RootsChat.Com
General => The Common Room => The Lighter Side => Topic started by: CaroleW on Wednesday 15 July 20 17:50 BST (UK)
-
Anybody having problems with FS?
I log in - select to stay logged in for 2 weeks - but if I leave the site even for an hour or so I have to log in again
This is only happening on my iPad - not my desk top PC - and is a recent thing as I have never had a problem before
-
It has been like that for me on both Windows desktop and laptop, and on different browsers, ever since the site was re-configured.
-
It sounds as though it is something to do with cookies.
-
I clear the cache, etc in my settings when I leave my browser so I have to logback in if I want to access family search. It only takes a sec or two.
Have you changed your browser settings ?
-
No - not touched any settings on either of my iPads for quite a while. I tend to use my iPad more than my desk top these days but out of curiosity I did some testing on my desk top and it’s fine
This problem started last week and initially when I logged in - it would appear to accept it but then flash back to the log in screen and I had to repeat the process. This happened about 3-4 times before I could finally get access. There was no error with log in details
That seems to have gone but still have the existing problem of having to log in every time
-
On two tablets, Windows 10, FS frequently asks me to log in again during a session, but when I click Log In it does it for me automatically ::)
No issues on desktop.
Two days ago the site was displaying in what looked like Dutch or Afrikaans!!! It defaulted back to English after about 20 minutes.
-
I've been having the same problem for a couple of months. If I check the 'Keep me signed in for 2 weeks' box, it says, "Please don't use this option on a public computer."
-
I've been having the same problem for a couple of months. If I check the 'Keep me signed in for 2 weeks' box, it says, "Please don't use this option on a public computer."
Yes it will do,It's reminding you not to stay logged in if you were viewing it say at the public library.
-
But I'm not logging in from a library. I'm logging in from my home on the same computer with the same internet provider that I've used for years.
-
But I'm not logging in from a library. I'm logging in from my home on the same computer with the same internet provider that I've used for years.
It's always said that to remind you not to stay logged in on a public computer if you choose to stay logged in for the 2 weeks though.
-
But it's different now. If I check the box, a red warning sign flashes. I've tried eliminating cookies to no effect.
-
Since this morning I have not had to log in again after quitting FS so I wonder if it was a blip at their end?
I have done some "experimenting" by closing all the open tabs and then accessing again but no problem
Keeping my fingers crossed that it has sorted itself but it may not last. Will let you know tomorrow😳
-
I find it a bit tempermental at times !
I always click to stay logged in for 2 weeks, but I log out at the end of the session. Sometimes I have to sign back in, sometimes not. I sent them an email about it and they replied very quickly with a solution. This looked a bit too confusing for me, so I just go with however it feels!
As it`s a free service I`m grateful to be using it, it has saved me quite a lot of credits on my Scottish lines!!!
-
Well - that didn't last. It behaved itself during the day and I haven't had to continually log in. Then I decided to test it by switching my iPad off & on again.
Back to square one. Switching off & on again has never caused this problem in the past. My desk top pc is powered off each night yet I can get into FS for 2wks without having to log in.
I don't logout of Ancestry or Rootschat & have no problem so it's something in FS
-
It`s called the joy of Technology !!!!!!!!!!!!