instead of £79.  Thanks for the advice, cant wait to start again, just hope it works ok.

thanks again
Angela
Title: Re: Family tree Maker
Post by: Pheno on Tuesday 24 December 19 11:08 GMT (UK)
Hope you have £20 off the right thing.  Originally you were talking about Family Tree Maker, which is now no longer operated by Ancestry but by MacKiev. 

Depends whether you were talking about software on your computer or a subscription to one of the big online sites.

Pheno
Title: Re: Family tree Maker
Post by: fossey on Tuesday 24 December 19 11:24 GMT (UK)
The bloke said the ancestry tree will be uploaded to the family tree maker I have just downloaded, some things won't work but majority will. So let you know. Hope it does work or won't be happy
Title: Re: Family tree Maker
Post by: fossey on Tuesday 24 December 19 15:10 GMT (UK)
Just to let you know it worked, and uploaded my tree from ancestry.  Hooray.  Now I cant remember how to navigate around the family tree maker, so going to be fun trying after the xmas.

Thanks again for your help and have a lovely Christmas x :)